Average Financial Administrator salary in Banstead

As an organisation, this highly respected financial services organisation is renowned for assisting their clients invest for the future and to live the lives they want to lead. They feel it is their responsibility to take seriously, and it inspires them to do the right thing.With this in mind they are now seeking to recruit within the Resolutions division, which is an area supports and drives their values of Integrity & Trust and plays a critical role in resolving complaints & providing independent data and insight.You will be responsible for investigating, resolving, and responding to complaints which could carry a financial, regulatory, or reputational implication for the business, as well as playing a pivotal role in helping drive client centric change that includes investigating and addresses root causes.Your key responsibilities can include (but not limited to):Managing your own portfolio, with the aim to not only respond with a level of detail and quality that meets and/or exceeds customer expectations and to agreed business standards & in line with regulations.Communicate effectively with clients over the phone & in writing.Use all available sources of information to fully explore complaints, identify errors, and resolve them satisfactorily.Support the Treating Customers Fairly framework, ensuring concerns are promptly reported.Escalate matters that have regulatory / reputational / financial risk.Collaborate with colleagues, sharing specialist knowledge and skills within the business to improve the customer experience.Possessing relevant UK Financial Services experience (Banking and Insurance experience may be considered) and including formal complaint handling, you will be someone with excellent organisation and communication skills (verbal and written), coupled with the ability to manage several tasks simultaneously.In return you can expect to be offered a highly attractive remuneration and comprehensive benefits package, which includes bonus potential (up to c10%), a 10% non-contributory pension, free parking, onsite gym and restaurant and the flexibility of hybrid working.Further information is available on application.

Worth Recruiting – Property Industry Recruitment Vacancy: SALES MANAGER – Residential Estate Agency Location: Banstead, SM7 Salary: OTE £60,000 per annum Position: Permanent – Full Time Reference: WR71318 An experienced and engaging Estate Agency Sales Manager is required for a respected independent estate agency in the Banstead area, offering a key leadership role with outstanding earning potential and career progression. Our client is a high performing independent agency, and they are seeking a proven Sales Manager to lead its successful sales team. This is an opportunity for an ambitious property professional with strong leadership and listing skills to make a real impact in a thriving local business. If you’re currently an Assistant Sales Manager or Senior Negotiator ready for your next step or an experienced Manager seeking greater autonomy, this could be your ideal move. What You'll Be Doing (Key Responsibilities): Oversee preparation of accurate monthly and annual financial statementsLeading and motivating the sales team to achieve and exceed branch targetsConducting valuations and securing new listingsManaging the sales process from instruction through to completionDeveloping business opportunities to increase market share and profitabilityMaintaining high standards of customer service and client careMentoring and supporting team members to reach their full potentialMonitoring market trends and competitor activity within the local area What We're Looking For (Skills & Experience): Proven success in estate agency sales management or senior negotiationStrong valuation and instruction skillsExperience mentoring or managing a teamExcellent communication, negotiation, and organisational abilitiesProfessional, articulate, and well-presentedDriven, proactive, and results-focusedLocal knowledge of Banstead and surrounding areas desirableFull UK driving licence essential What's In It For You? Competitive basic salary with uncapped commission structureFive-day working weekExcellent career development and progression opportunitiesSupportive, professional working environmentRecognition for performance and successOpportunity to lead within a respected independent agency Ready to take the next step in your property career? If you are interested in this Sales Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR71318. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR71318 – Sales Manager – Estate Agent

We are recruiting for a global investment management organisation who have introduced a highly attractive hybrid flexible working programme. As a respected employer and organisation, they are certainly an organisation of choice who fully encourage diversity, are supportive of employee needs and understand the importance in offering genuine ongoing career opportunities. Due to an increase in business activity, they are now looking to further expand their Customer Service teams within their Surrey based offices. These are very much career progressive roles, offering ongoing training and where you continue to develop your skills, knowledge and experience. This division plays a large part in first line customer care, where the teams are responsible for all levels of customer services by responding to and resolving incoming queries from both direct customers and Financial Advisers. With ongoing training, you will be fully responsible for responding to all level of incoming enquiries predominantly around investment funds and pensions (product training supplied). This can include resolving all levels queries, providing updates on accounts and products and online based information, as well as problem solving and providing additional information on other products, funds and services offered etc. Whether your experience has been gained within a corporate customer services environment, these roles have specifically been created in order to offer ongoing training and long-term career development, where you will be provided with all the tools and information to learn and progress within either this specific division and/or the wider business, including more bespoke/specialist areas. In order to be considered, it is essential that you are ambitious, motivated and willing to learn, coupled with excellent organisational skills and the proven ability in being able to listen, understand and communicate at all levels. Offering an excellent remuneration and benefits package that includes bonus potential, a non-contributory pension, free parking, professional study support, ongoing training and true career development, a full and more detailed job description is available on application.