Average Delivery Manager salary in Glasgow

About the role Do you want to work for a company that truly delivers? Planning your route to success? We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential. Role Responsibility Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards. Managing delivery costs and customer charges to achieve agreed targets. Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction. Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working. You will need Previous experience and knowledge of deliveries/ transport are essential in addition to: Management CPC Experience of managing a warehouse operation Engaging with customers and building and maintaining strong relationships Developing new ideas and challenging a team to improve the delivery service Identifying talent and encouraging development in a team Motivating a team to build a strong customer service culture Communicating openly and being able to influence key stakeholders Planning and organising effectively A “Hands on approach” is beneficial Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.50% off health checks at Tesco Pharmacy.Exclusive access to discounted RAC breakdown cover ratesAn exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.Life Assurance - You are covered for death in service life cover of up to three times annual payHealth and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward. *Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

Location: Portsmouth, St Mary Cray, Ashford, Aldershot, Horley, Epsom, Glasgow, Edinburgh Salary: £53,845 - £58,557 (dependant on experience with opportunity to grow beyond) Perks & Benefits: Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more Reference: REQ4195 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We are looking for a Learning Delivery Manager to join our growing Learning and Capability Team. You will be responsible for the smooth running and delivery of training and learning requirements across the business. Collaborating with other GDNs, you will also be focused on ensuring quality and assurances are maintained at a high level across all training material and delivery. I help to keep people safe and warm by… Managing a team of training officers to maximise efficiencies and company training outputs, while building development and succession opportunities within your teamManaging and supporting the daily running of internal training centres across the businessWorking with the T&D Management Team and key stakeholders to improve learning solutions and contribute to internal steering groups, providing key guidanceEnsuring internal and external trainers / vendors deliver consistent high quality solutionsDelivering programmes and qualifications in compliance with the requirements of Certification Bodies, including NVQ onsite inspectionsPromoting consistency through standardisation of delivery practises and ensuring compliance within our audit frameworksLiaising with teams across the business toward delivery of established direct and future needsEngage and support with all major projects related to T&D and champion modern learning strategies implementation What you’ll need Proven managerial experience and delivery, preferably in the gas industry but not essentialYou have successful experience running, mentoring and developing a delivery teamYou have a focus on excellence and user experienceYou have a keen eye for detail, planning and organisation with the ability to prioritise busy workloadsProven people management skills with experience growing and motivating a teamYou are proficient in IT software, particularly the use of the full Microsoft Office 365 suiteYou have previous experience of using a Learning Management System If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity We have an exciting opportunity for a Business Change Delivery Manager to support one of Diligenta's clients within the innovation space. You'll be delivering end-to-end project management on a variety of different in-house programmes including new ways of working and how AI can be used to improve productivity. You'll be: Developing the innovation roadmap for Operations ensuring alignment to Group, Client, Contractual and Operations strategic plans.Evaluating and assessing the costs and the potential impact of proposed solutions, considering technical limitations, risk and operational impactCreating an alternative agile way of working across the M&G accountBuilding collaborative relationships across the business, client and 3rd party areas in order to successfully deliver innovative initiativesEngaging and supporting with the delivery of the management framework including effective oversight and transparency of the entire operations innovation plan You should apply if you: Have a proven track record of delivering small to large projects / programmes of work Have project management experience within the innovation space Have change management experiencePRINCE2/APMP Have experience managing multiple cross-functional stakeholders, both internal and externalAre able to meet strict deadlinesPossess strong communication skillsCan manage and develop people effectivelyProficient in planning and organising The Perks 25 days holidays + 8 bank holidaysDiscretionary annual bonusCompany pension scheme membershipGain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development toolsAccess to our Confidential Helpline is available to be used by you and your familyDevelop your career through a wider global organisation of the TCS family