Average Facilities Manager salary in City of London

FACILITIES HELPDESK ASSISTANT | LONDON | £35,000Looking to build your career in Facilities / Workplace within the legal sector?I’m recruiting a Facilities Helpdesk Assistant for a leading international law firm in London. This is a brilliant opportunity for someone with existing facilities experience who enjoys being the person who keeps things moving, solves problems and delivers a great internal service.You’ll be at the heart of the day-to-day facilities operation, including managing enquiries and shared inboxes, co-ordinating contractors and suppliers, maintaining records and spreadsheets, ordering supplies, processing invoices and supporting new joiners and wider office projects.You’ll need previous facilities experience gained within a professional office environment, strong administration skills and the confidence to deal with people at all levels.If you’re organised, proactive, good with systems and enjoy a role where no two days are quite the same, I’d love to hear from you.

Facilities Supervisor – London & OxfordSalary: Hours: 09:00 – 17:30, Monday to Friday (Fully office-based)Contract: PermanentLocations: One role based in London (3 floors, approx. 100 staff) and one role based in Oxford (similar size) - travel expenses to Oxford fully reimbursed Travel: Occasional travel required between officesAbout the RoleWe are recruiting two Facilities Supervisors responsible for the day-to-day running and oversight of our London and Oxford offices. Each supervisor will lead a small on-site facilities team, manage contractors, ensure the effective operation of building services, and deliver exceptional support to staff.Reporting to the Facilities Manager, you will support the wider delivery of an efficient, compliant and cost-effective facilities service across the firm’s estate.Key ResponsibilitiesPersonalised Client ServiceSupport the Facilities Manager in implementing lifecycle maintenance plansManage, liaise with, and coordinate all contractors on siteAssist with energy management, carbon reduction and environmental initiativesOversee SLAs, procedures, and building-related service delivery, including tenant issues and project worksAct as the primary point of contact for staff at your locationSet up meeting rooms, ensuring layouts, equipment and supplies meet internal requirementsProvide occasional support to the Post Room, including sorting, distribution and collection activitiesRaise and resolve maintenance tasks via the CAFM system, ensuring timely follow-up and closureSustainable GrowthMaintain strong knowledge of evolving technologies, legislation and FM best practiceDemonstrate up-to-date understanding of Health & Safety procedures and legislationParticipate in the Health & Safety Committee when requiredDynamic CultureProvide day-to-day leadership and supervision of a small facilities team, ensuring consistent high-quality service deliveryEnsure adequate staffing levels and effective allocation of tasksAct as an ambassador for the Facilities DepartmentProvide cover for colleagues across other firm locations when requiredServe as the responsible person for operational issues at your siteAct as the point of contact in the absence of the Facilities ManagerFinancial & Operational ExcellenceSupport continuous improvement of facilities management strategies to deliver cost-effective servicesApprove invoices within delegated authority and process them in a timely mannerEnsure compliance with health, safety and welfare regulationsSupport the delivery of ongoing archiving processes and project management activitiesSkills, Knowledge & ExperienceEssentialExperience in a similar facilities or building management roleDemonstrable experience supervising or overseeing a small teamExperience managing contractors and monitoring performanceExperience in archiving and supporting project-based workExperience in meeting room setup and workplace support functionsExperience with CAFM systems for raising, tracking and resolving maintenance tasksStrong knowledge of Health & Safety legislationFull UK driving licence and willingness to travelStrong organisational, communication and interpersonal skillsDesirableFM-related qualification such as IOSH or NEBOSHExperience in multi-floor office environmentsUnderstanding of sustainability and energy management practices

FACILITIES ADMINISTRATIVE ASSISTANTLONDONSalary: Competitive salary, dependent on experience (a clearly stated salary range typically increases candidate engagement - to be confirmed before posting)Location: London (5 days per week office based)Hours: Full timeTHE ROLEAn excellent opportunity has arisen for a Facilities Administrative Assistant to join a top international law firm, supporting the day-to-day running of its London office. The Facilities Administrative Assistant will play a key role in the smooth operation of Facilities Helpdesk enquiries, general administration, supplies management, and logging of M&E jobs, while also assisting the Facilities Manager on a range of projects and working closely with the wider team.This is a varied, hands-on role suited to someone who enjoys problem-solving, working with a broad range of contractors and stakeholders, and keeping a busy office running smoothly. This is a 5-day office based role.KEY RESPONSIBILITIES AS FACILITIES ADMINISTRATIVE ASSISTANTSupporting the Facilities Manager and the London Facilities Helpdesk serviceResponding to, actioning, and monitoring all Facilities Helpdesk enquiries via email, Teams and calls, assigning tasks to the relevant departmentsMaintaining the Facilities Helpdesk inbox, job log, and associated folder and filing systems on a daily basisActing as the main point of contact for London staff regarding faults, failures, spills and leaks, and coordinating the right resources to resolve issuesDrafting Facilities Helpdesk email communications, intranet news items, and updates on the building smart appLiaising with contractors and suppliers including building management, cleaning, M&E, and other FM related service providers and subcontractorsCommunicating daily with the on-site M&E engineer and other subcontractorsEnsuring permits to work are in place for contractors and that compliance with safety protocols and Helpdesk/H&S procedures is maintainedWorking daily across systems including Digital ID, Access Control, BMS and the M&E portalManaging internal spreadsheets covering facilities use, such as lockers, parking, occupancy and desk usageOrdering office supplies including desk equipment, stationery and new joiner itemsConducting daily status, cleanliness and supply checks of facilities areas (reception, kitchens, meeting rooms) and completing daily floor walksOverseeing the new joiner and leaver process, including providing office tours to new joinersCreating and ordering business cardsWHAT WE'RE LOOKING FORExperience in a professional services environment is desirableGood systems knowledge, including strong working knowledge of Microsoft Word, Excel and PowerPointA reliable, enthusiastic and responsive team player with a genuine interest in supporting staff and visitors through excellent facilities serviceA common sense, practical approach to problem-solvingStrong communication skills, with the ability to influence and educate staff on best practice use of office facilitiesSolid organisational, administrative and planning skills, with the ability to prioritise and multi-taskGood troubleshooting skills and sound judgement when issues ariseA flexible approach to daily tasks and working hoursThis is a great opportunity for a proactive Facilities Administrative Assistant to join a supportive team within a top international law firm and take ownership of a varied, central role in office operations.Apply now to be considered for this Facilities Administrative Assistant position.