Average Excavator Operator salary in South Croydon

Operations and Service Delivery Manager Location: Croydon, CR2 6PL Salary: £40,000 - £42,000 per annum + Car Allowance Hours: 45 hours per week Contract type: Permanent, Full time Are you a hands-on leader with a passion for delivering exceptional customer service and operational excellence? We’re looking for a dynamic Operations & Service Delivery Manager to oversee and guide our high-performing team, ensuring seamless relocation services that leave clients impressed and satisfied. If you're ready to make an impact and drive business growth while fostering a positive, customer-first culture, we want to hear from you!As Operations & Service Delivery Manager, you will play a key role in coordinating daily service operations, delivering on our commitment to quality and client satisfaction. Working alongside the Assistant Operations/Warehouse Manager, you’ll lead by example, ensuring efficiency, innovation, and performance excellence at every stage of the relocation process. Travel to customer sites is required to ensure successful on-site service delivery.Key Responsibilities Oversee daily operations to ensure top-tier customer experiences and satisfaction. Develop strategies to enhance service engagement and ensure operational efficiencyLead, train, and support on-site colleagues, creating a culture of high performance, quality, and professionalismHandle customer enquiries, complaints, and escalations, ensuring positive outcomes and fostering long-term client relationshipsAnalyse key performance indicators (KPIs), identify areas for improvement, and implement data-driven changes to optimise productivity and service qualityWork with senior management to ensure alignment with organisational goals and departmental objectives, driving business success and financial targetsFoster an environment that encourages continuous learning and personal development, empowering your team to reach their full potential About You Extensive experience in operations or service management with proven leadership skillsA strategic mindset with the ability to think critically, solve problems, and make data-driven decisionsA customer-first approach with exceptional interpersonal skills and a passion for team developmentExcellent project management, organisational, and communication skillsStrong track record of improving operational efficiency, meeting performance targets, and driving customer satisfactionKnowledge of industry regulations and compliance requirements, with experience in managing budgets and financial targetsA CPC license is desirable

Sales & Operations Director We are partnering with a highly respected boutique wealth management firm to find an accomplished Sales & Operations Director. This pivotal role requires a proven leader with a strong track record of managing Financial Planners and delivering operational excellence. Key Responsibilities: Inspire and lead a team of Financial Planners, driving exceptional performance and ensuring alignment with strategic objectives.Manage all operational functions, with a focus on maintaining the highest standards in service delivery, compliance, and efficiency.Define and achieve ambitious KPIs, fostering a results-driven culture.Take ownership of budgeting and forecasting to support business growth and sustainability.Collaborate with senior leadership to shape and implement key business initiatives. Requirements: Significant experience in wealth management operations at a senior level.A demonstrable history of successfully leading and developing Financial Planners.Strong commercial acumen, with a focus on achieving measurable results.Expertise in financial planning, operational strategy, and budget management. This role offers an exceptional opportunity for a driven professional to make a significant impact within a thriving, dynamic organisation. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been short listed for this role. Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability, or religious belief.

KM72 – Field Operations TechnicianLocation – CroydonSalary – £43,000 Per AnnumOverview:First Military Recruitment is working in partnership with our reputable client who is seeking a Field Operations Technician to join their repairs team in Croydon.As part of a heating maintenance team the successful candidate will be expected to support a team of repairs and/or maintenance operatives who provide services in commercial plant rooms and dwellings, including heating installations and appliances in client properties. You will be able to assist and advise the area team on work progress, monitor the operative’s performance, and produce improvement plans where required, provide technical support, identify any training needs within the team.Duties and Responsibilities: To support and monitor a team of operatives who service, repair, maintain and install gas and heating plant and appliances in buildings, properties and dwellings, working in accordance with manufacturer’s instruction and guidance.Main duties include assisting and advising members of the area Team on work progress servicing, general repair/maintenance of breakdowns of plant and associated equipment, including appliances and heating systems of client premises.Deliver all PPM and cyclical maintenance programmes, ensuring all records are updated within the NAV system and engineers PDA’s.Monitor engineer’s performances and their time management through the management information available, engineer KPI’s, parts usage and management, resource and labour costsincluding managing top up hours and advise the FOM on resource planning.Must be able to survey and estimate any project works, and maintain the associated administration processes.All engineers in the team are managed through management information and KPI’s to maximise their performance. Skills, Experience and Qualifications:Skills & Experience:Essential: ACS qualifications - minimum of CCN1, CEN1, CENWAT & CKR1 CPA1.IOSH 1-day ‘Working Safely’ Training Certificate (or equivalent).Experience of working in a multi-sited company.Experience of High Volume High pressure environments.Minimum 3 years’ experience.Full driving licence. Desirable: Any qualification or certificate of health and safety training achievement, e.g. Working at Height, Manual Handling, First Aid (3-Day), etc.Gas Safety.Significant experience in a customer service type role, dealing directly with the public. In return our client offers: Competitive Salary.Pension.25 days holiday (inclusive of Bank Holidays).Employee Assistance Programme.