Average Engagement Manager salary in London

A great opportunity to join our Employee Experience (EX) team at WTW, where you’ll make a real impact on how organisations connect with their people. As a Communication & Engagement associate, you will act as both a project manager and a key contributor to the development and implementation of measurable, results-based communication and change management strategies and related deliverables that help organisations transform through change and/or drive desired changes in employee behaviour. Previous experience in pension communication is essential. We know that companies with the best employee experience outperform their competitors in terms of growth, profit and shareholder return, so our work focuses on the key touchpoints between employers and their employees, including: pension and benefits engagement, wellbeing, Total Rewards engagement, culture, inclusion and diversity and organisation transformation. You will draw on your imagination, creativity and exceptional writing skills to help clients communicate effectively with their employees about a range of subjects and across a range of media, and support your own project teams in delivering high-quality and innovative work. The Role Partner with senior colleagues to design and deliver communication and change management strategies to help organisations transform through change and drive desired changes in employee behaviour.Work independently, with minimal senior support, to draft and create communications, across print and digital, translating complex concepts into clear, compelling, innovative and engaging contentDevelop insights and strategies related to employee experience (EX) and/or managing a change in an organisation (including assessment of risks and impacts) - and support senior colleagues in communicating these clearly and succinctly to identified stakeholders.Take employee experience (EX) insights gathered through own and others’ work and use these to deliver measurable results for clients.Assume a day-to-day project management role, acting as liaison with internal colleagues, external providers and low- or mid-level client contacts to ensure data and materials are transmitted accurately, deadlines are clear and met, meetings are scheduled, and communication is consistent, raising issues where appropriate with senior colleagues.Effectively present client deliverables at low- or mid-level client meetings and help the project team build trusted advisor status.Contribute to the development of intellectual capital, including new tools, solutions and approaches around employee experience (EX).Identify opportunities to further develop technical knowledge and skills across a variety of industries and human capital areas The Requirement Experience in communication (internal and/or external) and change management.Pension and member engagement experience is required at this level.Knowledge of current communication and change management trends and related technology (e.g. digital and social media), and proven ability to apply that knowledge to client-focused solutionsStrong written and oral communication skills, demonstrating creativity and technical expertise.Proven ability to manage competing priorities and carry out well-defined assignments, according to established guidelines, with little to no supervisionExperience working in teams, and proven ability to leverage other internal resources (e.g. colleagues across different teams) to address challengesExperience working with in-house designers, agencies or other creative partners to develop the "look and feel" of print and digital communicationsProven ability to analyse, organise and interpret information; and draw conclusions in a logical, systematic wayBachelor’s degree (advanced degrees preferable)Availability to travel on an as-needed basisConsulting experience (e.g. traditional HR consulting firms) is a bonus. Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.

Our client is an award-winning talent development organisation, creative producer, learning and training provider, charity and consultancy specialising in jazz. Their vision is a world in which opportunities for participation, ownership and leadership in music and the arts are made accessible to all. They are now looking to recruit a dynamic Learning, Outreach and Engagement Manager to oversee their music education and engagement programmes, on a full-time, permanent basis.The Learning, Outreach and Engagement Manager will oversee a small team (made up of part-time operational staff, music leaders and volunteers) that is responsible for the delivery of a Learn and Train programme, performance programme, and for the development of outreach activities within schools, Music Education Hubs and other partners in the UK and internationally. The LO&E will be responsible for driving the engagement work of the organisation, focusing on enhancing and increasing the involvement of key stakeholders. The LO&E will also act as faculty lead on inclusion, child protection/safeguarding policies and procedures, and will advocate for the organisation in respect of all music education and engagement programmes.To apply for this role, you will be a proactive, creative individual with significant experience of working in music education, talent development or the third sector. You will have knowledge and appreciation of diversity issues, approaches and good practice, and will have demonstrable managerial experience. You will have significant experience of devising, delivering and managing a varied programme of high quality educational and development activity with young people, adults and professional artists, and will have a good understanding of safeguarding.???????To apply please submit your CV only in the first instance, preferably in Microsoft Word (cover letters are not required at this stage). Suitable candidates will then be contacted and sent across the full job description.As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.Please note this role is hybrid, working 3 days a week in their Harrow-based office.

Senior Product Owner - Microsoft Dynamics CELocation: London (Hybrid - 1 day on-site per week)Day Rate: £500-£550 per dayContract: Outside IR35 | Initial 12-month contractStart Date: ASAP A London-based software company is leading a major customer technology transformation and is looking for a Senior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement) experience to drive the implementation of a brand-new CRM platform. This is a greenfield opportunity to lead a strategic workstream delivering Dynamics CE as part of a broader programme also involving Adobe CDP & Campaign, with the aim of revolutionising how customers interact across all touchpoints. Key Responsibilities: Lead the product strategy and roadmap for the Microsoft D365 CE platform. Own and manage the Dynamics CE backlog, defining priorities and signing off deliverables. Act as a senior voice within the Product Chapter, shaping product standards and direction. Work closely with business SMEs, implementation partners, and delivery teams. Ensure alignment between Dynamics CE, Adobe CDP, and Campaign capabilities. Oversee UAT, performance testing, and ensure solutions meet business and compliance needs. Essential Experience: Extensive experience as a Product Owner or Digital Product Manager on Microsoft Dynamics 365 CE implementations - this is essential. Strong understanding of Dynamics CE modules (Sales & Customer Service) and core features (case management, SLAs, lead/opportunity handling). Experience delivering technology change or greenfield programmes. Familiarity with the Power Platform (Power Automate, Power Apps, Power BI). Knowledge of Dataverse, CRM data migration, and system integrations (APIs, data flows). Agile delivery experience, with a track record of managing backlogs and defining user stories. Strong stakeholder engagement and cross-functional collaboration skills. Awareness of GDPR and data privacy requirements. You must have eligibility to work in the UK. This is a high-impact role in a complex transformation setting, giving you the chance to shape a future-facing CRM ecosystem from the ground up. Hybrid working - Central London (1 day per week on-site)£500-£550 per day | Outside IR35Start: ASAP