Deputy General Manager / Operations Leader
Deputy General Manager / Operations Leader£50,000 Basic + Significant Profit Share + Bupa + 6% PensionSmethwick, BirminghamA rare opportunity to become the Managing Director's trusted number two within a successful business backed by a £1bn+ group. Lead people, drive operational performance, manage key customer relationships, and help shape the company's future direction.We are particularly interested in candidates from manufacturing, engineering, industrial, distribution, logistics or other fast-paced operational environments who are used to leading teams, managing priorities and dealing with demanding customers.The RoleWorking closely with the Managing Director, you will take ownership of the day-to-day operation of the business while helping to deliver strategic objectives.Key responsibilities include:Leading and coordinating daily business operations to ensure service excellence and operational efficiency. * Acting as a trusted deputy to the Managing Director, helping to implement business plans and drive performance. * Managing and developing teams across multiple functions, creating a culture of accountability, ownership and continuous improvement. * Building strong relationships with key customers, confidently handling escalations and resolving complex issues. * Monitoring operational and financial performance, ensuring processes, systems and controls are maintained. * Identifying opportunities to improve productivity, efficiency and customer experience. * Taking ownership of operational challenges and making confident decisions in a fast-moving environment.What We're Looking ForProven leadership experience within manufacturing, engineering, industrial, logistics, distribution or another operationally focused environment. * A natural leader with the presence, gravitas and confidence to inspire teams and gain credibility at all levels. * Strong commercial awareness and the ability to balance customer expectations with business objectives. * Experience dealing with demanding customers, difficult conversations and high-pressure situations. * Highly organised with excellent problem-solving skills and a bias towards action. * Strong communication skills with the ability to influence, motivate and challenge where required. * Ambitious, hands-on and willing to lead from the front.The Package£50,000 basic salary * Significant profit share opportunity * Bupa private healthcare * 6% pension contribution * High levels of autonomy and influence * Opportunity to play a key role within a successful business backed by a £1bn+ groupTo apply, please send your CV to Darren Dewrance of Aaron Wallis at and
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