Average Facilities Administrator salary in the UK

Job Purpose:The Facilities Services Assistant is a central member of the Property & Facilities Team, responsible for delivering an efficient and responsive facilities and postal service. The role manages the central service desk, provides high-quality administrative support, oversees access control processes, and ensures the smooth handling and distribution of incoming and outgoing mail. Working closely with colleagues, contractors, and building management teams, the postholder helps maintain a safe, well-run, and customer-focused working environment.Key Responsibilities:Service Desk & Issue ResolutionManage the Facilities Service Desk, ensuring all enquiries are logged, assigned, tracked, and closed in a timely manner.Keep requestors informed of progress and follow up with internal teams and external suppliers to ensure prompt resolution.Escalate delays or performance concerns to management when required.Access Control & OnboardingAdminister access control systems, issuing new and replacement passes in line with security and departmental procedures.Support onboarding for new Chelmsford starters, including access pass setup and delivery of health, safety, and fire briefings.Facilities & Contractor CoordinationLiaise with the Myriad House management team to support daily building operations and resolve maintenance issues.Arrange contractor access for regional offices, ensuring all visits comply with required processes.Review completed maintenance work, maintain accurate records, and raise any concerns with the management team.Mailroom & Document HandlingProcess incoming mail, including sorting, opening, recording, and preparing items for scanning in accordance with departmental standards.Ensure all documents are handled, certified, and stored in line with company procedures.Manage outbound mail and courier services, maintaining accurate logs.Monitor the shared team inbox, allocating tasks appropriately and filing completed requests.Operational SupportAssist the Facilities Services Manager in delivering postal services to regional offices and branches.Coordinate the supply, stock control, and distribution of office stationery.Compile daily activity data for monthly departmental reporting.Act as Senior Fire Marshal in the absence of senior staff.Carry out regular office safety checks in line with health and safety requirements.Qualifications & Experience:Proficient in Microsoft Office applications.Strong organisational skills with the ability to prioritise effectively and work well under pressure.Experience collaborating with colleagues and external service providers at all levels.Clear, confident written and verbal communication skills.Knowledge & Skills:Exceptional attention to detail and accuracy in administrative tasks.A proactive, customer-focused approach to problem solving.Ability to manage multiple tasks simultaneously while maintaining high standards.Professional, approachable, and able to build positive working relationships.About Us:Raymond James is a wealth management firm focused on providing trusted advice and tailored, personalised investment services. We believe if we do what’s right for clients, we’ll help them achieve success while also realising our own. Our parent company, Raymond James Financial, has been doing the same in the US for over six decades. Raymond James is listed on the NYSE, is a Fortune 500 company, and is included in the S&P 500.Raymond James is an equal opportunities employer. We treat all of our applicants the same and we have a diversity and inclusion strategy aimed at ensuring we hire the best person for the job regardless of age, gender, ethnicity, sexual orientation, disability or beliefs.

We are seeking an immediately available Facilities Technician to join a prestigious institute based on the Biomedical Campus in Cambridge. This temporary assignment will support the smooth running of facilities operations and services across the organisation. This is a full-time role (8am-4pm Mon to Fri) to start immediately for a period of 3 months. Due to the nature of the role you will be 100% site-based. As Facilities Technician, you will assist with the administration and coordination of goods-in, mailroom, and facilities services to ensure operational needs are met. This role is key to the success of the Property Services delivery model, acting as a central point of contact for departmental support, handling helpdesk queries, resolving issues, and liaising with service providers such as cleaning, catering, and delivery contractors.Key ResponsibilitiesAct as the initial point of contact for day-to-day Property Services operations, including Helpdesk, Room Bookings, Reception, Purchasing, Events, Goods-In, and Courier ServicesCoordinate customer requests, prioritise urgent issues, and provide updates on service progressMaintain accurate records and input data into helpdesk, room bookings, delivery, and mail/courier systemsProduce regular usage reports and KPI information as requiredProcess daily requisitions, goods receipting, and liaise with suppliers regarding deliveries and paymentsManage daily mailroom operations, including sorting and distributing incoming mail and resolving postal queries, following security procedures for suspicious itemsArrange courier services for urgent or large deliveries, ensuring service standards and value for moneyFollowing training, assist with the daily collection of Clinical WasteInspect and set up meeting rooms daily, ensuring they are fully stocked and ready for useReceive and record deliveries, organise storage, and coordinate distribution with onsite portersMaintain stock control systems, optimise storage space, and identify potential cost savings through stock management or supplier reviewSupport the coordination and setup of meeting rooms and venues for internal and external events throughout the yearAssist the Facilities Team Leader with operational and event support as requiredEssential Skills and ExperienceExperience coordinating day-to-day building operations and working with contractorsKnowledge of ordering and goods receipting processesStrong organisational and communication skillsAbility to work both independently and as part of a teamFlexible, adaptable, and able to prioritise tasks under pressureStrong customer service skills with the ability to build effective working relationshipsConfident communicator with negotiation and problem-solving abilitiesGood IT skills, particularly in MS Word, Outlook, and ExcelTo apply: Please submit your CV in MS Word format.

Looking for a role where no two days are the same? With this role you will be the face and heartbeat of the office. You'll play a vital role in keeping thesite running smoothly while working with a supportive and collaborative team.Client DetailsThis opportunity is with a well-established organisation. The company has a reputation for delivering high-quality products and services, supported by a collaborative work environmentDescriptionWelcoming visitors and managing the front desk with professionalismCoordinating meetings, travel, events, and office logisticsManaging office supplies, purchase orders, and stockSupporting site operations including HS&E, PPE, and contractor coordinationHandling calls, mail, couriers, and general admin across the businessProviding key support to the Site Director and wider teamsProfileA successful Admin and Facilities Assistant should have:Previous experience in an administrative or facilities support roleHighly organised with strong attention to detailFriendly, professional, and confident communicatorAble to juggle multiple priorities in a fast-paced environmentProactive and solutions-focused mindsetJob OfferCompetitive salary of £28,000 to £30,000 per annum.Excellent benefits package.Permanent position in a well-regarded companyOpportunity to work in a supportive and structured environment.This is an excellent opportunity for a motivated Admin and Facilities Assistant to join a reputable company. If you are ready to take the next step in your career, we encourage you to apply today.