Average Customer Service salary in Bristol

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers. Benefits and Package for a Customer Service Advisor: Salary: £27,000 per annumHours: Monday - Friday, 8am - 5:30pmContract Type: PermanentLocation: Nailsea25 days' holiday rising to 28 with length of serviceUp to 20% combined pension contributionOpportunity to buy or sell holidayPay increases yearly, rewarding your first three years of servicePerformance-related bonus of up to 10%Optimise Health Plan, supporting you with your healthcare costs£1000 'Refer a friend/family' schemeLife assurance of up to eight times your salarySustainable benefits, including electric vehicle and cycle2work schemesA range of family-friendly policies, including enhanced maternity and paternity leavePaid community dayCashback and discounts from over 3,000 retailers Key Responsibilities of a Customer Service Advisor: Answering inbound calls and responding to email queries from customers who are also other businessesInteracting with regional water companies and be multiskilled in a variety of other daily tasksDelivering first-class and memorable customer serviceBuilding rapport via all forms of communicationConfidently making and implementing decisions when necessary Key Skills and Experience of a Customer Service Advisor: You should have a positive "can do" attitude and be enthusiastic to learn new skillsYou should want to exceed both your own and the customers' expectationsExcellent communication skills, both written and verbal is requiredYou will be required to have a willingness to adapt and respond to changeBeing able to work to department targets, demonstrate resilience and reliability is also required If you are interested in this Customer Service Advisor position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

The Customer Service Coordinator will be responsible for providing exceptional support to clients and ensuring smooth operations within the secretarial and business support department. This temporary role is ideal for someone with a keen eye for detail and a commitment to delivering high-quality service in the business services industry. Client Details The company is a reputable organisation within the business services industry, known for its focus on operational efficiency and client satisfaction. As a small-sized entity, they provide a supportive and professional working environment. Description Act as the first point of contact for client queries, providing timely and accurate responses.Coordinate administrative tasks to support the secretarial and business support department.Maintain and update client records with utmost accuracy.Ensure compliance with company policies and procedures during all interactions.Collaborate with team members to improve service delivery and operational efficiency.. Profile A successful Customer Service Coordinator should have: Previous experience in a customer service or administrative role, preferably within business services.Strong organisational and multitasking skills to manage competing priorities.Excellent communication skills, both written and verbal.Proficiency in using office software and tools for efficient task management.A proactive approach to problem-solving and the ability to work independently. Job Offer Competitive hourly rate between £13.00 and £14.00.Opportunity to gain valuable experience in the business services industry.Temporary position with potential to develop your skills further.Supportive and professional working environment in a small-sized organisation. This is an excellent opportunity for a Customer Service Coordinator to make a meaningful contribution. If you are looking for a temporary role in the secretarial and business support sector, we encourage you to apply today.

Customer Service Agent Red Recruitment is recruiting a Customer Service Agent for our client based in Bristol who specialise in Mobility solutions. This is in their brand new office that has recently opened. This role is perfect for someone with an excellent telephone manner when answering inbound calls or making outbound calls to build rapport with customers. The role will be office-based, Monday - Friday 9am - 5pm Benefits and Package for Customer Service Agent: Salary: £25,750 with annual performance related bonus paid monthlyHours: Monday - Friday, 9am - 5pmContract: PermanentLocation: Bristol Company events28 Days HolidayProgression Opportunities Company pensionCycle to work schemeDiscounted or free foodEmployee discountEmployee mentoring programmeEnhanced maternity leaveFree or subsidised travelPrivate medical insurance Key Responsibilities of Customer Service Agent Dealing with inbound and outbound calls to customers following a sale.Building rapport with customersUnderstanding the post sales processes and questions customers have after purchasing a productTaking payments over the phoneExplaining the company and product benefits Key Skills and Experience of Customer Service Agent: Have an excellent telephone mannerAre able to build rapport with customers along with being patientAre reliable, trustworthy and motivatedContact Centre experienceHave a positive attitude If you have the relevant skills and experience as a Customer Service Agent and are interested in the position, please apply now! Red Recruitment (Agency)