Average Customer Planner salary in the UK

Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of £1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Atherstone, we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Aldi, Shell, Costa & Cafe Nero. What you'll be doing Shift: TUES-SAT 9-5 Utilise available planning systems to convert sales forecasts into achievable production and material plans and schedules that optimally balance customer service and operational cost efficiencyManage risks within the plan and amend orders where possible/practical to achieve customer service and stock targetsShare forecasts with suppliers and work with them to resolve issues with materials availabilityMeasure, minimise and publish expected obsolete/over stocks (finished product and/or raw materials)Champion ongoing communication with the operations teams to ensure accurate exchange of informationPropose and implement continuous improvements in own areaMaintain a state of perpetual audit-readiness for all audits (GMP, H&S, Technical, Customer, Accreditation Bodies etc.) to ensure working practices are compliant at all timesTranslate production plans into material requirements and convert them into supplier purchase orders What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Time served understanding of planning processFMCG Knowledge/have experience of working in a fast-paced seasonal environmentWorked with multiple range of SKUS; both short and long lead timeAttention to detailAnalytical thinkingComputer Literacy including experience of ERP system If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefitsHolidaysPension up to 8% matchedLife insurance up to 4x salaryCompany share save schemeGreencore QualificationsExclusive Greencore employee discount platformAccess to a full Wellbeing Centre platformEnhanced parenthood benefits Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Customer Service Planner - Social Housing Repairs & MaintenanceBased in Welwyn Garden CityFull-Time, Temporary role (around 16 Weeks)£14.20 - £15.20 per hour Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to develop your career? If so, we can help you! We are working with a leading Contractor to recruit a proactive Customer Service Planner based in Welwyn Garden City. You will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. You will be working as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents. Key responsibilities include: Respond to all customer calls/email enquiries and adhere to targets and objectives setTake customer repair orders, obtaining full repair information and complying with data protection checks where required, accurately diagnosing repairs and making appropriate and relevant appointments in accordance with policy, practice and KPI targets.Plan & dispatch works to delivery staff, ensuring they have the correct skill-set to ensure a first-time fix.Monitor progress on jobs, communicating with customers/stakeholders where required.Accurate record keepingLiaise with other departments where necessary to ensure positive expected outcomes are obtainedUndertake other administrative tasks as directed by the Team Leader/ Manager The successful candidate MUST have IT skills, customer service skills and the ability to work well under pressure. You must also have experience in working in a call centre environment. You will be working for a modern, forward thinking business that believe the strengths, skills and personalities of their people are the key to the company's success. If you're interested, please call Paul on or apply online now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

Customer Service Planner - Social Housing Repairs & MaintenanceBased in Welwyn Garden CityFull-Time, Temporary role (around 16 Weeks)£14.20 - £15.20 per hour Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to develop your career? If so, we can help you! We are working with a leading Contractor to recruit a proactive Customer Service Planner based in Welwyn Garden City. You will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. You will be working as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents. Key responsibilities include: Respond to all customer calls/email enquiries and adhere to targets and objectives setTake customer repair orders, obtaining full repair information and complying with data protection checks where required, accurately diagnosing repairs and making appropriate and relevant appointments in accordance with policy, practice and KPI targets.Plan & dispatch works to delivery staff, ensuring they have the correct skill-set to ensure a first-time fix.Monitor progress on jobs, communicating with customers/stakeholders where required.Accurate record keepingLiaise with other departments where necessary to ensure positive expected outcomes are obtainedUndertake other administrative tasks as directed by the Team Leader/ Manager The successful candidate MUST have IT skills, customer service skills and the ability to work well under pressure. You must also have experience in working in a call centre environment. You will be working for a modern, forward thinking business that believe the strengths, skills and personalities of their people are the key to the company's success. If you're interested, please call Paul on or apply online now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.