Average Housing Officer salary in the UK

Start Date: Monday, 15 December 2025Type: Interim / TempLocation: DevonRate: Competitive (DOE) About the RoleWe're supporting a local authority in Devon in sourcing a confident, solutions-focused Housing Officer to join their team. This role is ideal for someone with strong frontline housing experience, excellent case management skills, and the ability to support residents with empathy, professionalism, and sound judgement. Key Role Overview Manage a varied caseload of tenants, providing proactive housing advice and support. Deliver high-quality customer service while maintaining thorough, accurate records. Work collaboratively with internal teams, external agencies, and community partners. Ensure compliance with housing legislation, policies, and safeguarding requirements. Respond effectively to housing issues, tenancy breaches, and complex resident enquiries. Key Responsibilities Conduct tenancy sustainment assessments and create tailored support plans. Investigate reports of ASB, arrears, safeguarding concerns, and tenancy breaches. Carry out home visits, property inspections, and welfare checks as required. Prepare written reports, recommendations, and case notes to a professional standard. Support residents in accessing specialist services, benefits, and community resources. Manage escalations and resolve issues in a timely, customer-focused manner. Contribute to continuous improvement of housing services and resident experience.

Your new companyWe are seeking an experienced Housing Officer to join a well-established housing organisation on a temporary basis. Your new roleIn this role, you will be responsible for managing tenancies, supporting residents, and ensuring compliance with housing legislation. You'll work closely with tenants to resolve issues, maintain positive relationships, and deliver excellent customer service. Location: EdinburghRate: £22.40 per hour (PAYE)Hours: 30 per week Start Date: Beginning of DecemberDuration: Until 31st March 2026 (initially) What you'll need to succeed Previous Housing Officer experience is essentialStrong knowledge of tenancy management and housing legislationExcellent communication and problem-solving skills What you'll get in return£22.40 per hour (PAYE)Opportunity to make a real impact within the community What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Social Housing Procurement Officer - Company Overview:£25,000 Basic Salary.£3,600 car allowance.£33,600 On Target Earnings via monthly bonus.Career progression opportunities.Our client's work closely with local authorities, so ideally you will have experience and a working knowledge of Council Compliance, such as Category A, B & C, as well as the recent Awaab's Law.Our clients are a well-established lettings and property management company and they specialise in providing the very best service to landlords by also managing their residential properties. Their team is dedicated to providing top-notch services to their clients and ensuring the smooth operation of their property portfolio.They work closely with local authorities when assigning properties for Social Housing and this will be a key role for ensuring properties that are assigned to social housing allocation meet all of the Council's compliance criteria.Social Housing Procurement Officer - Position Overview:We are currently seeking a Procurement Officer to join a very busy social housing team and ensure that all instructed properties meet the Local Authority / Council's criteria for letting to Social Housing tenants. This is a permanent, full-time role with a competitive salary and commission structure.Social Housing Procurement Officer - Key Responsibilities:Offer suitable properties to the Council / Local Authority on a daily basisInspect new properties to the market that are to be designated to the social housing marketAscertain remedial works to be completed in order to bring the property up to local authority standardsDouble check remedial works have been completed to the required standardProvide excellent customer service to tenants and address any concerns or issues promptlySocial Housing Procurement Officer - Requirements:Experience dealing with local authorities (Councils) and familiarity with the compliance requirements and processesKnowledge of property maintenance and repair processesExcellent communication and interpersonal skillsStrong organizational and time-management skillsAbility to work independently and handle multiple tasks simultaneouslyProficient in Microsoft Office and property management softwareKnowledge of health and safety regulationsValid driver's license and access to a vehicleIf you are an experienced Social Housing professional who understands Council Compliance requirements/procedures, we want to hear from you! Please submit your application today!Kings Permanent Recruitment for Estate Agents hits 18 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.