Average Housing Officer salary in Essex

Housing Officer £33,000 - £35,000 Basic SalaryMonday to FridayAs the Housing Officer, you will be responsible for building strong relationships with tenants, conducting periodic property inspections, and ensuring compliance with health and safety regulations. The Housing Officer acts as the eyes and ears of the Repairs & Maintenance team in the field, providing essential feedback and reports. This role requires close coordination with the Senior Repairs & Maintenance Coordinator and involves various tasks, including key management, collection and key lock installations all whilst maintaining health and safety standards.You must have experience working with local authorities in a similar capacity in order to qualify for this role.Housing Officer - Day-to-Day Accountabilities:Tenant Relationship Management:Build and maintain strong relationships with tenants, ensuring open lines of communication.Address tenant inquiries and concerns promptly and professionally.Property Inspections:Organise and conduct periodic property inspections as per the contractual terms of each property.Carry out additional inspections requested by the Repairs & Maintenance team.Document inspection findings and highlight any need for repairs or maintenance.Reporting and Documentation:Report all inspections that highlight the need for repairs or maintenance directly to the Senior Repairs & Maintenance Coordinator.Properly file inspections that do not require repairs or maintenance using the relevant inspection software.Maintain accurate records of all inspections on the G-Drive, ensuring documentation is complete and up-to-date.Health and Safety Compliance:Install key locks and cut keys as needed to ensure secure access to properties.Conduct installations to comply with health and safety and fire regulations, such as fire blankets.Ensure all installations and modifications meet compliance standards.Field Operations Support:Act as the eyes and ears of the Repairs & Maintenance team during field operations, identifying and reporting any issues promptly.Provide detailed feedback on property conditions and tenant concerns to the Repairs & Maintenance team.Key Management:Oversee the installation of key locks and key cutting to ensure all properties are secure.Maintain an organised and up-to-date key management system, ensuring all keys are properly logged and tracked via the key management member of staff.Housing OfficerBy fulfilling these responsibilities, the Housing Officer ensures that properties are well-maintained, compliant with health and safety standards and that tenants’ needs are met efficiently and effectively. This role is crucial in supporting the Repairs & Maintenance team and ensuring smooth property management operations as it provides front-line customer service to all stake holders.Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of!Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions.We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration.Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.

Housing Officer Permanent £40,000 EssexHamilton Woods Associates are currently recruiting for a Housing Officer on a permanent basis, to join an organisation based in Essex.Duties of the Housing Officer role will include, but is not limited to:Leading and developing a frontline housing teamManaging tenancy, lettings, voids and income collectionOverseeing ASB cases, complaints and estate managementManaging responsive repairs and contractor performanceMonitoring KPIs, budgets and service standardsCarrying out estate inspections and driving service improvementsEnsuring housing policies remain compliant and up to dateThe successful candidate for the Housing Officer will have:Full UK Driving LicenceTo be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Housing Officer East London £43,000 - £45,000 per annum + benefits We are currently recruiting for an experienced Housing Officer to join a reputable housing organisation in East London. This is a fantastic opportunity for a customer focused housing professional with a strong background in tenancy management and neighbourhood services.Key ResponsibilitiesManaging a patch of residential properties and acting as the main point of contact for residents.Delivering all aspects of tenancy management, including tenancy sign-ups, successions, assignments and tenancy breaches.Investigating and managing anti-social behaviour (ASB) cases through to resolution.Conducting estate inspections and ensuring communal areas are maintained to a high standard.Managing void properties and supporting the onboarding of new tenants.Working collaboratively with internal teams and external agencies to improve resident satisfaction and community outcomes.Candidate RequirementsPrevious experience as a Housing Officer within a Housing Association or Local Authority.Strong knowledge of housing management, tenancy law and ASB case management.Passion for their community. Excellent communication and stakeholder management skills.An enhanced DBS check (updated and in date) is desirable.Full UK driving licence is desirable.If you are an experienced Housing Officer looking for your next opportunity in East London, we'd love to hear from you. Apply today to find out more.