Import export coordinator
About the RoleWe are working with a well-established and fast-paced freight forwarding business that specialises in time-critical shipments. Due to growth, they are now seeking an experienced Import & Export Operations Coordinator to join their dedicated operations team.This is a varied and hands-on role, where you’ll be responsible for managing shipments from start to finish across multiple transport modes (air, sea, road and courier). You’ll be an integral part of the operations team, ensuring clients receive the highest levels of service, with shipments delivered safely, efficiently, and on time.Key ResponsibilitiesCoordinating worldwide multimodal imports & exports (air, sea, road, courier) end-to-endManaging bookings, collections, transport, and liaising with overseas agents/customersPreparing and processing shipping documentation Submitting import & export customs entriesBuilding strong relationships with customers, suppliers, and partners to deliver excellent serviceProviding quotations, pricing jobs, and raising invoices accuratelyHandling multiple shipments simultaneously and communicating effectively at all timesExperience & Skills RequiredProven experience in imports and/or exports within freight forwardingCustoms entry knowledge (import or export) essentialExcellent customer service skills with a professional telephone mannerHighly organised, detail-oriented, and able to work to strict deadlinesAbility to thrive in a fast-paced, time-critical environmentWhat’s on OfferCompetitive salary packageCareer progression opportunities within a growing businessExposure to global freight forwarding and time-critical logisticsSupportive and dynamic team environmentAnnual Bonus Working Monday to Friday pm once trained will be on an on call rota 1-6 weekend remotley paid as overtime and also have the Monday off This is an exciting opportunity for an experienced freight forwarding professional to join a business that truly values customer service, precision, and reliability.
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