Average Customer Manager salary in London

The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.  The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.  To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.More about the roleWith over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.What we look forStrong interpersonal skills to build rapport with customers - customer service experience is idealAbility to communicate and listen effectivelyA genuine passion for beauty and the retail industryOpen availability for evening, weekend, and holiday shifts.Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose

Customer Success Manager West London (Hybrid – 3 days in office)£40,000 - £50,000 base (DOE) + 10% Bonus + BenefitsAre you a driven B2B relationship builder ready to join one of the most respected names in consumer insights and data? This is your opportunity to join a fast-growing, innovative company partnering with global leaders across FMCG, Retail, Pharma, Healthcare and the Public Sector.Why This Role?A fantastic opportunity to progress your career in Customer Success with a market-leading Data & Software providerHybrid working – 3 days in a vibrant London office, 2 days remoteExcellent benefits package, including: 25 days holiday + bank holidays Private healthcare, life assurance & personal accident cover Company pension Free on-site gym membership Employee perks platform Regular team socialsGenuine career progression within a high-growth business with ambitious global expansion plansAbout the CompanyOur client is a recognised leader in consumer intelligence and insights, trusted by blue-chip organisations to deliver data that drives strategy, innovation and growth. Their unique datasets and analytical tools help global brands identify trends and stay ahead in competitive markets.Following a period of consistent profitability and strong market performance, they are now expanding their Customer Success team and hiring a talented Customer Success Manager.The RoleThis is an exciting opportunity to join at a pivotal time of growth. As Customer Success Manager, you’ll play a key role in strengthening client relationships and supporting the ongoing development of their proposition.You’ll work closely with major Public Sector clients in the UK — from onboarding and research support through to quarterly business reviews.Your focus will be on nurturing long-term partnerships, delivering strategic recommendations, and ensuring clients gain maximum value from the company’s solutions. You’ll also have the opportunity to contribute ideas that shape future propositions and influence how the team engages with clients.What We’re Looking ForYou’ll bring:A minimum of 2 years experience in Customer Success, Account Management, or another client-facing commercial roleStrong communication, presentation, and relationship management skillsExcellent organisation and time management abilitiesA proactive, client-focused mindset with a genuine passion for helping customers succeedReady to Apply?We’d love to hear from you!ABR Associates Ltd is acting as an Employment Agency for this position. We specialise in permanent recruitment across Media, Digital, Tech / SaaS, Market Research, Events & Business Intelligence.Only shortlisted candidates will be contacted. If you haven’t heard from us within two weeks, please assume your application was not successful on this occasion.

An opportunity to join an leading organisation who have an opening for an experienced Customer Service Administrator. The Customer Service Administrator role will be part of an team acting as a central point of contact between customers and third parties managing customer orders whilst maintaining day to day administrative support. A great opportunity to grow and development within this successful and established company.£33,000 to £35,000HybridBenefits including company bonus, company pension, healthcare and parking Customer Service Administrator Responsibilities:Providing daily support to customers, managing queries relating to orders, and deliveriesBuilding working relationships between customers via email and telephone Working closely with third parties monitoring orders through to dispatch and delivery, supporting with delays and issuesLiaising with on-site warehouse and suppliers regards to availability Coordinating with internal team and keeping customers informed of changes to availability and timescaleCreating and maintaining customer accounts for invoice processing; checking charges and discrepancies Managing customer data Customer Service Administrator skills:Customer Service experience is essential Strong organisational skills and ability to multitaskMicrosoft Office Excel is essential Apply today!