Average Customs Clerk salary in Ipswich

We are working on an exciting opportunity to join a leading logistics provider who are currently looking for an Export Clerk to join their growing team in Felixstowe.This is a fantastic opportunity for an individual with Exports experience who is looking to further their experience in the industry. Key Duties:Liaison with customers/ overseas agents/partners, inter-company offices & related parties. Responsible for collection of all monies due in liaison with the Accounts department. Quality Management - Strive to maintain quality within the organisation and alert the Operations Supervisor or Managing Director of any issues or risksDevelop a professional working relationship with other offices, customers and suppliers.Preparation/Presentation of Import Customs Entries Bills of Lading/Emanifest/ISF, AMS, CDS entries and any other related documentation. Prepare spreadsheets and Invoices. Skills & Experience Required:Conversant with all aspects of Ocean/Sea Export.Strong technical and operational background. Freight Forwarding or shipping related qualifications desirable.Minimum 2 years’ experience in the shipping/logistics sector is essential. Computer literate.Good Geographical knowledge. Knowledge of handling Letters of Credit/ IPR and other Freight related documents in relation to exporting cargo. Excellent verbal and written communication skills - essential.

We are delighted to be working with a highly respected organisation in Ipswich who are looking to appoint an Invoicing Clerk to join their growing team. This is a fantastic opportunity for a detail-oriented and proactive individual who thrives in a fast-paced environment and enjoys taking ownership of their work.This position plays a key role in supporting operational efficiency and ensuring a smooth invoicing process across the business. The successful candidate will be responsible for ensuring all service jobs are processed accurately, purchase orders are chased promptly, and invoices are issued within 24 hours of job completion. Key ResponsibilitiesProduce and complete job cards on the same day jobs are carried out.Review engineer notes and photos, ensuring all relevant details are recorded accurately.Request and chase customer purchase orders to avoid invoicing delays.Generate accurate invoices within 24 hours of job completion.Work closely with engineers, controllers, and managers to ensure all information is correct and up to date.Resolve any invoice queries quickly and professionally.Maintain trackers, invoicing logs, and outstanding item lists.Support continuous improvement initiatives within the invoicing and administration process.Key Skills & ExperienceEssential:Exceptional attention to detail and high levels of accuracy.Excellent organisational and time-management skills.Strong communication skills, both written and verbal.Ability to work efficiently in a busy, fast-paced environment.Proficient in IT systems and comfortable handling administrative tasks.Desirable:Previous experience within invoicing, finance administration, or service administration.Experience using Simpro, Odoo, or similar job management systems.Understanding of service-based business processes.Personality & ValuesCustomer-focused and commercially aware.Proactive and takes ownership of their work.Positive attitude and strong work ethic.A supportive team player who thrives in a collaborative environment.This is an excellent opportunity to join a forward-thinking company that values accuracy, professionalism, and teamwork. You’ll play a pivotal role in ensuring fast cash flow, excellent customer service, and smooth operational performance - contributing directly to the business’s ongoing success and reputation in the market.

Senior Ocean Import Clerk RequiredPlease note, this position is a new branch and will be just 1 employee to being with but they will have the chance to develop into management as the branch grows.Ideal candidate will have previous Import Ocean knowledge with Air/Road an advantageHours of work: 09:00-17.30 hrs Monday to Friday Previous experience in using CDS Salary c£35K - £45KOverall Purpose of the JobTo ensure all work is undertaken and actioned correctly in accordance with company procedures and policies. Ensuring that our customers and overseas agents receive a good level of service.Main Tasks and ResponsibilitiesArrange collection of any overseas shipments from any country (not sanctioned countries) either directly through a designated haulier or by approved overseas agent.Ensuring all correct documentation is in place.Request clearance instructions for any shipment requiring an import clearance to be done or an appointed approved agent. Clearance instructions to be obtained in line with CDS requirements.Issue import entries correctly using CDS/Sequoia. Road and ocean imports, GVMS and inventory linked. Ensure all shipments are cleared correctly and in a timely manner. Once cleared, arrange release or delivery of shipments ASAP. Ensure invoicing requirements are met, issued correctly and in a timely manner.Advise and assist customers regarding CDS, PVA and customs procedures. Ensure to work compliantly with aeo and compliance procedures.Ensure that all relevant emails, documents and information are uploaded / added into Boxtop. This includes copies of all import documentation and relevant emails in case of future audits.SOP information to be generated and uploaded onto the shared drive and highlighted to the branch.Ensure in house training is up to date. Qualities· Effective communication skills written and verbal· Good knowledge of the Industry· Honest and dependable· Good time manager skills· Initiative-taking· Team player· The ability to look outside the boxIf you do not hear back in 7 days, your application has been unsuccessful