Average Customer Planner salary in the UK

Job Title: Load PlannerLocation: Wimblington, MarchSalary: CompetitiveJob type: Full time, PermanentAbout us:Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.Please note that candidates must be a commutable distance from Wimblington to be considered for this role.The Role:As a Transport Planner you will be responsible for completing and overseeing the day-to-day planning function of the transport operation. A highly motivated and driven individual, you will be experienced at working in a quick and fast-paced environment and be able to deal with day-to-day challenges in providing an effective transport plan.Must Have skills / experience:Minimum of 1 years' experience of working within a transport or planning officeExcellent Telephone mannerThe ability to work under pressure and meet deadlinesGood UK Geographical KnowledgeHighly organised and adaptable to fast paced changing situationsHighly competent with PC literate - Sound working knowledge of Microsoft Word, Excel & PowerPoint and Transport IT/ web based systemsThe ability to work flexibly within a team and make changes to plans at short noticeStrong problem solving skillsCustomer focused at all times ensuring top quality service levelsProfessional in appearance and mannerKey Accountabilities:Ensure that all loads are planned to meet customer requirements by:Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedulesRelay work orders, messages, and information to or from Warehouse and Transport teamsPlan the schedule to update the Warehouse, dispatch teams to ensure produce is moved appropriate locations according to customer requests, specifications, or needs.Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipmentRecord and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch informationPromptly answering telephone in a professional manner and dealing with field and customer enquiriesLiaise with Warehousing and Traffic teams to understand any unplanned issues and offer resolutions in planning to the management of loadsMaximise Load Fill for all outbound deliveriesMaximise Synergies between the Warehouse and Knowles groupsDetermine types or amounts of loads and vehicles required to build work ordersRE-booking of failuresConsolidate other customers work with movements external to WimblingtonWhat We Offer / Benefits:Free uniform & PPE provided.Auto enrolment into pension.Statutory holiday entitlement.Salary - depending on experience and discussed at interview.Please click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Distribution Planner, Logistics Supervisor, Fleet Coordinator, Transport Supervisor, Logistics coordinator, Transport Planner, Transport Coordinator, Distribution Coordinator, Transport Operations Coordinator, Supply Chain Coordinator may also be considered for this role.

Repairs Planner / Scheduler - Social Housing Repairs & MaintenanceFull-Time, temporary (3 months with the potential to extend)Based in Kingston-upon-Thames£17.05 - £18.48 per hour (umbrella), 40 hour weekAre you an experienced Planner and Customer Service Provider? If so, we may be able to help you!Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames.For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.Planner / Scheduler Responsibilities:Managing calls on systemManaging operatives diariesGeneral administrationPlanning repairs and maintenance requests to the relevant operativeEnsure trade skill sets and location parameters are working effectivelyLiaising with operatives, tenants and the ClientDocument Control - Ensure worksheets are received and checkedWork towards individual and client KPI'sDeal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance worksTracking and monitoring to completionLiaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedulesOrganisation of external supply companiesEnsuring all trades are readied and present on-site and works completed in-line with committed client completion datesBe able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.If you are interested please apply online now or call Lucy on !

My client based in Staffordshire, due to continued growth, we are seeking an experienced Senior Planner to play a critical role in driving production planning, inventory management and customer service performance across a busy manufacturing operation.Client DetailsMy client is one of the world's leading manufacturers in their industry, operating over 20 manufacturing facilities across Europe and North America and employing over 4,000 people globally. The business continues to invest in growth, innovation and operational excellence. This is an excellent opportunity for a planning professional looking to step into a high-impact role where they can lead planning activities, influence operational performance and help deliver outstanding service to customers.DescriptionCreate and manage production plans to meet customer demand and service targets.Lead and develop the planning team, driving performance and sharing best practice.Monitor and improve OTIF (On Time In Full) performance and schedule adherence.Manage inventory levels for raw materials, WIP and finished goods.Review capacity constraints and escalate risks to ensure continuity of supply.Work closely with Operations to optimise manufacturing schedules and resource planning.Coordinate with suppliers to secure raw materials and manage supply risks.Support new product introductions, trials and product launches.Analyse planning and operational KPIs and present findings to senior management.Build strong relationships with Customer Service, Commercial, Logistics and Supply Chain teams.Drive continuous improvement across planning processes, inventory management and manufacturing efficiency.Monday - Friday08:30 - 17:00ProfileWe're looking for an experienced planning professional with a strong understanding of manufacturing, supply chain and inventory management.You will ideally have:Minimum 5 years' experience in a planning role within manufacturing, logistics or supply chain.Previous leadership, supervisory or team management experience is keyStrong understanding of MRP processes, forecasting, production scheduling and inventory management.Experience using ERP systems, ideally IFS.Strong analytical skills and advanced Excel capability.Excellent organisational and prioritisation skills.Commercial awareness and a customer-focused mindset.Strong communication and stakeholder management skills.Job OfferUp to £50,000/annumPermanent position offering job stabilityProgression & DevelopmentIf you're interested in this role, apply now.People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.