Housing Officer
Job Description: Housing Officer Employer: Marks Consulting Partners Recruitment AgencyContract Type: Rolling ContractLocation: South LondonSalary: £21-£25 per hour (Umbrella) Overview Marks Consulting Partners is seeking an experienced Housing Officer to work on a rolling contract for a reputable Housing Association. This is an excellent opportunity for a professional with a strong background in housing management or a similar role to contribute to a dynamic and community-focused organization. Key Responsibilities Tenancy Management: Handle tenancy-related queries, sign-ups, and terminations. Ensure compliance with tenancy agreements and address breaches effectively.Repairs and Maintenance: Coordinate and monitor property repairs and maintenance requests, ensuring timely resolution.Rent and Arrears: Assist in rent collection and manage arrears, providing advice and support to tenants where needed.Community Engagement: Build strong relationships with tenants and community stakeholders to foster a positive living environment.Anti-Social Behavior: Investigate and resolve complaints regarding anti-social behavior in accordance with the housing association’s policies.Safeguarding: Identify and address safeguarding concerns, working with relevant agencies to support vulnerable individuals.Property Inspections: Conduct regular inspections to ensure properties are well-maintained and compliant with regulations.Record-Keeping: Maintain accurate and up-to-date records of interactions, inspections, and actions taken. Requirements Experience: Proven experience in a Housing Officer role or a related field (e.g., social housing, property management, or tenancy support).Knowledge: Strong understanding of housing law, tenancy agreements, and welfare benefits.Skills: Excellent communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Strong organizational and time-management capabilities.Proficiency in relevant IT systems and software. Attributes: Empathy, resilience, and a commitment to delivering exceptional service to tenants and communities.
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