Freight Forwarder
Export & Import Freight ForwarderLocation: Felixstowe OfficeJob Type: Full-time, Office-basedSalary: CompetitiveJoin our team as an Export & Import Freight Forwarder by Sea, where you will play a crucial role in solving complex international freight operations and ensuring the seamless movement of cargo across global supply chains. This position is ideal for a seasoned logistics professional with deep industry knowledge, strong commercial awareness, and a knack for optimising processes.Day-to-day of the role:Coordinate end-to-end export and import shipments across sea, road, air, and multimodal transport, ensuring efficiency, compliance, and profitability.Manage key client accounts, providing strategic support, handling escalations, and maintaining strong long-term relationships.Oversee complex documentation and customs processes, including tariff classification, duty calculations, CDS entries, and compliance with UK/EU/global regulations.Negotiate rates and service agreements with carriers, shipping lines, airlines, and overseas agents to secure competitive pricing and service levels.Provide expert guidance on Incoterms, trade compliance, customs requirements, and international shipping regulations.Support commercial decision-making by preparing quotations, analysing margins, and contributing to pricing strategies.Handle shipment exceptions and high-impact issues, proactively resolving delays, disputes, and operational challenges.Maintain accurate operational and financial records, ensuring data integrity within freight management systems such as Multi freight or similar platforms.Required Skills & Qualifications:Minimum of 5 years' experience in logistics, shipping, or supply chain covering Import & Export.Strong organizational skills, clear communication, and attention to detail.Familiarity with customs rules, Export declarations, Carnets, Dangerous Goods Awareness, Incoterms.Proficiency in software: Multi freight preferred.Benefits:Competitive salary.Company pension.20 days holiday plus bank holidays.Position within a fast-moving global logistics environment.Opportunities to shape operational processes and contribute to commercial strategy.To apply for the Export & Import Freight Forwarder position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
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