Average Housing Officer salary in the UK

A reputable Local Authority is seeking an experienced Housing Options Officer to join its Housing Register Team. This is an excellent opportunity for housing professionals with experience in housing allocations, housing register assessments, or housing options to join a busy and supportive team delivering an essential frontline housing service.Rate: £ per hour PAYELocation: Greater LondonContract: Interim ContractWorking Pattern: Hybrid Working – 2 to 3 Days Per Week Office-BasedWorking within the Housing Register Team, you will manage a varied caseload of housing register applications, ensuring applications are assessed accurately, fairly, and in accordance with housing legislation and the Council's Allocation Scheme.Key ResponsibilitiesManage a caseload of housing register applications from initial application through to final decision.Assess eligibility and housing need in line with Part VI of the Housing Act 1996 and local allocation policies.Verify supporting documentation and carry out detailed application assessments.Make informed and legally compliant decisions on housing register applications.Provide advice and guidance to applicants regarding housing register applications and eligibility.Respond to enquiries via telephone, email, written correspondence, and face-to-face appointments.Support reception services on a rota basis, delivering excellent customer service to residents.Maintain accurate case records and update housing management systems.Liaise with internal departments and external agencies to obtain information required to progress applications.Ensure applications are processed within agreed service standards and performance targets.Assist with reviews, appeals, and complex housing register enquiries where required.Contribute to continuous service improvements and support wider administrative functions within the team.Essential ExperiencGood working knowledge of Part VI of the Housing Act 1996 and housing allocations legislation.Experience managing a busy caseload within a local authority or social housing environment.Excellent written and verbal communication skills.Strong customer service experience with the ability to manage sensitive conversations professionally.Experience using housing management systems and maintaining accurate records.Ability to work independently while contributing effectively within a team environment.Strong organisational skills with excellent attention to detail.What's on OfferOpportunity to work for a reputable Local AuthoritySupportive and collaborative team environmentValuable public sector experiencePotential for contract extensionApply Now If you're an experienced Housing Solutions Officer, Housing Allocations Officer, Housing Register Officer, Housing Options Officer, or Housing Assessment Officer looking for your next interim opportunity, we'd love to hear from you.

Marks Consulting Partners are recruiting a Housing Officer to join one of our Housing Association clients in South London on a temporary basis. What you'll be doing: Providing housing and neighbourhood management services to tenants and care partnersManaging tenancy responsibilities including sign-ups, rent collection, income recovery, void turnaround and estate inspectionsInvestigating tenancy breaches including anti-social behaviour, hate crime and domestic abuse; taking robust action when requiredPreparing and assisting with legal action cases; liaising with colleagues and solicitors as appropriateReporting and monitoring repairs using Pyramid housing management systemsBuilding positive working relationships with tenants, care providers, contractors and local authoritiesCarrying out property inspections and homeliness visits; resolving issues and supporting safe, comfortable homesMonitoring Fire Risk Assessments and ensuring identified actions are completed with care providers and colleaguesBeing an active presence across your patch; providing visible, responsive housing support What you'll need: Experience in housing, supported housing or neighbourhood managementConfident building positive relationships with tenants and partner agenciesAbility to manage competing priorities and work independentlyClear and professional communication skillsCommitment to inclusive, person-centred servicesFull UK driving licence For further details please contact Sadie Haralambous at Marks Consulting Partners.

Housing Officer £33,000 - £35,000 Basic SalaryMonday to FridayAs the Housing Officer, you will be responsible for building strong relationships with tenants, conducting periodic property inspections, and ensuring compliance with health and safety regulations. The Housing Officer acts as the eyes and ears of the Repairs & Maintenance team in the field, providing essential feedback and reports. This role requires close coordination with the Senior Repairs & Maintenance Coordinator and involves various tasks, including key management, collection and key lock installations all whilst maintaining health and safety standards.You must have experience working with local authorities in a similar capacity in order to qualify for this role.Housing Officer - Day-to-Day Accountabilities:Tenant Relationship Management:Build and maintain strong relationships with tenants, ensuring open lines of communication.Address tenant inquiries and concerns promptly and professionally.Property Inspections:Organise and conduct periodic property inspections as per the contractual terms of each property.Carry out additional inspections requested by the Repairs & Maintenance team.Document inspection findings and highlight any need for repairs or maintenance.Reporting and Documentation:Report all inspections that highlight the need for repairs or maintenance directly to the Senior Repairs & Maintenance Coordinator.Properly file inspections that do not require repairs or maintenance using the relevant inspection software.Maintain accurate records of all inspections on the G-Drive, ensuring documentation is complete and up-to-date.Health and Safety Compliance:Install key locks and cut keys as needed to ensure secure access to properties.Conduct installations to comply with health and safety and fire regulations, such as fire blankets.Ensure all installations and modifications meet compliance standards.Field Operations Support:Act as the eyes and ears of the Repairs & Maintenance team during field operations, identifying and reporting any issues promptly.Provide detailed feedback on property conditions and tenant concerns to the Repairs & Maintenance team.Key Management:Oversee the installation of key locks and key cutting to ensure all properties are secure.Maintain an organised and up-to-date key management system, ensuring all keys are properly logged and tracked via the key management member of staff.Housing OfficerBy fulfilling these responsibilities, the Housing Officer ensures that properties are well-maintained, compliant with health and safety standards and that tenants’ needs are met efficiently and effectively. This role is crucial in supporting the Repairs & Maintenance team and ensuring smooth property management operations as it provides front-line customer service to all stake holders.Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of!Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions.We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration.Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.