Fundraising Team Leader
Charity Recruitment is hiring a Team Leader for a leading International Charity located near Camberwell. This is a temp to permanent role with an immediate start available. This role is in the office every day. Key Responsibilities:As the Team Leader, you will: Manage donor and supporter communications across various platforms, including emails, phone calls, social media, and correspondence.Contribute to donor newsletters, ensuring supporters are kept informed about the impact of their contributions and ongoing campaigns.Develop and maintain departmental protocols for handling supporter inquiries, setting service level targets, and tracking performance.Provide regular performance reports to management and identify areas for improvement.Collaborate with the Head of Individual Giving and Major Donor fundraisers to implement a comprehensive welcome program for new donors, ensuring their preferences are respected and communications are personalised. Requirements: Experience managing a fundraising teamStrong line management capabilitiesProficiency in basic project and time managementA background in customer or supporter careExcellent written and verbal communication skills suitable for donor engagement This role offers an exciting opportunity to lead a motivated team and play a vital part in strengthening donor relationships for an impactful international charity.
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