Average Customer Service salary in the UK

Job Title: Customer Service Representative Location: Leeds Salary: £20,000 - £25,000 per annum Job Type: Full-time, Permanent Closing Date: Are you a recent graduate or have customer service experience and looking to join a vibrant and supportive team? We are seeking enthusiastic Customer Service Representatives to join our dynamic teams! This is an excellent opportunity for recent graduates or individuals with previous customer service experience who are passionate about delivering exceptional customer care and want to grow their career. Key Responsibilities: Handle inbound and outbound customer calls, emails, and live chat inquiries Provide accurate information, solutions, and advice to customers Resolve customer complaints in a professional and timely manner Keep records of customer interactions and follow up on customer issues Work closely with other departments to ensure customer satisfaction Assist in creating a positive customer experience and building lasting relationships Experience, Skills set and/or qualifications required: Recent graduates or individuals with previous customer service experience Strong problem-solving abilities and attention to detail Excellent communication skills, both verbal and written Ability to multitask and stay calm under pressure A customer-centric approach with a passion for helping people Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team What We Offer: Competitive salary of £20,000 - £25,000, depending on experience Comprehensive training and development Opportunities for career progression within the company Friendly and inclusive workplace culture How to Apply: Ready to take the next step in your career? If you’re a proactive and positive individual looking to deliver outstanding customer service, we want to hear from you! Please submit your CV today. We are committed to fostering a diverse and inclusive work environment and encourage applications from all qualified candidates. Join us and make a difference by delivering excellent customer service every day! Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)

We are delighted to be supporting an innovative Ed-Tech company in their search for a technical customer success analyst. This is a fast-paced and varied position where you will be providing first line support to their partners in schools, responding to all enquiries, problem solving and listening to customers to find the best solution. The ideal candidate will be passionate for delivering first class customer service, who is inquisitive and enjoys investigating problems. The responsibilities of the Customer Success Analyst: Answering and resolving customer queries, via the phone, webchat and emails.Working collaboratively with your team members to identify problems and coming up with solutions together.Making sure the database and customer records are kept up to date.Collating customer feedback and sharing key trends.Contributing to daily and weekly meetings with suggestions.Managing and organising projects from start to finish. The ideal person will have: Has worked in a customer service role and a fast-paced environment.A strong investigator and problem solver.Building solid relationships with school partners.Effective written and verbal communication.The ability to hare ideas and work collaboratively in a team environment.Understanding of the national educational landscape is desirable but not essential.Confident in answering any phone calls and emails.Experience using a CRM or MIS system and ability to pick up new systems quickly.Strong attention to detail and organisation skills. The company offers: Career progression opportunitiesHybrid working32 days annual leave plus bank holidaysEmployee health and wellbeing programFantastic team cultureDog friendly offices If you enjoy problem solving, have a technical mindset and excellent communication skills this could be the ideal opportunity for you. Get in touch today for further information. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)

Customer Service / Planner £24,000 - £25,000K South Manchester Well established Business Excellent opportunity to join this well-established business who are seeking a Customer Service Planner to join their busy team. You will work as part of a close knit team to support the field- based engineers. As a Customer Service / Planner duties will include: Effective and efficient planning of Field based EngineersScheduling work for field-based engineers.Ensuring engineer diaries are efficiently plannedArranging site access for engineers to ensure agreed response times are met.Maintaining service management system with correct, concise information.Day to day liaison with engineers reporting on scheduled progress.Deal with client and internal calls/emails and resolve queries efficiently.Reporting all customer complaints and product/process non-conformities. As a Customer Service Planner you will have the following key skills: Good knowledge and experience with Microsoft Word & ExcelExcellent communication skills and phone mannerAbility to work as part of a busy teamSelf-motivatedGood attention to detail Customer Service / Planner | South Manchester | £24,000 - £25,000 Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website