Support Team Coach
MAK Community Care are looking to recruit several Support Team Coaches to work across all our sites within Berkshire SUMMARY To provide a personalised and need led service to adults with a Mental Health, Autism and/or learning / physical disabilities by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices. Working on a rota bases including evenings and weekends to meet the needs of the service Must be able to drive, have their own car for work and have Business Insurance Summary of Role To provide needs led service to adults with a range of disabilities which will include Mental Health, Autism, Learning & Physical Disability by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices MAIN RESPONSIBILITES Coaching, Supervising, Motivation & Mentoring To Provide regular Supervisions to an appropriate number of staff members as appropriate to meet individual, local area, and statutory requirements Provide direction, supervision, mentoring, coaching & motivation to the team, always acting as a positive role model to support team members with-in an identified area of the service To monitor and review Care/Support plans / Risk assessments and ensure they are relevant, appropriate, and up to date To ensure that staff are trained for their roles and responsibilities and that all staff team members within the team have access to and complete appropriate training and learning opportunities To establish and maintain effective two-way communication (Supervisions & Appraisals) to ensure that all staff are aware MAK CC policies/procedures and guidelines. Ensuring compliance with Care Quality Commission (CQC), Service Commissioners and Company standards are always maintained To provide a confidential, supportive, and nurturing opportunity to reflect on staff team members professional practice, including what went well, or not so well, and where improvements could be made i.e where unacceptable working practises are identified, implementing, and agreeing staff team member improvement plans, additional training, or mentoring To highlighting MAK CC commitment to on-going service improvement and quality delivery, care planning, person cantered support, mandatory training To monitor medications and give physical support to the staff team ensure stock checks are completed on a daily/weekly basis To ensure MARs sheets are completed and signed by staff team members at appropriate times throughout each shift Direct the shift, ensuring staff give support that follows individual’s rota, care plans and daily support plans, with-in an identified area of the service Provide effective coaching to staff team to ensure pro-active and appropriate support to individuals within the service. Ensure all communal/ staff areas remain clean, tidy, and welcoming to PWS and guests. Provide on call cover as arranged by the management team, working within on call guidance, on a rota basis, covering evenings and weekends as appropriate to meet the needs of the service. Support Support people with regards to decision making and lifestyle choices enabling them to take control of their own lives, increasing independence Ensure all personal care and medication tasks are carried out in line with the needs, wishes and preferences of the individual, following the care/support plan Support people to take an active role in the community by accessing local facilities and wider community resources in the spirit of social inclusion Support people to develop and expand social networks and friendships To support people through the transition process and to settle into their own homes and with homes with others Work to coordinate and develop the support to the individual including Health Action Plans and Person-Centred care/support plans and positive behaviour plans (PBS) Contribute to / attend reviews and multi-disciplinary meetings Work with individuals to promote healthy lifestyle by liaising with local health care professionals. Work in partnership with all agencies Develop positive relationships with family and carers Work in line with the company’s Adult Protection and Prevention of Abuse Policy and Whistle Blowing Policy At all times to work within equal opportunities policy and procedure To be always flexible and responsive to meet the changing needs of the service and the people we support, including evening and weekends to meet the needs of the service Values and Attitudes Support individuals in a non-judgemental way based on the principals of anti- discriminatory practice To treat individuals with respect and encourage them to express their individuality Maintain confidentiality Work in partnership with the management team to ensure compliance with Care Quality Commission (CQC), Service Commissioners and Company standards are always maintained Work within policies and procedure Work in a way that meets the statutory requirements of employees under health and safety at work At all times work within current legislation Enter actively into supervision and appraisal Attend training on a regular basis To work closely with other members of the team for the ultimate benefit of the people we support NB: This job description is not exhaustive and there may be times you will be required to undertake other duties to meet the needs of the people within-in our service This Job Description sets out the responsibilities of the post at the time it was drawn up. Such responsibilities may vary from time to time without changing the general character of the post or level of responsibility entailed. Variations are a common occurrence and do not of themselves constitute additional responsibilities. Please note that we require a satisfactory Enhanced DBS Check for everyone that works with MAK as a employee and volunteer position, due to providing regulated care.
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