Average Housing Officer salary in the UK

Job Title: Housing Options Officer Location: Ashford, Kent, TN23 Salary: £33,951 to £37,638 pa depending on skills and experience Plus lease car cash alternative of £2,080 pa Job Type: Full time, Permanent Working Hours: 37 Hours Per Week Closing Date: 12th May 2025 About the Role: Are you experienced in providing sound housing advice and housing options in order to empower tenants to prevent homelessness? Our Housing Options Team play a pivotal role by advising individuals and families who are either at risk of losing their homes or already homeless. We are looking for strong communicators with knowledge of the relevant legislation as well as the initiative and sensitivity to make sound decisions and keep accurate case notes whilst working in a very busy and demanding environment identifying the housing options available for the public in order to prevent homelessness. Other duties to include: Liaison and negotiations with lending institutions, landlords, parents, relatives, friends.Identifying requirements for temporary accommodation placing close attention to the legislation, case law and legal guidance.Undertaking formal assessments of each applicants vulnerability and identify any necessary support needs, liaising with health, social services, supporting people providers and voluntary agencies.Analysing complex legal and financial information, research and interpret legislation and case law About you: Part of this role will include liaising with landlords and mortgage lenders, and preparing proposals for Court so you will need to be a strong negotiator along with having: Experience in a housing advice or statutory homelessness assessment functionAbility to demonstrate a sound understanding of the homelessness legislation.Ability to demonstrate an understanding of using and applying relevant case law.Ability to write clear and concise letters and files notes.Ability to conduct investigative interviewing and relevant investigation work. You will need to undertake home visits to all applicants presenting as homeless therefore a current clean driving licence is required. Benefits: We offer a wide range of benefits including: Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.Competitive remuneration package - We offer an excellent salary linked pension scheme including: Generous annual leave with flexi timeFree life insuranceSupportive relocation packageOpportunities for training and development Additional Information: We welcome applications from the Armed Forces Community. With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. To find out further information about the role and to view the full job description, please visit the council's website. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles Of; Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services ,Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.

Job Title: Supported Housing Officer Location: Matson, Gloucestershire Salary: £26,000 to £28,000 per annum Job Type: Full-time, Permanent. Hours: 36.5 hours per week. This is on a working rota some weeks may vary in hours and there will be late shifts and weekend shifts. You will be required to work bank holidays. About Elim Housing Association Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. The Role The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. Responsibilities: Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support.Assist individuals to identify and access appropriate move on accommodationMonitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedureParticipate in undertaking Health and Safety checks and inspections.Assess the support needs and risks of individuals in line with organisational Support Delivery and Risk Management proceduresPromote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employmentDeliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increasedFacilitate a workshop that you can lead on with the individuals.Work in partnership with external agencies to facilitate the effective delivery of supportSafeguard the welfare vulnerable adultsDeliver a diverse and culturally sensitive service, promoting equality of opportunity within all aspects of the role and wider service What you will need to be successful: Experience and understanding of the causes of homelessness and social exclusion for vulnerable parentsExperience of delivering tailored support to people in a supported housing environmentKnowledge of Psychologically Informed Environments and practiceExperience and understanding of housing management issues including rent collection, void management, property maintenance and ASBExperience of working as part of a team, with a strong commitment to joint working and flexible approachWorking knowledge of the welfare benefits systemExperience of assessing the strengths, support needs and risk of vulnerable people and facilitate a co -produced programme of support Elim colleagues benefit from: 25 days annual holiday rising to 30 days.Access to training and career development through Elim Skills AcademyFlexible workingCompany pension and Life Assurance.Health cash plan, which includes discounts to a wide range of shops and services.Flexible Working How to apply: For more details on the role and to apply please click the APPLY button below to be sent the application form. Closing Date: 5th May 2025 Interview Date: 14th May 2025 We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Supported Housing Officer, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.

Position: Housing Officer Location: LiverpoolSalary: £26,000 - £35,000 per yearJob Type: Full-time, Permanent Job Overview: We are seeking a Housing Officer to oversee and maintain accommodation standards for vulnerable individuals within the healthcare sector. This role involves ensuring safe, compliant, and supportive living environments for residents, working closely with health and social care teams, regulatory bodies (CQC/OFSTED), and external agencies. Key Responsibilities: Property Management & Compliance Conduct regular property inspections to ensure compliance with health and safety, CQC, and OFSTED standards.Manage the onboarding and withdrawal of properties, ensuring they meet healthcare accommodation requirements.Identify, report, and coordinate property maintenance and repairs promptly.Administer operational cash (e.g., topping up utility meters, processing emergency payments).Maintain accurate records of property issues, maintenance logs, and compliance reports. Resident Support & Safeguarding Support residents in maintaining safe and healthy living conditions.Respond to and resolve resident concerns, complaints, and tenancy-related issues.Work closely with health and social care teams to support individuals with medical, safeguarding, or mental health needs.Handle sensitive cases involving domestic abuse, substance misuse, and mental health issues, ensuring appropriate referrals and interventions.Ensure the housing service operates in compliance with Quality Standards (if applicable).Assist clients with registering for housing benefits, utility bills, and council tax. Community & Stakeholder Engagement Liaise with external agencies, local authorities, healthcare providers, and social workers to coordinate resident support.Assist in managing anti-social behaviour, safeguarding concerns, and conflict resolution.Participate in an on-call system to handle housing emergencies as needed. Skills & Experience Required: Experience in housing management, social care, or supported accommodation.Strong knowledge of housing regulations, health & safety compliance, and safeguarding practices.Ability to work with vulnerable groups, including individuals with mental health issues, disabilities, and complex needs.Strong problem-solving, conflict resolution, and communication skills.Ability to work autonomously and under pressure in a fast-paced environment.Proficiency in MS Office and housing management systems.A full UK driving licence (required for property visits and resident support).Ability to pass a DBS (Criminal Record) check. Benefits: Competitive salary (£26,000 - £35,000 per year)Pension scheme & professional development opportunitiesEmployee wellbeing programs & mental health support28 days annual leave Free parking Career progression