Average Housing Officer salary in Devon

We're growing in the Bournemouth, Christchurch and Poole area and we'reexcited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Hurn Office 1 day a week, with extensive travel across the Dorset area.You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies.We will be offering £32,000 - £40,000 depending on experience.The Role:As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.What you'll be doing:* Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality* Acting as a trusted point of contact for customers* Building relationships with local authorities, community groups, and partner agencies* Using data insights to improve services and ensure compliance with legislation and regulations* Supporting neighbourhood improvements and shaping services based on the voice of our customers* Maintaining accurate customer records and ensuring data is used responsibly* Promoting SNG's values and culture of collaboration, safety, and inclusionWhat we're looking for:Experience delivering tenancy, lease, or neighbourhood management servicesStrong communication and relationship-building skills, with the ability to influence and resolve complex issuesA collaborative approach, working across teams and with external stakeholdersGood knowledge of landlord services and the ability to apply this in practiceA customer-first mindset, with a track record of achieving positive outcomesConfidence using digital tools to support service deliveryA full driving licence and access to your own vehicle

We're growing in the Dorset area and we're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Blandford Office 1 day a week, with extensive travel across the Dorset area.You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies.We will be offering £32,000 - £40,000 depending on experience.The Role:As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.What you'll be doing:* Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality* Acting as a trusted point of contact for customers* Building relationships with local authorities, community groups, and partner agencies* Using data insights to improve services and ensure compliance with legislation and regulations* Supporting neighbourhood improvements and shaping services based on the voice of our customers* Maintaining accurate customer records and ensuring data is used responsibly* Promoting SNG's values and culture of collaboration, safety, and inclusionWhat we're looking for:Experience delivering tenancy, lease, or neighbourhood management servicesStrong communication and relationship-building skills, with the ability to influence and resolve complex issuesA collaborative approach, working across teams and with external stakeholdersGood knowledge of landlord services and the ability to apply this in practiceA customer-first mindset, with a track record of achieving positive outcomesConfidence using digital tools to support service deliveryA full driving licence and access to your own vehicle

Tenancy ManagementLettings & VoidsNeighbourhood and Estates ManagementHousing Officers x 23 months initial contract£18.46 plus holiday pay, £20.69 including holiday pay, £24.06 Umbrella1 x Dorset patch, 1 x Devon patch37 hrs per weekWork from home, attending patch to carry out visits 2 or 3 days per weekWe are currently seeking 2 x experienced Housing Officers to work for one of our key clients, covering patches in Dorset or DevonYou will be providing a housing management service, ensuring a responsive service is provided, covering the following:Tenancy ManagementLettings & VoidsNeighbourhood & Estate ManagementASB and disputesResident EngagementSafeguarding We are looking for candidates to be able to start as soon as possible. A basic DBS will be required that we can carry out for youFor further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site