Average Export Coordinator salary in Birmingham

Job Title: Export/Import CoordinatorLocation: Birmingham, UK 40 hours per week, 8:30 am to 5:00 pmSalary: £37,000 - £40000Job SummaryThe Export/Import Coordinator/Customer Service Coordinator will support our sales team by managing the complete order process and logistics for both domestic and international customers. This role ensures smooth order fulfilment, from receipt to delivery, while coordinating with internal teams and logistics providers.Primary Duties & Responsibilities Manage end-to-end order process, including receipt, processing, and delivery on OracleProcess and manage domestic and international orders, handling all documentation and customer requests.Ensure excellent customer relations, coordinating order details from receipt to product delivery.Work with logistics, sales teams, and carriers to coordinate transportation and track shipments.Handle order confirmations, invoicing, credit notes, and all necessary documentation, answering internal and external inquiries.Source competitive quotes from haulers to epitomise transportation costs.Adhere to safety protocols at all locations and complete annual safety training.Demonstrate initiative, attention to detail, and a customer-first attitude. Qualifications & Requirements Excellent written and verbal communicationProficient in Excel and logistics systemsFlexible team player with strong organisational and interpersonal skillsProblem-solving skills for logistics and customs-related issuesAttention to detail and strong customer service orientation Experience & Education Previous experience in a customer-facing administrative role, ideally in logistics or a manufacturing settingKnowledge of import/export regulations and logistics, including Incoterms and customs processesExperience working with freight forwarders and third-party logistics providersGeneral education in English and Mathematics; familiarity with databases and ordering systems preferredInternational experience is a plus Working Conditions Location: On-site at the Birmingham, UK facility.Schedule: Full-time, with flexibility for occasional overtime as needed.Safety: Must follow all safety protocols and wear safety equipment when required. Working Relationships Collaborate with Sales Managers, Logistics Managers, and CSR colleagues.Engage with customers, haulers, suppliers, and logistics partners. This is a great opportunity, if you have the relevant experience click the apply button now!

Job Title:Road Freight OperatorLocation:Birmingham, West MidlandsSalary:£30,000 - £35,000Perks: 22 days holiday, rising to 25 days after 1 year of serviceAnnual salary reviewAttractive pension schemeTangible progression opportunitiesCompany benefits including private healthcare, cycle to work scheme, and onsite parking Responsibilities: Oversee the entire Road Freight Operations process from start to finish.Quote and price shipments, ensuring the best rates are secured.Liaise with shippers, hauliers, and carriers to manage the transport process.Manage key accounts, handling everything from booking to delivery.Arrange timely and accurate documentation for shipments.Complete customs documentation as required.Create and maintain strong relationships with clients, ensuring all inquiries are dealt with promptly and professionally. Requirements: Minimum of 2 years' experience working with a leading freight forwarder.Comprehensive understanding of the transport process from start to finish.Ability to collaborate with customers to provide the best possible service. If you are ready to grow in your career and have what it takes to be an industry leading Road Freight Operator, apply today!

I'm recruiting for an Oceanfreight Clerk to join an expanding freight company based in the Birmingham area. You must have Import OR Export experience. Daily duties will include: Booking freight with approved carriers / linesDeveloping and building relationships with clientsHandling queriesEnsuring pre alert documents are on hand prior to vessel arrivalUpdating customers on shipmentsArranging collection and deliveryLiaising with customers and overseas agents Experience needed: Hands on operational experience in an oceanfreight role import OR exportStrong PC skillsMinimum 2 years experience working for a freight forwarding companyExcellent communication skills verbal and written Working hours: Monday - Friday 0900am - 1730pm