Average Fundraising Manager salary in Birmingham

Job Title: Branch Manager Location: Birmingham (B13) Salary: £30,000 + Bonus £4,000 Per Annum (£34,000 OTE). Job Type: Permanent - Office Based, No Hybrid. Working hours: Monday to Friday, 37.5 hours between 9am-5:30pm Role & Responsibilities As a leader within our Retail Branch Network department, you will be accountable for the day-to-day performance of your branch and team. Delivering best in class service and meeting, if not exceeding all branch target expectations and retail network objectives. Working closely with the Branch Operations Manager, you will actively participate to enhancing team performance, whilst supporting the wider branch network and call centre contribution (Taxi Department, Fleet Department). Your daily focus will be ensuring smooth and efficient customer experiences, timely and effective 1st call/F2F resolution, administrative tasks and workload management, customer service (F2F/phone). You will actively contribute to the overall growth and market share of our Retail Branch Network for both new business and renewals. You will become a trusted authority on our Acorn Insurance Taxi product suite, ensuring comprehensive knowledge and expertise. Objectives Of Role, Tasks & Typical Work Activities Report to Branch Operations Manager.Report on performance in line with business expectation, in written, verbal or presentation format.Implement department KPI’s with a firm focus on exceeding targets.Ensure visual Real Time KPI data is refreshed & up to date.Complaint Resolution Management, including taking calls with customers as part of a managed resolution strategy.Participate in the planning, development and implementation of new team processes and assist with the design and delivery of Taxi Department training.Day to day team management, including admin tasks, daily plans and allocating workloads.Ensure smooth and efficient F2F customer experiences, timely and effective resolution, administrative tasks and workload management.Ensure branch workspace is professional, welcoming (MAG) and reflects the Acorn values and brand.Actively contribute to the overall growth and market share of our Retail Branch Network for both new business and renewals.Gather regular competitor pricing information and feed that into regular pricing reviews with the wider taxi leadership team.Lead branch-marketing activities.Providing local data/competitor analysis.Actively seek customer feedback, commercial awareness (area trends)."Boots on the ground" - lead and manage marketing visits to profile Acorn product suite and all buying channels, web, digital (Acorn app), phone & branch face to face (retail hubs).Support retail network initiative to expand Rapid product offering.Branch opening/closing (Key Holder responsibilities).Banking procedures and processes - Cash handling, daily banking process, petty cash, money laundering processes/checks and regular cash audits.Recruitment - Hold and lead interviews for candidates applying for branch vacancies.Welcome new starters and ensure smooth on boarding transition into the team.Responsible for resource & succession planning of branch team.Hold capability/disciplinary meetings.Staff coaching/training to develop them within their role, support career aspirations & ad-hoc support as required.Complete regular 121’s with team as per Dayforce system, providing performance feedback against agreed KPI’s & SLA’s.Complete coaching/training sessions to support system/process changes, career development or when gaps in knowledge are identified.Ensure quality across the team (Compliance/Auditing), providing corrective feedback (ORCA) and resolution as required within company set timelines.Ensure branch staff uniform and conduct falls within agreed guidelines at all times.Hold welfare meetings & return to work interviews when required.Motivate and encourage all members of the team to embrace the department culture and uphold the company values. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Additional Buy & Sell HolidaysCompany Sick Pay SchemeCompany Paid Maternity & Paternity LeaveGenerous Company Pension SchemeA comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)A wide network of mental health first aiders.Our very own reward and discount platform "Your tomorrow"£250 Refer a friend bonusCycle to work schemeFree eye test vouchers and a contribution towards the framesRegular Employment Engagement including ongoing competitions with fantastic prizesCharity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Work From Home Charity Fundraiser / Telesales AdvisorYou will need recent call handling, outbound telesales or fundraising experience for the position.You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection.Work From Home Charity Fundraiser / Home Based Telesales AdvisorA Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team.This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25.The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience. The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer.There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training pay, so the first 3 days of online Zoom training, which amounts to 15 hours, is held back until you complete 120 hours service.The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week.This role pays £11.55ph, however consistent target achievement will see the rate rise to £11.95ph and then to £12.50ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is £11.45ph (normally first 2 weeks depending on your performance).The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra £2ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of £17.50 per sign-up.Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.Proactive People is a recruitment agency and recruitment business.

ConstructionBirminghamc. £60,000 + benefitsThe CompanyOur client is a rapidly expanding façade contractor renowned for delivering high-quality, prestigious installation projects across the UK. Delivering excellence in design, installation, and customer satisfaction they are currently seeking a skilled and experienced Contracts Manager.The RoleAs an experienced Contract/Project Manager you will oversee and manage multiple construction projects, ensuring they are delivered on time, within scope, and on budget. This role requires a strong focus on programme management, coordination across multiple teams, and effective communication with stakeholders. You will serve as the first point of contact for all project-related matters and take responsibility for driving projects to successful completion.The Candidate Extensive experience in project management within the construction industry, with a proven track record of managing multiple projects simultaneouslyStrong background in construction processes, methods, and regulationsExceptional organisational, communication, and leadership skillsAbility to manage complex programmes and deliver projects within tight timelines and budgets How to ApplySo, if you are looking for a fresh and stimulating opportunity that will fully utilise your considerable skills and experience - then look no further. To apply in confidence please submit a fully detailed CV online detailing your current remuneration package quoting job reference 373484.