Average Customer Manager salary in London

About the opportunity: We are the internal recruitment partner for our client, a market-leading web-based business intelligence & data tool for investors in the renewable energy / clean power market. An exciting NEW opportunity has arisen for a highly proactive and dynamic Customer Success Manager to take ownership of the management and ongoing support of their existing customers to maximize their usage and engagement with the platform. The Customer Success Manager will be at the forefront of maintaining and enhancing relationships with existing subscribers, providing training and guidance, promptly actioning customer requests, and advising on platform advancements. Your knack for identifying opportunities to expand their user base will be invaluable to their exponential growth. You will also play a crucial role in client retention, notifying customers of their upcoming renewals and efficiently managing the subscription renewal process. This truly is a unique opportunity join a thriving industry and become a valued member of team where you will see your efforts re?ected directly in the success of the business. Who we are looking for: The successful candidate will be able to demonstrate the following: Proven experience within a Customer Success Management / Account Management role. Relevant industry experience, ideally within the energy sector. Working experience within a subscriptions-based model, managing a high value subscriptions book.A good understanding or knowledge of the US market would be beneficial. IT literate with proficiency across Microsoft packages. Ability to forge strong business relationships with key stakeholders. Highly proactive and self-motivated with a can-do attitude and a keen willingness to learn. Must live within a commutable distance to London. In return we are offering: A competitive salary dependent on skills, knowledge, and experience plus competitive commission scheme.A hybrid working arrangement, with travel to London office.Pension contributions. Appropriate training provided. Interested? Then APPLY now for immediate consideration. All our vacancies are handled by our internal recruitment team at Vero HR, therefore any unsolicited CV's and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email

The Company: Fast-growth PE-backed SaaS businesses with a globally recognised compliance platformOver 1000 customer across EMEA, USA & APACBig growth plans over the coming years!A well-known client to ABR having worked with the business for years, growing their commercial team! The Opportunity: Reporting to the Customer Success Lead, you’ll manage a book of circa 120 accounts. Adopting a mixed-touch Customer Success approach. You will be the main point of contact for customers post-sale, helping them maximize the value of our platform and achieve their key objectives. You’ll be keen to engage, jump on calls, video chats etc with your core focus to drive adoption, usage and retention. You’ll have a secondary eye on how to grow commercial account value, but all in all, driving successful customer outcomes! High-level on you: Previous experience in a Customer Success or Account Management role.Experience of monthly/ yearly account growth. Commercially aware.A background of working within a scale-up SaaS organisation.Data savvy with the ability to story tell with facts.Intelligent self-starter with a background of working within Service Management software. The Package: £38,000 base salary plus commission (15%)Fully remote working available with multiple offices across the South25 days holiday + bank holidaysIncreased pension contributionsPersonal development budget ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!

Role Manage named customer accounts and support sales.Handle customer enquiries via phone and email.Coordinate quotations and order processing.Manage returns, credits, and sample requests.Work closely with internal teams and stakeholders.Provide backup support and adapt to changing needs. Profile The ideal candidate will be customer-focused, adaptable, and a strong problem solver, ready to manage accounts and support sales from day one. Flexibility and effective collaboration are key. Immediate availability is preferred. This role offers hybrid working options. Company Our client is a growing retail company seeking a proactive Customer Service Specialist to join them on an immediate 6-month contract. This role offers the chance to manage customer accounts and deliver excellent service in a fast-paced environment. Rate This Customer Service role offers a competitive hourly rate of £17-£19 PAYE (plus holiday pay), depending on experience. Please note: applicants must be based in the UK and willing to work 5 days a week in the office in in central London. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.