Average Delivery Manager salary in Birmingham

Service Delivery Planner Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time | Permanent | Office Based  Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We’re looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You’ll Be Doing Coordinating and scheduling engineer visits for planned and reactive maintenance.Acting as the first point of contact for customer queries and service requests.Maximising engineer utilisation and ensuring SLA compliance.Liaising with internal teams, subcontractors, and suppliers to deliver seamless service.Managing subcontractor bookings and raising orders in line with company procedures.Tracking job completion and ensuring accurate reporting across departments.Supporting national and key account customers with high-level service coordination.Generating KPI and business performance reports to support operational goals. What You’ll Be Accountable For Optimising engineering hours and reducing non-productive time.Meeting daily/weekly revenue targets.Ensuring detailed and accurate processing of service calls.Supporting five engineers within your designated business area. What We’re Looking For Strong communication skills with customers, engineers, and internal teams.Proven ability to resolve customer issues and manage competing priorities.Commercial awareness and a results-driven mindset.IT literate (Word, Excel, Outlook) and confident working with service databases.Calm, resilient, and flexible under pressure.Experience in a fast-paced service environment is essential. Why Join our client? Be part of a collaborative and supportive team.Make a real impact on service delivery and customer satisfaction.Opportunities for growth and development within a leading service organisation. Ready to take the next step in your career? Apply now or contact us to learn more about this exciting opportunity!

Head of Contract DeliveryLocation: Birmingham (On-site)Salary: £90,000 – £100,000 + Benefits  We are looking for a commercially driven, strategic leader to take ownership of a major, high-profile service contract during a period of rapid growth and transformation.  As Head of Contract Delivery, you will lead a multi-functional team across operations, health & safety, finance, and commercial development, with full accountability for performance, revenue growth, client relationships, and long-term strategic success.  This is a rare opportunity to step into a role that blends operational oversight with commercial thinking. You will be the key point of contact for senior client stakeholders, with the autonomy to shape strategy, unlock new revenue opportunities, and position your team as a best-in-class delivery partner.  Key Responsibilities Lead the strategic direction, commercial performance, and service delivery of a complex, multi-service contract.Develop strong relationships with senior client stakeholders, acting as a trusted advisor and strategic partner.Oversee day-to-day operations, ensuring compliance, safety, service standards, and operational efficiency.Drive revenue optimisation, cost control, and identification of new commercial opportunities.Deliver against KPIs and contractual obligations, using data and insight to improve performance.Lead and inspire a diverse operational team, promoting a high-performance, collaborative culture.Partner with internal teams across Finance, Marketing, Revenue, and H&S to align resources and deliver contract success.Represent the business in senior client meetings, performance reviews, and commercial negotiations.    What are we looking for: Proven experience managing large-scale contracts or multi-site operationsStrong commercial acumen and full P&L responsibilityExecutive-level client management experienceA track record of delivering contract growth, innovation, and service excellenceInspirational leadership skills and a collaborative mindset   If you’re ready to take on a high-impact role with real strategic influence, we would love to hear from you.  For more Information on the role, please contact Kirsty on or at . Should your application be unsuccessful, your CV will be stored on file for future vacancies.

Software Delivery Project Manager A Software Project Manager with strong software delivery & project management experience is required by a leading software company. This role offers lots of flexible working, with only 1 day in the office per week. You must have experience in software delivery and implementing software for different clients. Any experience with the Telco industry would be a bonus, but the main thing is a strong PM with a focus on software delivery to customers. This is a fantastic software project manager role who will cover mainly Software delivery (90%), with the odd IT infrastructure and business change project. A brand-new role, you will run projects from start to finish, working with teams based in both the UK and globally Experience required: At least 4+ years as a Project Manager in software delivery Have a portfolio of project software delivery experience in different project areas, working with a range of customers and be comfortable working in a software engineering teamA varied IT project management-related background, either is desirable showing experience working with technology and with customers at all levelsExperience in Organisational Change Management through running significant change initiativesExperience in Project Management through running complex projects with evidence of budget oversightProject Management Qualification- Such as a Professional project management certification is desirable, such as compatible with PRINCE2 or PMBOKAny Agile / Scrum experience would be a bonus With strong experience in delivery, the Software Project Manager will use their skills in managing multiple workstreams and software projects, ensuring a collaborative working approach in an effective project delivery team. Drive the planning and execution of the work for specific software projects assignedDeveloping and deploying a plan to achieve the deliverables, ensuring that progress is maintained in line with objectivesWork on Software implementation projects Work as part of the software engineering team to deliver projects both in the UK and globallyUtilising resources allocated to be accountable for the successful delivery of the project in terms of time, cost, and qualityResponsible for managing project scope, budget, issues, risks, dependencies, and changes My client is looking to pay up to £55,000 + Flexible working (1 day per week in the office). To apply, press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.