Average Helpdesk Administrator salary in Edinburgh

My client is currently looking for two SIPP Administrators to join their team in Manchester or Edinburgh.The Role: Process SIPP transfer out requestsProcess new business applications through to completionComplete transfers in and investment applicationsProcess PCLS payments for clients in retirementProcess regular and ad-hoc payments for clients in retirementsAdminister a whole life cycle of a SIPP from transfers to retirementsPerform necessary technical calculationsProcess investment withdrawals for one off and regular payments on time for payments to the members on timeProcess member benefit payroll and use Sage Payroll to calculate taxUse HMRC online services to process income taxHave timely communication with the advisers and members to notify them of any issues with the member's requestEnsure all requests are tracked till completionBeing involved in projects within the administration departmentOther than retirements and payments, at times administer other aspects of SIPP and SSAS workload including SIPPs holding portfolios of propertiesBuild relationships with our advisers and clients and deliver exceptional communication and serviceEnsuring full compliance with the Service Level AgreementsImprove and/or maintain Quality Assurance across all areas of your workEmbed risk management in all aspects of your workAbility to resolve complaints effectively Skills Needed: Strong SIPP knowledge and experienceContribute effectively to our wider business success within the groupStrong attention to detail and the ability to perform under pressureExcellent organisational and multi-tasking skillsExcellent numerical and customer services skillsUnderstand SIPP rules and be able to perform draw-down calculations, bereavement benefit calculations and divorce calculationsBe able to understand investment transactions including identifying non-standard investmentsUnderstand pension rules and be able to perform draw-down calculations, bereavement benefit calculations and divorce calculationsBe able to understand investment transactions including identifying non-standard investmentsProficient with Microsoft Office, in particular Excel The company offers good benefits and hybrid working.For more information please contact Lynn Wilson on or email Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Legal Administrator EdinburghHybridPermanentAbout HF People. Not just lawyersWe’re not your typical law firm – we’re people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients’ needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law.We are looking to recruit a Legal Administrator to be part of our expanding Legal Support team based at our Edinburgh Office. As a legal Administrator you will beworking onsite at our Edinburgh office to provide administrative support to our litigation department. The team is filled with experienced professionals working in an engaging and friendly environment. Our people pride themselves on making an impact through providing an excellent, results and solutions focussed service to our clients.What will I be doing?Your day-to-day responsibilities will include (but will not be limited to):Provide general administrative support to solicitors and other team members. Manage incoming and outgoing mail, emails, telephone calls and other correspondence. Handling internal and external communication with professionaliseMaintain and update client files. Prepare and format legal documents, correspondence, and forms. Schedule appointments and meetingsManaging solicitors’ diaries including diarising court deadlines. Liaise with external and internal members of the team, clients, and other solicitors. Assist with billing and invoicing. Order and maintain office supplies and general office upkeep. Perform other ad-hoc administrative tasks as directed by management. Managing incoming and outgoing mail and deliveries. Meeting room management to include booking rooms, making sure rooms are equipped with any specialist equipment/refreshments.Closing and archiving files.Supporting fee earners with various tasks including but not limited to preparation of productions, typing attendance notes, meeting notes and letters.Using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Manage Court systems, including but not limited to Court Rolls, Civil Online and Objective Connect.Manage shared email inboxes and process as necessary. This is a busy role, requiring a high level of accuracy and the ability to switch between tasks. You will require:Strong IT skills with the ability to use case management and finance systems.Excellent attention to detail and a proactive approach to problem-solving.Strong communication and organisational skills, with the ability to manage multiple tasks effectively.A team-oriented mindset and the ability to build rapport with colleagues and clients.Previous experience in a similar legal administrative role would be highly desirable.Other responsibilities:In addition, the post holder is required to perform other responsibilities assigned to them by management from time to time. They must also uphold strict confidentiality standards regarding client information, data and legal matters at all times.What do I need? This is a busy role, requiring a high level of accuracy and the ability to switch between tasks. You will require:Strong IT skills with the ability to use case management and finance systems.Excellent attention to detail and a proactive approach to problem-solving.Strong communication and organisational skills, with the ability to manage multiple tasks effectively.A team-oriented mindset and the ability to build rapport with colleagues and clients.Previous experience in a similar legal administrative role would be highly desirable.Other responsibilities:In addition, the post holder is required to perform other responsibilities assigned to them by management from time to time. They must also uphold strict confidentiality standards regarding client information, data and legal matters at all times.What’s in it for you? Apart from the competitive salary you’d expect, our package of benefits reflects our values of partnership, innovation, and being real people. We’re committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success.You’ll enjoy:25 days’ annual leave (rising to 30 with service) + Holiday Buy SchemeLife Insurance & Income ProtectionPrivate Medical Insurance & Healthcare Cash PlanEmployee Assistance Programme & Digital GP servicesPension SchemeElectric Car Scheme Enhanced Maternity, Paternity & Adoption LeaveHybrid & Flexible Working OptionsDiscounted Gym Membership & Employee Discount HubFlu & Eyecare Vouchers – and more!What next? If HF sounds like a place where you could belong, we'd love to learn more about you!Submit your CV here and we’ll be in touch if we have any opportunities that match your experience and interests. If we don’t have something right now, we’ll keep your details on file and may reach out in the future as part of our talent pipeline.

Administrator Are you ready to embark on an exciting journey in the financial sector? Lloyds Banking Group, a leading financial institution, is seeking a detail-oriented and IT-savvy Administrator to join their dynamic team. This is a fantastic opportunity for someone eager to support commercial banking customers and make a significant impact. Pay: £14.02p/hrStart Date: As soon as possibleWorking Pattern: Full Time (Monday to Friday, 9 AM - 5 PM)Location: Edinburgh City Centre Contract Length: 6 months with opportunity for extension What You'll Do:As an Administrator, you will play a pivotal role in assisting our commercial banking customers with a variety of queries related to their accounts. Your responsibilities will include: Daily Case Management: Handle a set number of cases allocated to you each day, ensuring timely resolution of customer inquiries.Customer Support: Provide exceptional service by addressing inbound customer queries with attention to detail and professionalism.System-Based Tasks: Engage predominantly in system-based tasks with a focus on maintaining accurate records and data management.Outbound Calls: Conduct outbound calls as necessary to resolve customer issues and provide updates.Target Achievement: Work diligently to meet set targets while maintaining the highest standards of service. What We're Looking For:To thrive in this role, you should possess: Strong IT Skills: Proficient in using various computer systems and software applications.Attention to Detail: A meticulous approach to work, ensuring all tasks are completed accurately.Target-Driven Mindset: A commitment to achieving goals and improving service efficiency.Excellent Communication Skills: Ability to convey information clearly and effectively, both verbally and in writing. Why Join Us? Professional Growth: Gain valuable experience in a reputable financial institution and enhance your administrative skills.Supportive Environment: Work alongside a friendly team that values collaboration and encourages professional development. Benefits Weekly PayOnline payslipsDedicated aftercare teamAnnual leave allowance of 31 days per yearEmployee Assistance ProgrammeAccess to Able Futures Eyecare vouchersAccess to Boost benefits such as discounted shopping vouchers, services, attraction tickets and moreSmart Spending AppWorkplace Pension scheme If you are passionate about providing outstanding customer service and are ready to take on a rewarding challenge, we want to hear from you! How to Apply:Please submit your CV outlining your relevant experience and a recruiter will be in touch. Join us in making a difference for our customers! Apply today and take the first step towards an exciting career in the financial sector. Your future awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy