Logistics Operator
Multimodal OperatorLocation: Grangemouth Area, ScotlandSalary: £30,000 - £35,000Our client is a well-established, independent logistics and freight forwarding business with an excellent reputation for delivering tailored supply chain solutions across international markets. Supporting customers across a wide range of sectors, they provide end-to-end freight services, helping businesses manage increasingly complex global logistics requirements through a combination of industry expertise, customer focus, and innovative technology.Take the Next Step in Your Freight Forwarding CareerAre you an experienced freight forwarding professional looking for a role where you can take ownership, build strong customer relationships, and be part of a growing business?We're partnering with a successful and expanding logistics organisation that combines industry expertise with cutting-edge technology to deliver outstanding supply chain solutions across the globe. Due to continued growth within the Scottish operation, an exciting opportunity has arisen for a Multimodal Operator to join a high-performing team.This is a role where your expertise will be valued, your ideas will be heard, and your career development will be actively supported.The RoleReporting directly to the Branch Manager, you'll be responsible for managing sea freight import and export shipments from booking through to final delivery. You'll work closely with customers, overseas partners, hauliers, shipping lines, customs authorities, and internal teams to ensure cargo moves efficiently and compliantly.Key ResponsibilitiesManage import and export sea freight shipments from booking through to deliveryLiaise with customers, overseas agents, shipping lines, hauliers and suppliersMonitor shipments and proactively resolve operational issuesCoordinate customs clearance and ensure shipping documentation is completed accuratelyMaintain shipment milestones and records within the company's operating systemProvide regular updates and exceptional customer service throughout the shipment lifecycleArrange UK transport and final deliveriesComplete job costing, invoicing and supplier cost checksEnsure compliance with customer SOPs and industry regulationsBuild and maintain strong relationships with customers and logistics partnersWhat We're Looking ForEssentialPrevious experience within freight forwardingStrong understanding of sea freight imports and exportsExperience managing shipments from start to finishExcellent customer service and relationship management skillsStrong organisational and prioritisation abilitiesHigh attention to detailEffective communication and problem-solving skillsDesirableExperience using CargoWise or a similar freight management systemKnowledge of customs processes and compliance requirementsWhat's in It for You?Healthcare planEmployee Assistance ProgrammeEnhanced annual leaveCycle to Work schemeGym and lifestyle discountsEmployee rewards and recognition programmesOngoing training and professional developmentGenuine career progression opportunitiesModern, technology-driven working environmentA supportive and collaborative team cultureApply TodayTo find out more or apply in confidence, contact Ian Reynolds at Reed Recruitment Edinburgh for a confidential discussion, or submit your CV today. Early applications are encouraged as interviews will be arranged on an ongoing basis.
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