Average Customer Executive salary in Stirling

Customer Service ExecutiveSalary: £25,000 plus commission and benefitsType of work: PermanentLocation: GlasgowApply nowAbout the roleWe're currently looking for a Customer Service Executive to create an outstanding customer experience at our Hamilton Road Click & Collect branch and help customers get excited about our products.We offer:£25,000 + performance-related bonus of up to £7,800 per annum33 days' annual leaveFlexible working hoursGenerous employee discountsPrivate health care and sick pay coverMaternity and paternity packagesHoursYou'll work a five-day week on a set rota that includes weekends (39.5 hours per week)About the rolePassionate about cars? Great. Passionate about customer service? Even better.As an Arnold Clark Click & Collect Product Genius, you'll play a key part in the Click & Collect process, introducing customers to the car they've chosen online for the very first time. You'll also help the customer through the process of selling their car to Arnold Clark. You'll be committed to learning about our products and be able to deliver an outstanding level of service when customers come to collect or sell their car.This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and you'll be rewarded with plenty of opportunities to increase your earnings and develop your career.Essential SkillsFull of energy and enthusiasm, with great people skillsGood attention to detail when handling documentationA confident communicator who understands that a positive attitude gets great resultsWilling to learn and work with our branch network to ensure our customers have a great experienceThe ability to go the extra mile! From contacting our customers soon after they buy to arranging their handover, you'll be responsible for making sure they have a memorable Click & Collect experience for all the right reasonsA full UK driving licenceHappy working on your own initiative, to problem solve and maximise handovers and purchasesAbility to take ownership of situations all the way through to resolutionDay-to-day dutiesCompleting the handover and purchase of cars for our Click & Collect servicePreparing handovers for the day aheadArranging all documentation prior to handover to make sure the process goes smoothly for customersEncouraging customers to share their experiences on social mediaHelping the customer familiarise themselves with their new vehicleHelping customers sell their car through our Sell Your Car serviceLearning about different vehicles and manufacturersProviding relevant information and being there for our customers when assistance is requiredYou'll get plenty of training and coaching, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player and show us you've got the drive to make this a career, not just a job.Our CultureArnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.To find out more about Life at Arnold Clark, visit our website.Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.BenefitsEvery Arnold Clark employee is entitled to a wide range of benefits, including:Discount on new and used vehiclesContributory pension schemePrivate medical insuranceLife assuranceHelp & SupportCareersSell my carBook a ServiceUsed CarsParts & AccessoriesBack to topRated Excellent with 185,184 reviewsRead real reviews from verified customers. Learn more.Latest news and offersGet more out of your appLearn moreEurope's largest independent car retailer70 years' experience in the industryDealer Group of the Year 2023

Customer Service ExecutiveSalary: £24,500 plus benefitsType of work: PermanentLocation: StirlingApply nowAbout the roleWe're currently looking for Customer Service Executives to create an outstanding customer experience in our Mazda branch in Stirling and help customers get excited about our products.Why choose us?33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity packagesOpportunities for training and progressionHoursYou'll work a five-day week on a set rota that includes weekends (38 hours per week).About the roleAt Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the full support of the management team in branch.This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player, who is looking for clear career progression into car sales.Day-to-day dutiesPreparing the showroom and cars for the day aheadAssist with showroom presentation and advertisingSupporting the Sales department and delivering excellent customer experienceOrganising and accompanying customers on test drivesSwotting up on our vehicles and manufacturersLearning about our products so you can help our customers find the perfect fitEnhancing the customer journey from enquiry to deliveryEssential skillsYou'll be a confident communicator who understands that a positive attitude gets great resultsWillingness to go the extra mileA full UK driving licenceAs happy working on your own initiative as you are in a teamOne of our company values is progression, so it's vital you are eager to progress within this role to car salesOur CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.To find out more about Life at Arnold Clark, visit our website.Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.BenefitsEvery Arnold Clark employee is entitled to a wide range of benefits, including:Discount on new and used vehiclesContributory pension schemePrivate medical insuranceLife assuranceHelp & SupportCareersSell my carBook a ServiceUsed CarsParts & AccessoriesBack to topRated Excellent with 183,861 reviewsRead real reviews from verified customers. Learn more.Latest news and offersGet more out of your appLearn moreEurope's largest independent car retailer70 years' experience in the industryDealer Group of the Year 2023

Customer Service ExecutiveSalary: £25,000 plus benefitsType of work: PermanentLocation: BishopbriggsApply nowAbout the roleWe're currently looking for Customer Service Executives to create an outstanding customer experience in our Renault branch in Bishopbriggs and help customers get excited about our products.Why choose us?33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity packagesOpportunities for training and progressionHoursYou'll work a five-day week on a set rota that includes weekends (38 hours per week).About the roleAt Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the full support of the management team in branch.This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You'll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We'd expect you to be a great team player, who is looking for clear career progression into car sales.Day-to-day dutiesPreparing the showroom and cars for the day aheadAssist with showroom presentation and advertisingSupporting the Sales department and delivering excellent customer experienceOrganising and accompanying customers on test drivesSwotting up on our vehicles and manufacturersLearning about our products so you can help our customers find the perfect fitEnhancing the customer journey from enquiry to deliveryEssential skillsYou'll be a confident communicator who understands that a positive attitude gets great resultsWillingness to go the extra mileA full UK driving licenceAs happy working on your own initiative as you are in a teamOne of our company values is progression, so it's vital you are eager to progress within this role to car salesOur CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.To find out more about Life at Arnold Clark, visit our website.Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.BenefitsEvery Arnold Clark employee is entitled to a wide range of benefits, including:Discount on new and used vehiclesContributory pension schemePrivate medical insuranceLife assuranceHelp & SupportCareersSell my carBook a ServiceUsed CarsParts & AccessoriesBack to topRated Excellent with 185,140 reviewsRead real reviews from verified customers. Learn more.Latest news and offersGet more out of your appLearn moreEurope's largest independent car retailer70 years' experience in the industryDealer Group of the Year 2023