Average Freight Forwarder salary in the UK

Multimodal Freight Forwarder – BirminghamLocation: Birmingham, West MidlandsSalary: £30,000 - £35,000 (DOE)Are you looking to take the next step in your freight forwarding career? This is a fantastic opportunity to join a well-established company in Birmingham, offering a competitive package, career growth, and a supportive team environment.Key Responsibilities:Oversee import and export shipments across global marketsCoordinate transport and logistics for efficient operationsBuild strong communication with clients, agents, and carriersProvide excellent customer service and regular shipment updatesManage tracking, invoicing, and customs documentationRequirements:At least 2 years’ experience in UK freight forwardingKnowledge of air, sea, or road freight operationsUnderstanding of customs clearance processesExperience using freight software (e.g., Cargowise, Multifreight)Strong communication and customer service skillsWhy Join?Competitive salary and benefitsClear opportunities for progressionA dynamic, collaborative working environmentIf this sounds like the right move for you, apply today and take the next step in your career.

We are seeking an experienced Freight Forwarder to manage and coordinate Sea and Air shipments. Responsibilities include liaising with carriers, preparing shipping documents, ensuring compliance with customs regulations, and providing exceptional customer service. Location East Yorkshire Salary up to £32k Duties Include: Completion of end-to-end forwarding activities as the individual role requires.Follow strict and time sensitive SOP’s/KPI’s to ensure compliance.Work closely with internal and external customers.Focus on customer service.Use of Cargo Wise /MS office as requested.Ensure invoicing, job costing, milestone are updated within the required timeframe.Month end department complianceCustoms EntriesCost controlAssist team colleagues where required.Ensure all reports including internal and customer specific are completed within the deadline.Resolve queries from customers and suppliers.Ensure Best Practice models are adopted.Work closely with the Operations manager for Internal and external rates reviews.Remain in contact with customers and suppliers to maintain relationships.To take part in customer reviews when required to build up visibility and relationships with customers.Assist sales and management with customer development.Maintain clean desk policy.Operate within companies QA system.Any other tasks as directed by their supervisor or Line Manager Business related experienceProven customer service record and experienceProven operational experience. Key Skills: Thorough understanding of customer needsKnowledge in of the international transportation and logistics industry, in export Air Sea Road operations.A knowledge and understanding of financials and impact on business.A Good knowledge of IT systems and processes used in the transport sector.Fluent in English, local language and any other languages required for smooth operation of business.

Freight Coordinator - Bradford  Are you a detail-oriented logistics professional with a passion for delivering exceptional customer service? We’re looking for a Freight Coordinator to join a dynamic operations team and play a key role in supporting freight forwarding activities and client communications. About the Role As a Freight Coordinator, you’ll be at the heart of freight operations, ensuring smooth and efficient service delivery to clients and external partners. You’ll handle bookings, documentation, and customer queries with professionalism and precision, contributing to the overall success of the team. Key Responsibilities Respond to customer queries via phone and emailManage and monitor shared inboxesProcess customer bookings and input data into CargowiseLiaise with customers, suppliers, subcontractors, and agentsPrepare and send customer documentationProduce and provide bill of lading instructionsSupport general freight forwarding operationsPerform other duties as required by the business What We’re Looking For Essential Attributes: Ability to work independently and collaborativelyFlexible and adaptable approachStrong under pressure and able to multitask effectively Competencies: Excellent attention to detailStrong decision-making and organisational skillsClear and professional communication (verbal and written)Proficient in Excel, Word, and OutlookConfident telephone manner, even with challenging clients Qualifications: Good standard of education in Maths and EnglishIndustry-related qualifications (or willingness to obtain) Why Join Us? This is a fantastic opportunity to grow your career in freight coordination within a supportive and fast-paced environment. You’ll be part of a team that values accuracy, collaboration, and customer excellence.