Freight Forwarder
Freight Forwarder opportunity in Basingstoke (RG postcode area) Annual Salary: Up to £35,000Location: Basingstoke, HampshireJob Type: Full-time Join a leading player in the global freight forwarding industry, part of a multi-cultural group that integrates freight services, information management, and added value into comprehensive solutions. This role is crucial in providing exceptional freight forwarding services and customer support directly on a client site, tailored to both customer and company needs. Day-to-day of the role: Complete end-to-end forwarding activities specific to your role.Handle Dangerous Goods paperwork for all transportation modes.Collaborate closely with both internal and external customers, focusing on superior customer service.Organise transport by air, road, and sea.Utilise Next Gen/MS Office for various operational tasks.Ensure timely updates for invoicing, job costing, CIA, Netting, and milestones.Manage customs entries and maintain cost control.Support senior forwarders, supervisors, and your line manager as needed.Complete all required reports, including those specific to internal and customer needs, within set deadlines.Address and resolve queries from customers and suppliers.Adopt Best Practice models and maintain a clean desk policy.Participate in customer reviews to enhance visibility and relationships.Assist in customer and business development alongside sales and management teams.Operate within the company's QA system and handle any additional tasks as directed. Required Skills & Qualifications: GCSE/O level standard education or equivalent.Proven customer service and operational experience within the business sector.In-depth knowledge of international transportation and logistics, specifically in export Air, Sea, and Road operations.Understanding of financials and their impact on business.Proficiency in IT systems and processes used in the transport sector.Fluent in English and any other languages beneficial for operations.IATA qualification and ability to pass the reval exam every 2 years. Benefits: Competitive salary package.Opportunities for professional growth within a global company.Engagement in diverse and challenging projects.Supportive team environment. To apply for this Freight Forwarder position, please submit your CV now!
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