Average Hire Controller salary in the UK

An Opportunity Has Arisen for a Hire Controller / Assistant Manager with2 years of experience to join a well-established equipment hire organisation providing a wide range of tools and plant machinery to trade and domestic customers. As a Hire Controller / Assistant Manager, you will be the main point of contact for customers, managing hire enquiries and coordinating daily operations to ensure smooth service delivery. This full-time permanent role offers a starting salary of £44,000 and benefits. You Will Be Responsible For: Handling customer enquiries and orders via phone, email, and face-to-face communication.Processing all hire and sales documentation accurately and efficiently.Coordinating with internal teams to ensure equipment availability and timely deliveries.Scheduling and communicating with drivers for efficient collection and delivery of equipment.Maximising revenue through the promotion of consumables and additional services.Maintaining up-to-date hire records and ensuring all reports and deadlines are completed.Supporting overall depot operations, ensuring the efficient use of stock and equipment. What We Are Looking For: Previously worked as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Tool Hire Controller, Plant Hire Controller, Hire Desk Coordinator, Hire Administrator, Hire Coordinator, Hire Desk Operative, Hire Desk Supervisor, Hire Desk Assistant or in a similar role.Have at least 2 years of experience.Proven experience working within a tool or plant hire environment.Must have knowledge of Syrinx hire software.Confident IT skills and proficiency in general computer use.Full UK driving licence What’s On Offer: Competitive salary.Company pension scheme.Employee and store discounts.Supportive environment with opportunities for growth and on-the-job training.Safe and friendly workplace culture. This is a fantastic opportunity to join a growing organisation and play a key role in their continued success. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Are you passionate about customer service and ready to take on a pivotal role in a fast-paced, hands-on environment? My client, a highly successful FTSE100 company, is seeking a Hire Controller to join their growing team. What You’ll Be Doing As a Hire Controller, you’ll play a key role in supporting customers—building relationships, understanding their needs, and helping them access the right solutions to get the job done. Your responsibilities will include: Handling customer enquiries via phone, email, and online channels Managing orders from initial enquiry through to post-service feedback Using product knowledge to identify opportunities for additional support Taking ownership of the customer journey and nurturing long-term relationships What We’re Looking For We’re looking for individuals with a strong background in customer service who thrive in a fast-paced, operational setting. You’ll bring: Experience handling inbound sales or service enquiries Excellent communication and relationship-building skills Confidence in using initiative and sound judgment to make decisions A collaborative, team-oriented mindset Proficiency in MS Office and a willingness to learn new systems What’s In It for You You’ll be joining a well-established UK business with a reputation for excellence and innovation. What they offer: Generous holiday allowance with buy/sell options Life assurance and a competitive pension scheme Retail discounts and employee recognition awards Clear pathways for training, development, and career progression If you’re ready to make a real impact and grow your career in a supportive, customer-focused environment, we’d love to hear from you

An Opportunity Has Arisen for a Hire Desk Controller / Assistant Manager with2 years of experience to join a well-established equipment hire organisation providing a wide range of tools and plant machinery to trade and domestic customers. As a Hire Desk Controller / Assistant Manager, you will be the main point of contact for customers, managing hire enquiries and coordinating daily operations to ensure smooth service delivery. This full-time permanent role offers a starting salary of £44,000 and benefits. You Will Be Responsible For: Handling customer enquiries and orders via phone, email, and face-to-face communication.Processing all hire and sales documentation accurately and efficiently.Coordinating with internal teams to ensure equipment availability and timely deliveries.Scheduling and communicating with drivers for efficient collection and delivery of equipment.Maximising revenue through the promotion of consumables and additional services.Maintaining up-to-date hire records and ensuring all reports and deadlines are completed.Supporting overall depot operations, ensuring the efficient use of stock and equipment. What We Are Looking For: Previously worked as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Tool Hire Controller, Plant Hire Controller, Hire Desk Coordinator, Hire Administrator, Hire Coordinator, Hire Desk Operative, Hire Desk Supervisor, Hire Desk Assistant or in a similar role.Have at least 2 years of experience.Proven experience working within a tool or plant hire environment.Must have knowledge of Syrinx hire software.Confident IT skills and proficiency in general computer use.Full UK driving licence What’s On Offer: Competitive salary.Company pension scheme.Employee and store discounts.Supportive environment with opportunities for growth and on-the-job training.Safe and friendly workplace culture. This is a fantastic opportunity to join a growing organisation and play a key role in their continued success. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.