Average Freight Forwarder salary in the UK

Time Appointments are delighted to be working on behalf of an International Freight Forwarding specialists based in Ipswich who are looking for an experienced Freight Forwarder to join their close-knit team.The successful candidate will source, quote and secure new business from direct customers and Freight Forwarders to increase business turnover and profit, whilst maintaining Company standards.Skills & Experience Required:Minimum of 2 years’ experience in freight forwarding or logistics coordination, with a focus on UK/EU road freight operations.Strong understanding of UK/EU road freight regulations, customs procedures, and industry standards.Excellent organisational and multitasking skills, with the ability to manage multiple shipments, prioritise workloads, and meet deadlines in a fast-paced environment.Exceptional attention to detail and accuracy in document preparation, shipment tracking, and data management.Excellent written and verbal communication skills, with confidence in liaising with both clients and suppliers.Demonstrated ability to analyse and resolve operational challenges, make well-informed decisions under pressure, and implement effective solutions.Key Duties & Responsibilities: Coordinate and manage the full end-to-end logistics process for UK/EU road freight shipments, including quoting, booking, and overseeing movements from collection through to delivery.Prepare accurate and compliant shipping documentation, such as invoices, customs paperwork, and any additional required documents.Support business development by identifying new clients and growth opportunities, while engaging with suppliers, negotiating rates, and building strong relationships to secure competitive pricing and reliable services.Act as the primary point of contact for clients, providing timely shipment updates, addressing enquiries and concerns, and ensuring a consistently high level of customer service.Proactively identify and resolve issues that arise during transportation, working closely with internal teams, carriers, and clients to deliver prompt and effective solutions.Maintain accurate, up-to-date records of all shipments, including transportation costs and relevant documentation, using internal systems and software.

Freight Forwarder – Southampton Location: Southampton, UKJob Type: Full-time - office based  About Us: Join one of the UK's fastest-growing logistics companies as a Freight Forwarder. With offices across the UK and Europe and over 250 global network locations, we are expanding our team in Southampton to include a proactive and experienced individual. Key Responsibilities: Efficiently manage and process multimodal freight shipments.Book shipments with shipping lines, agents, and hauliers.Provide exceptional customer service by tracking shipments and keeping clients informed.Handle customs clearance processes for both imports and exports.Create orders, negotiate rates, and manage invoices to maximise profit margins. Skills & Qualifications: Proven experience in multimodal freight forwarding operations.Knowledge of customs clearance processes is preferred but not essential.Strong understanding of transport and global logistics.Excellent communication and customer service skills.Robust negotiation skills to secure the best deals.Ability to build and maintain strong client relationships.Highly organised, detail-oriented, and capable of meeting tight deadlines.Strong IT literacy and ability to thrive in a fast-paced environment. Benefits: Competitive salary range, dependent on experience.25 days holiday plus bank holidays.Contributory pension scheme.Cycle to Work scheme.Contributory Health Cash Plan.Employee Assistance Programme.Access to free and discounted financial advice.Full use of industry-leading systems and software.Friendly and sociable team environment.Smart casual dress code.On-site parking.Unlimited free tea and coffee, plus regular cake and biscuits. To apply for the Freight Forwarder position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

OverviewJoin our dynamic team as an Air Export Operator who is responsible for coordinating and executing the end-to-end air export process, ensuring all shipments are handled accurately, efficiently, and in compliance with international regulations. This role involves close communication with customers, airlines, overseas agents, and internal teams to deliver high-quality logistics solutions.What you’ll do:Shipment Coordination: Plan, organize, and coordinate daily air export shipments from booking to delivery.Documentation: Prepare and verify all export documentation, including airway bills (AWB), commercial invoices, packing lists, and export declarations.Customs Compliance: Ensure all shipments comply with export control laws, customs regulations, and security requirements.Carrier & Vendor Management: Book cargo space with airlines and handle rate negotiations when required.Customer Service: Provide proactive updates to customers regarding shipment status, delays, or exceptions.Operational Support: Work closely with the warehouse and ground handling agents to ensure timely cargo movement.Billing & Administration: Create job files, issue invoices, and verify vendor invoices for accuracy.Problem Resolution: Investigate and resolve shipment irregularities or discrepancies.Continuous Improvement: Identify opportunities to optimize air export processes for efficiency and customer satisfaction.Skills Required:Strong communication and customer service skills.Attention to detail and ability to handle multiple priorities in a fast-paced environment.Proficient with freight forwarding systems and Microsoft Office Suite.Familiarity with export documentation requirements.Certifications (preferred): IATA Dangerous Goods CertificationPrevious experience in a similar roleCore CompetenciesCustomer FocusTime Management & OrganizationProblem-SolvingTeam CollaborationAccuracy & Compliance OrientationWhy you’ll love it hereWe are dedicated to fostering a vibrant workplace where our employees can flourish both personally and professionally.