Average Facilities Manager salary in the UK

Facilities Manager/Contract Manager This role is working on a prestigious retail centre within Kingston upon Thames. The Role To ensure that the Company delivers on its contractual obligations professionally, in line with best practice, on time and in a cost-efficient manner. Duties & Responsibilities Ensuring the Company always meets its contractual obligations professionally and safelyTo be fully conversant with the contract and deliverablesTo provide monthly status reports on the centre performance.Liaising regularly with the client Lead to review the workforce and centre performance.Ensure that all invoicing requirements are with the finance team in a timely manner each month to enable the business unit to meet its forecasted turnover month on month ensuring that the information provided is accurate & in the format agreed.Manage the WIP for the contract and report on it for the end of month trading accounts ensuring no aged WIP is present.Manage the P&L for the contract identifying any challenges positive or negative and taking appropriate action to keep the contract on budget.Ensure quotations are produced by the team, and where necessary produce these for additional works as required and on time, in line with Company guidelines.Manage the assigned contract engineering team ensuring that excellent service delivery standards are always achieved. This will be completed via regular audits both physical and electronic and reported to the Account Director as requested, develop, upskill and maintain a high calibre team with high levels of morale and motivation and develop initiatives for progression.The employment of relevant competent staff and completion of staff inductions as required by the Company directives.To produce and validate risk assessments and method statements for the works.To ensure that all HSE audits are completed in the month and in line with the agreed schedule and Company guidelines. Such reports being submitted to the HSE manager for the account or his/her line managers as required.Managing subcontractor activity on site ensuring that their contractual obligations are being met and that any potential savings are identified and reported to the client.Checking on PPM activity to ensure quality professional workmanship has been carried out and is on schedule. This is to be both ad-hoc and formally with findings presented to the Account Director on completion.To develop and maintain excellent client relationships, building reputation and lines of communication.Manage audit tracking reports on the client’s systemProvide support and take ownership of audits so that 3rd party audits of over 95% are achievedComplete the clients KPI surveys as required on the clients CAFM systemMonitor, review and action all outstanding actions/tasks on the clients CAFM systemProduction and presentation of monthly reports to the client using the agreed templateCovering the call out rota with the other contract managers on a rotating basis.The production of technical and situational reports as required.Carry out personal development reviews as required under Company guidelines.Produce development plans for all subordinates on the assigned contract and present to the Account director 6MUnderstand and be aware of the requirements of all relevant Health, Safety, Environmental and Quality legislation and ensure that all staff are equally aware of their own roles and responsibilities within the Company.Actively manage and participate in the health and safety processes required under the Company policies and procedures on portfolio including, but not limited to, accident investigation, reporting, risk assessments and auditing.Ensure that all materials and equipment are handled, stored, and used with due regard to the relevant Health, Safety and Environmental legislation.Any other reasonable instruction from line ManagerCo-operating with the company to allow it to fulfil its moral and legal duties and obligations.Integrate into centre management team with a "one team ethos" attending management and operational meetings.Participate in weekend rota as on-site centre duty manager, this will include but not limited to, M&E, Cleaning, Security & general operational decision makingParticipate in weekly early/late shifts to cover on site duty manager role.Provide technical support for the contract and actively participate in projectsHave a proactive approach and excellent communication skills with the ability to support the entire centre team where required.Support & liaise with landlord and retailer’s contractors and provide support for permit to work system with H&S management.Actively look for initiatives to reduce energy and offset current estate activities to help meet net zero carbon goals. Monday - Friday 8:00am - 17:00pm

You will be responsible for all day-to-day office management, facilities and general support for Health and Safety as well as coordinating a wide variety of administrative tasks. You will ensure the smooth running of the office, maintaining a first class working environment for all Senior Leadership Team and employees. Reporting to the Head of HR, this person will also be responsible for the support of non-confidential HR admin. Job Responsibilities To ensure the following general office duties are carried out efficiently: To make sure all enquiries from clients and staff both telephonically and face to face, are answered professionally and provide excellent customer service. To support customer services with consumer complaints.Responsible for organizing travel arrangements for Senior Leaders or Customers/colleagues visiting our site.Processing of all incoming/outgoing mail, parcels and deliveriesLog any incoming sales leads and technical support queriesManage hospitality arrangements from start to finish e.g. processing flight/train bookings, accommodation and transfersMaintain the general Company’s systems i.e. reception, parking and support the use Head of HR with non-confidential administration.Responsible for ad hoc tasks e.g. sending/receiving office memos, mail merges, typing, binding and PowerPoint presentationsOrdering and monitoring office supplies, coffee machine maintenance and suppliesAttending H&S committee meetings to take notes, and support on actions.Support the Operations Manager with H&S or facilities related orders or admin. Helping to facilitate training and manage certifications.Maintain a list of local contractors to call upon should there be a need.Attend a repairs meeting weekly and support the Operations team on actions from each meeting.Administering birthdays and special events in support of Head of HRPlanning and coordination of events and meetings in support of Head of HRCheck and ordering kitchen supplies for staff welfareSourcing and supervising work of contractors for necessary works and maintenance responding appropriately to emergencies or urgent issues within two sites and with the Landlords.Planning and implementing essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling.

Facilities Assistant Location: Warwickshire On site: initially on site 5 days per week Salary: up to £26,050 per year. Fantastic opportunity to work with an important public sector organisation in Warwickshire as a Facilities Assistant ensuring reactive building repair works and associated Facilities Management support tasks are completed in an efficient and effective manner, and to the agreed service level agreements. This is a key role in supporting the Facilities Managers with their day-to-day activities. You will monitor, measure and react to the Helpdesk tasks and ensure BAU (business as usual) delivery. You'll follow up on scheduled tasks and build and maintain robust and effectively working relationships with Contractors and any other 3rd party support services. You'll also be required to produce MI (Management Information) for the FM Team and Senior Key Stakeholders Responsibilities: Act as the local point of contact / liaison for external suppliers and consultants, monitor the on-site activities of contractors/ suppliers and report on all activities in these areas Maintain customer contact including providing a point of contact for the facilities service; provide reactive support to facilities Managers to ensure business continuity issues affecting critical operational facilities are given appropriate priority. Perform monitoring tasks (e.g. relating to fire safety, fire risk assessments, asbestos, legionella and attendance at Health and Safety meetings) that will contribute to maintaining safe working conditions and to ongoing compliance with legislative requirements.Identify and report building faults via the helpdesk where appropriate.Supply cover for Facilities Managers as directed.Provide weekly, monthly/quarterly reports on the services offered and include performance against KPI's and SLA's, as and when required.Working alongside the Business Operations Service (BOS) Team raise invoices, orders and receive goods and services to support the financial systems.Working alongside BOS allocate building repair workload/job tickets in conjunction with the Estates Helpdesk and order and organise materials, labour, plant, equipment and suppliers and allocate equipment between projects as necessary.To arrange and coordinate movement transport, mail, goods, furniture and equipment throughout the area.To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Special Conditions to be aware of in this role: Fire WardenAbility to DriveUnsocial hoursRegular travel throughout the EstateUnpleasant Working ConditionsLone workingEssential Car User Mandatory Training requirements Working at HeightFire Risk AssessmentsAsbestos AwarenessControl of ContractorsLegionella AwarenessContinuous Professional Development Knowledge: Good knowledge and experience of all aspects of Facilities Management services and current legislation.IOSH or NEBOSH Certificate or willingness to obtain this qualification whilst in post. With a proven ability to demonstrate understanding of Fire Safety legislation and requirements.Knowledge of legislation relating to Facilities Management. Experience: Proven experience in the delivery of facilities management services across a multi-site environment.Proven ability to prioritise and manage time effectively and be able to work unsupervised.Experience of working within a FM helpdesk environment Key Skills: Exceptional customer focus and service skillsICT competent in the use of Microsoft applications and Computer Aided Design.Proven communication skills both written and oral and strong interpersonal skills.Attention to detail and information gathering.Able to exercise discretion and professional judgement to intervene where activities of Contractors are considered to be posing a potential Health and Safety risk or is in breach of Legislation or initiate and /or co-ordinate appropriate action in response to significant breaches of security. ***Successful candidates will be required as part of the onboarding process to successfully complete DBS vetting and credit checks.*** Submit your CV now to be considered for this great opportunity working in a supportive team environment.