Average Housing Officer salary in the UK

Marks Consulting Partners are working with one of our esteemed clients looking to bring in an entry-level Housing Officer. The Client is looking to bring in a motivated individual with a strong background in customer service and enthusiasm to get into Social Housing. Responsibilities: Responsible and accountable for to residents for providing an excellent, empathetic and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately.Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively the customer service centre and the Asset’s team.Take ownership of your work and support residents to deliver a quality service.You will influence others and advocate effectively for your residents to get the job done. Working collaboratively and creatively with internal colleagues to deliver excellent services.You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives.Always keep your promise to tenants by getting back to them within agreed timescales and tasks.Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities.Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Other responsibilities include those of Lettings and Voids, Repairs, Income Collection and Debt Management, Rent and Service Charge Setting and Visiting. How to Apply: If you would like any further details about this position, please contact Freddie at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.

My client, a leading provider of social housing in the South Yorkshire, has an immediate requirement for a temporary Housing Officer to cover a patch in the Doncaster area. This is a hybrid position for an initial three month position. As a Housing Officer you will be responsible for engaging and developing relationships with the residents on your patch ensuring that a first class customer-centric service is delivered for all aspects of the tenancy experience. Your main duties will include signing up new tenants and shared owners, minimising voids, initial investigation of ASB and other tenancy breaches including attendance at court, enforcement of arrears recovery policy and estate inspections. Applicants must have a strong background in housing management including ASB, estate services contract monitoring and an understanding of Landlord, Leasehold and Tenant legislation is essential for this post. Previous experience of shared ownership and establishing strong partnerships with managing agents is also desirable. Applicants must be confident in a customer facing role and be able to forge strong working relationships with other departments and external bodies to ensure that a first class service is delivered at all times. Applicants must have a valid UK driving license and access to a vehicle.

Housing Officer Temporary Ongoing 37 hours pw Leeds, West Yorkshire £23 ph + Umbrella Hamilton Woods Associates are currently recruiting for a Housing Officer for a public sector organisation on a temporary basis across Leeds or Kirklees. Office working will be required 2 days a week. Duties and Responsibilities of the Housing Officer: Delivering a first class housing service to social housing tenantsConducting welcome and home visitsInvestigating and managing low level cases of ASBCompleting inspections and tenancy checksDealing with tenancy breachesReporting and following up on repairsEncouraging resident engagement Requirements of the Housing Officer: Full UK Driving Licence and access to own vehicle is essential To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful