Average Housing Administrator salary in Bedford

We are proud to be partnering with a socially focused housing provider committed to maintaining and improving homes while making a positive impact on the communities it serves. They are based in the Midlands and are looking for two Service Administrator's who have experience dealing with the Housing Ombudsman Complaint Handling Code. The roles are initially for three months. The client is looking to pay upwards of £20.00 per hour, dependent upon experience. The position is based from home four days a week with the requirement to be in the office for team meetings once a week. Duties will include (but are not limited to): Carrying out the coordination and management of all Housing Ombudsman information requests, ensuring accurate, timely, and compliant responsesActing as the central point of contact for internal stakeholders, proactively gathering information and managing submissions within statutory timescalesOwning and tracking actions arising from Housing Ombudsman determinations, assigning accountability and monitoring progress through to completionProducing clear, professional written communications in plain English, aligned with the Housing Ombudsman's Complaint Handling CodeMaintaining accurate records and systems, including databases and housing management systems, while identifying opportunities for early resolution and continuous improvement Experience required: Experience working in a customer service, complaints, or case management role, ideally within social housing, local government, or another regulated or customer-focused environmentProven experience handling sensitive and confidential information, compiling evidence from multiple sources, and managing cases to strict deadlinesDemonstrable experience working collaboratively across teams, coordinating responses, maintaining accurate records, and supporting compliance or regulatory processesPractical knowledge of complaints handling frameworks and regulatory standards, including the Housing Ombudsman's Complaint Handling Code and principles of transparency, accountability, and continuous improvement Working hours: 37 hours per week Monday - FridayFour days from home, one in the office per week Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Front of House Administrator Location: Bedford Job Type: Temp Mat Cover until March 26 Hours: Monday to Friday - 8.30am to 5.30pm Salary: £12.62 per hour We’re recruiting for a Front of House Administrator on behalf of a values-driven organisation that believes in honesty, openness, and collaboration. They’re looking for someone who will be the welcoming face of their office and play a key role in keeping operations running smoothly. As the first point of contact for visitors, clients, and colleagues, you’ll ensure a professional, friendly, and efficient experience for everyone, while supporting the wider team with a variety of administrative and office management tasks. Please Note: due to the nature of the business, mandatory full background checks will be performed before and after submission so please ensure you are comfortable with this before applying. Responsibilities: Welcome visitors and provide an excellent front-of-house experience.Act as the main contact for office enquiries and requests.Manage office supplies, stock levels, and procurement.Handle calls, emails, and correspondence professionally.Support onboarding and offboarding for employees.Maintain accurate records, inventories, and documentation.Coordinate facilities maintenance and meeting room arrangements.Assist with supplier management, projects, and events. Requirements Previous experience in a front-of-house and/or administrative role.Strong Microsoft Office skills and confidence with technology and systems.Understanding of health and safety requirements in an office environment.Excellent communication, organisational, and interpersonal skills.Proactive, professional, and customer-focused approach to work.Strong attention to detail and ability to manage multiple priorities. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

Office Administrator / Pastoral Support Officer Bedfordshire £13p/h Monday to Friday 8am-4pm Immediate start - ongoing temp role **Must hold an Enhanced DBS Attendance and Punctuality Support the House Office in monitoring student attendance and punctualityMaintain regular communication with the Attendance Officer regarding student attendanceLiaise with the Attendance Officer regarding parental contact and undertake attendance duties in their absenceProvide the Senior Tutor with regular attendance data for the HouseInform the Senior Tutor, Attendance Officer, and Safeguarding Team of students causing attendance concernAssist with the preparation and distribution of attendance letters and ensure copies are filed appropriatelyIdentify and report patterns of absence or lateness to the Senior TutorMonitor lateness and coordinate lunchtime detentions in collaboration with the Senior TutorSupport students and parents to improve attendance through Student Support PlansEnsure Fire Registers are available and delivered during fire drills Administrative and Clerical Support Provide general clerical support including filing, word processing, record keeping, and managing telephone messagesCreate, manage, and maintain confidential student recordsIssue letters to parents on behalf of the Senior Tutor to support behaviour and dress standardsProduce achievement certificates and related documentationMonitor supplies and place orders for equipment as requiredSupport fundraising activities and maintain the House Charities boardAssist with the organisation of House activities, events, assemblies, and rewards systemsCoordinate House rewards and sanctionsSupport induction of new students joining mid-academic yearAssist with the administration of parents' evenings, including appointment bookings and follow-up Safeguarding and Student Welfare Support the Lead Designated Safeguarding Lead (DSL) and Single Point of Contact (SPOC) with safeguarding and welfare mattersAttend re-admittance meetings for excluded studentsImplement the school policy for emergency withdrawal of students from lessons when requiredFollow up behavioural incidents, including gathering witness statements and speaking with studentsCollate work for students in isolation or on long-term absenceCoordinate mentoring, counselling, and additional student support servicesDevelop supportive mentoring relationships with students requiring additional pastoral care Liaison with Parents Act as the first point of contact for parental enquiries and concerns relating to pastoral careResolve routine issues and escalate significant concerns to appropriate staffMaintain positive and professional relationships with parents and carersContact parents regarding attendance, behaviour, or welfare concerns as necessary External Agencies Liaise with external agencies to support student welfare, including: Secondary Support ServicesYouth ServiceSchool NurseSocial ServicesPoliceCharitable organisations Attend regular multi-agency meetings to support student needs effectively School Events and Community Attend and support New Intake Evenings and School Open EveningsAssist in building a strong House identity, ethos, and sense of belonging Additional Information A First Aid certificate would be desirable but is not essential Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.