Average Customs Coordinator salary in Middlesex

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? Join our team as a Customer Care Co-ordinator and play a pivotal role in enhancing the customer experience! About the Role: As the Customer Care Co-ordinator, you will be the key connection between our valued customers, our teams, and external partners. You'll support our Head of Customer Care, working proactively to ensure every customer issue is resolved efficiently and professionally. Your ability to communicate effectively and handle complex inquiries will make a real difference in the lives of our customers, ensuring their satisfaction and loyalty. What You'll Do: Deliver Outstanding Service: Address customer inquiries across calls, emails, and social media with professionalism and care, using our iCARE system to log and monitor each case.Coordinate Efforts Across Teams: Partner with our Site Management teams, Customer Care Operatives, and external sub-contractors to ensure smooth completion of remedial works.Drive Efficient Operations: Maintain continuous telephone coverage, manage inspection arrangements, and oversee warranty resolutions, all while ensuring high standards are met.Liaise Across Departments: Work with other departments, including Commercial and Buying, to ensure timely resolution of defects and material needs.Support Administration Excellence: From satisfaction calls to weekly report updates, your administrative support will ensure the department runs smoothly.Promote Our Core Values: Actively embody and promote our company values in everything you do. What We're Looking For: Customer-Centric Mindset: Previous experience in customer service with a proactive approach to problem-solving.Communication Expert: Exceptional written and verbal communication skills to handle a variety of customer needs professionally.Organizational Skills: Strong time management and multitasking abilities to coordinate priorities effectively.Tech-Savvy: Proficiency in MS Office with advanced keyboard skills, plus experience using IT systems for case management.Team Player: A supportive, collaborative approach, ready to work alongside colleagues to deliver the best results.Resilience and Tenacity: Assertive and able to remain calm under pressure, handling challenging demands with a positive outlook. If you have the relevant skills and personal attributes required for this role and are currently looking for the opportunity to expand your skills and experience in the property industry, then please do not hesitate to contact me. We work as one The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

Customer Support Coordinator - Surbiton, Surrey £23,000 - £25,000 plus benefits We are recruiting for a Customer Support Coordinator to join our client an impressive global brand and in this role the Customer Support Coordinator will deliver a full administrative support service to the field teams and customers within their Healthcare Business Unit. Responsibilities Deliver excellent customer enquiry handling, through proactive communicationEnsure all administrative processes and procedures are documented and regularly maintainedOperate business processes including, but not limited to; SAP, CRM, Databases, Reporting.Facilitate inbound and outbound logisticsEscalate issues arising from processes failure, customer complaints, field team feedback and logistics.Provide customers with first line communications, and support for all enquiries.Provide field staff with first line communications, status, support, and escalation for all enquiries.Review, propose and participate in maintenance to improve business process and efficienciesInvestigate issues and impacts of aged debts associated with payment delays and large value ordersMaintain a strong understanding of the company’s party product ranges to be able to effectively diagnose issues.Manage local marketing events and team meetings and co-ordinating booking stands, hotels and logistics.Manage marketing merchandise, coordinating stock inventory, and sourcing new merchandise. The ideal candidate will have obtained a STEMrelated degree, minimum 2:1 classification from a top 40 university and have strong analytical and problem-solving skills. What’s On Offer 27 days holiday per year, rising to 32 with years of serviceContributory Pension schemeLife assurancePrivate medical carePrivate dental insuranceEmployee assistance programmeGreen travel allowance of £840 per annumDiscount on company products Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law. We can only consider applications from candidates who are eligible to work in the UK.

Sales and Customer Cooridnator  Uxbridge  28-30k plus BONUS!!!  We are looking for a technically brained customer focused individual to join a business based in Uxbridge. Somebody with a flair or experience in the engineering industry would be fantastic!  The role is very varied and will encompass elements of sales, order processing, stock management, logistics and customer service. Are you somebody who finds building relationships with clients and customers easy? Do you enjoy providing a first class service?  This could be the ideal role for you!  We would love to find somebody who enjoys working on systems and is very IT savvy including SAP, excel, CRM or any others.  Duties for sales and customer cooridnator include:  Processing orders Managing orders through to delivery Updating systems and reporting Stock management Managing customer quotes  Benefits for sales and customer coordinator includes:  Bonus up to £4'500 per annum Parking 25 days holiday plus BH Progression and development