Average Hospitality And Catering salary in Northern Ireland

Job PurposeThe Workplace Experience Support Specialist delivers exceptional workplace and guest experiences, ensuring customers have access to the services, spaces, and support needed to work safely, comfortably, and compliantly. Operating flexibly across the office—on the floor or from the One Team Hub—you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. This role combines responsibilities traditionally held by multiple teams, creating a varied and dynamic working environment.Key ResponsibilitiesGuest Welcome & Customer ExperienceDeliver concierge-level service with strong knowledge of PwC spaces and the local area.Support Welcome teams when requiredManage visitor access, badge hosting, and adhere to security protocols, including tailgating prevention.Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination.Meeting Rooms & Events SupportCoordinate and monitor meeting room and event bookings, including catering and hosting requirements.Support hospitality operations and refreshment setup.Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback.Floor Management & Space OwnershipConduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness.Log, track, and escalate faults as needed.Support AV/IT queries, locker systems, and service hub replenishment.Build strong relationships with PwC teams and act as a visible, proactive workplace presence.Workplace Support & ComplianceSupport the WEM/Deputy with facilities management tasks including fabric checks, equipment safety, asset tagging, and sensor monitoring.Assist with internal/external audits, contractor escorts, DSE checks, and evacuation support.Help colleagues navigate workplace technology, space usage, and reporting tools.Mail, Parcels, Courier & Print ServicesProcess domestic/international couriers, tracked mail, and IT equipment dispatch.Manage inbound deliveries, internal mail, and standard postal services.Support print requests, finishing, quality control, secure file deletion, and consumable replenishment (office dependent).One Team CollaborationWork closely with all workplace service partners to maintain consistent, seamless “One Team” delivery.Proactively complete quick tasks and support colleagues across service lines.Health & SafetyUse equipment safely and report any risks, deficiencies, or faults immediately.Follow SPS health and safety policies and training requirements.Escalate issues or training needs to the line manager promptly.Skills & ExperienceExperience in workplace services, facilities, hospitality, or front-of-house environments.Excellent customer service, communication, and relationship-building abilities.Confident with Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technology.Capable of supporting AV/IT peripherals and basic troubleshooting.Organised, adaptable, and able to balance planned and reactive tasks effectively.Resilient and quick to respond to queries, incidents, or operational needs.Equal OpportunitiesSPS is committed to a diverse, inclusive, and supportive workplace. Employee-led networks champion gender equality, LGBTQIA+ inclusion, neurodiversity, disability, wellbeing, cultural diversity, menopause support, domestic abuse support, and men’s wellbeing. We are a Disability Confident employer—candidates with disabilities who meet the essential criteria will be progressed to the next stage, with reasonable adjustments available.

Route Manager – First Class Onboard ServicesPermanent | £34,000 – £35,000 per annumReed Recruitment is delighted to be partnering with a leading transport services provider to recruit a Route Manager – First Class Onboard Services for the prestigious Enterprise Express route between Belfast and Dublin.This is a hands-on operational leadership role suited to an experienced people manager who thrives in live environments and is passionate about delivering exceptional customer experiences. You will play a pivotal role in ensuring a premium first-class hospitality service is delivered consistently on every journey.The RoleAs Route Manager, you will take full responsibility for the day-to-day operational delivery of first-class onboard services across your assigned route. With a strong on-train presence, you will lead, coach, and support teams while ensuring high standards of service, compliance, and efficiency are always maintained.You will be instrumental in driving continuous improvement, maintaining food and beverage service quality, and ensuring passengers receive a seamless, high-end experience from departure to arrival.Qualifications & ExperienceDegree or professional qualification in Business Management, Hospitality, Logistics, or a related discipline (preferred)Proven management or senior supervisory experience within hospitality, catering, logistics, or operational environmentsStrong working knowledge of food hygiene regulations, health & safety requirements, and service quality standardsHealth & Safety, ISO, or Food Hygiene certifications are highly desirableEssential Skills & AttributesExcellent communication skills with the ability to engage clients, customers, and teams effectivelyConfident leadership style with the ability to motivate and influence in a fast-moving, live environmentFlexible and adaptable, with a calm approach to service disruption or operational changeStrong attention to detail and commitment to premium service deliveryWell,-developed organisational skills and commercial awarenessCustomer-focused mindset with a proactive, solution-driven approachAbility to implement, monitor, and maintain policies and procedures consistentlyDesirable ExperienceRoute-based operations, onboard services, or catering logistics experienceKnowledge of ISO standards, audits, and quality assurance frameworksBudget management and cost control exposureExperience using operational systems and performance reporting toolsReady to Apply?If you’re currently working in logistics, hotel operations, or a chef/restaurant management role and are seeking a rewarding career move into a premium transport service environment, we’d love to hear from you.Please submit an up-to-date CV today via the “Apply” link or, you can call the Branch and speak with Donna

Sous Chef – Full-Time, PermanentReed Hospitality are currently recruiting an experienced Sous Chef to join a busy, high-quality hotel kitchen on a full-time, permanent basis. This is an excellent opportunity for a motivated and skilled chef looking to progress their career within a professional hotel environment.As Sous Chef, you will support the Head Chef in the daily operation of the kitchen, ensuring consistently high standards of food quality, presentation, and service across restaurant, banqueting, and event catering. You will play a key role in leading the kitchen team, maintaining smooth service, and upholding excellent food safety practices.Key Responsibilities:Support the Head Chef in managing daily kitchen operationsMaintain high standards of food quality, consistency, and presentationSupervise, motivate, and train junior kitchen staffAssist with menu preparation, planning, and food productionEnsure compliance with HACCP, food safety, and health & safety regulationsManage stock control, ordering, and minimise food wasteLead service confidently during busy periodsRequirements:Previous experience as a Sous Chef or strong Junior Sous Chef in a hotel or high-volume kitchenStrong leadership and teamwork skillsAbility to work well under pressure in a fast-paced environmentExcellent knowledge of food safety and hygiene standardsFlexible approach to working hours, including weekendsWhat’s on Offer:Full-time, permanent positionCompetitive salaryOpportunity for career progressionSupportive and professional kitchen teamPlease submit an up to date CV via the “Apply” link or you can call the Branch and speak to Donna