Your new companyWould you like to work with a great team in a beautiful location, in a fast-paced and varied role? Do you have the energy to solve a variety of everyday tasks and challenges whilst providing administration with a very high degree of accuracy? No two days are the same on the team - one day you could be entering data, the next helping to set up exam rooms and invigilating, liaising with exams boards, or assisting someone who needs a replacement certificate … the list goes on! We are looking for someone to support the Registry Manager and assume the role of team leader for the exams team. The right candidate will be skilled at supporting and developing others to deliver a high quality, efficient service. Someone who is proactive in completing tasks in a timely manner, possesses excellent communication and interpersonal skills, and is able to establish strong working relationships with all stakeholders. We ask that you are proficient in using IT tools, have a "can do" attitude and thrive in a fast paced, high pressure environment. If you are self motivated, very well organised and able to work both independently or as part of our team, then we would love to hear from you! Your new roleThe primary focus of the post is to support the Registry Manager and provide leadership to the exams team to deliver a high-quality service including the administration of the examination and accreditation process for the College in line with JCQ regulations. A key element of the role is to ensure timely processing of examination entries and results, as well as the effective planning and running of examinations. Knowledge of examination and accreditation processes as well as the use of Management Information Systems is desirable.? To support in managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process ? To closely liaise with key stakeholders (external and internal) to ensure exams administration processes are strictly followed? To understand JCQ and awarding body key dates and deadlines and have in place robust procedures to ensure these are met ? To deputise for the Registry Manager and provide leadership to the exams team ? Provide support and training on exam related matters to colleagues and team membersPlanning · Support in maintaining systems to manage and coordinate all aspects of the exams administration process · Research and understand qualifications and how they are assessed · Comply with JCQ and awarding body regulations, guidance and instructions and keep abreast of developments/changes/updates · Effectively use JCQ and awarding body online tools where required (e.g. the Centre Admin Portal (CAP), secure extranet sites) · Ensure familiarity with the centre's Management Information System (MIS) · Support in the management of appropriate access rights for relevant internal stakeholders using JCQ and awarding body online tools · Brief candidates/staff/parents/carers on examination regulations and requirements · Support in the management of arrangements to receive, check and store confidential question papers and examination material safely and securely at all times and for as long as required in accordance with the regulations · Support the exams manager in managing potential conflicts of interest by informing the awarding bodies to timescale for each examination series and recording the measures taken to mitigate any potential risk to the integrity of the qualifications affectedExam time · Support with effectively managing to the conduction of examinations in accordance with JCQ regulations and/or awarding body rules · Ensure all exam accommodation is prepared in accordance with the requirements · Manage unexpected issues/irregularities which may affect the conduct of examinations · Manage emergency access arrangements for eligible candidates as the need may arise during exam time · Maintain the confidentiality and security of candidates' responses and dispatch scripts according to the requirements · Submit to the published timescales, relevant follow-up reporting to awarding bodies' in relation to the very late arrival of candidates for examinations and applications for special consideration where candidates meet the published criteria.Support with results and post results.What you'll need to succeed? Level 2 (GCSE equivalent) in English/literacy and Maths/numeracy ? Proficiency in utilising IT tools and technologies ? Excellent customer service and interpersonal skills, friendly and helpful attitude ? Ability to organise and prioritise work, meet deadlines, maintain confidentiality, work with accuracy and attention to detail. ? Flexible to cover occasional early starts/later evenings when needed in the different locations on campus Desired experience:Experience liaising with Examination boards such as NCFE, Pearson & AQA Experience with GCSE, Level 2 and Level 3 examination and external assessment processes In depth knowledge of JCQ (Joint Council for Qualifications) policies and guidelines Experience in the management & facilitation of Exam Access ArrangementsWhat you'll get in return? Professional Development opportunities? Access to a free gym on site ? Access to free onsite car parks ? Shopping discounts with discount app *qualifying period appliesWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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