Training and Development Coordinator
Do you enjoy coordinating training and development activity that enables others to do their best work?Are you confident managing records, systems and compliance in a structured, fast-paced environment?Could you be our next Volunteer Training and Development Coordinator, playing a key role in the volunteer journey at the IET?Up to £28,655Permanent / Full TimeStevenage with Hybrid WorkingAt the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you’ll grow – professionally and personally – in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.What you’ll be doing As a Volunteer Training and Development Coordinator, you’ll play a key role in ensuring IET volunteers are fully supported, well-trained, and compliant throughout their journey with us. with a particular focus on those volunteers involved in Professional Registration and Fellowship. Your work will help ensure that volunteers have the right skills, knowledge and training in place to deliver high-quality outcomes and uphold the IET’s standards.This is a varied and fast-paced role where organisation, accuracy and collaboration are essential. You’ll coordinate training activity from end to end, covering everything from scheduling sessions and tracking attendance, through to maintaining records and ensuring all mandatory requirements are met before volunteers are activated in role. Working closely with colleagues across Volunteer Services, Operations, and our international offices, you’ll act as a central point of coordination, ensuring data is accurate, reporting is robust, and volunteers feel informed and supported.From maintaining CRM records to producing compliance reports and supporting revalidation activity, you’ll be at the heart of delivering a consistent, high-quality volunteer learning experience that enables the IET to meet its strategic and regulatory commitments.Please note, if taken forward, in-person interviews for this role will be held on Thursday 12th and Friday 13th February 2026 in our Futures Place venue.What we hope you can bring to the role We’re looking for someone with experience in a training and development, or learning, coordination or administrative role, who is confident managing detailed processes and working to deadlines in a regulated or structured environment. You’ll bring strong organisational skills, a keen eye for detail, and a proactive approach to keeping records accurate and training activity on track.Excellent communication and relationship-building skills are essential, as you’ll work closely with volunteers, colleagues, and stakeholders across the IET. You’ll be comfortable using CRM systems and digital tools to manage data, monitor progress and produce reports, and you’ll enjoy finding practical ways to improve how things are done.If you’re someone who takes pride in supporting others, enjoys coordinating activity behind the scenes, and is motivated by delivering a positive, compliant volunteer experience, we’d love to hear from you.We’d love to get to know youIs Imposter syndrome creeping in? Don’t worry – we’d rather hear from you this time than not hear from you at all! Read on for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.A little more about the roleIdentify and support training needs across volunteer roles, particularly within Professional Registration and FellowshipPlan, schedule and coordinate training sessions for new and existing volunteers, including tracking attendance and follow-upEnsure all mandatory training is completed prior to volunteer activationMaintain accurate and up-to-date volunteer records, including skills, training completion, availability and appointments, within CRM and RPS systemsCoordinate ongoing training and revalidation activity to ensure continued compliancePrepare and distribute training materials and learning resources, ensuring content is current and accessibleProduce reports, metrics, and compliance updates for internal teams, boards and committeesSupport volunteer onboarding and offboarding processes, ensuring smooth transitions and accurate record-keepingManage associated administrative processes, including expenses, travel and accommodation bookingsWork collaboratively with colleagues across Volunteer Services, Operations, and international offices to deliver a consistent volunteer experienceA little more about what we’re looking forExperience in a training and development, or learning, coordination or administrative roleStrong organisational and time management skills, with the ability to manage multiple tasks and deadlinesExcellent attention to detail and a commitment to accuracy and complianceConfident using CRM systems, databases and digital tools to manage records and reportingStrong written and verbal communication skills, with the ability to build positive relationshipsA proactive, solutions-focused mindset with an interest in continuous improvementA collaborative team player who can also work independently and take ownership of tasksWhat if you could be you? The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our ‘Work for the IET’ site.
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