Average Customer Executive salary in Leicester

Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you’re looking for? Then please, read on…So, what does the role of an Insurance Account Executive here involve?This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go.As an Account Executive here, it isn’t only about the “upsell” or the “cross sell”. Unlike similar roles focused on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Group. We are open to hearing from people from all backgrounds to join us, so speak to us about our hybrid and flexible ways of working for Account Executives if the 9-5 life always in an office isn’t for you.What experience do our Account Executives need?It’s essential that you have experience gained from within the Insurance Industry from a similar role and it would be a bonus if you have any relevant qualifications, though we offer tons of opportunity to gain these once you join us.The rest is all about you as a person;Most important is your ability to bring your best self to work every day to give our clients the best possible experienceNext, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our businessBe driven to learn and be curious, especially about the Insurance IndustryWork well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us.Always demonstrate integrity, not only is this essential within a financially regulated organisation, it’s also the right way to beIn return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:Holiday entitlement of 26 days plus bank holidays, increasing with length of serviceOpportunity to progress your career across the entire groupGain CII or ACII qualifications to boost your knowledge and career prospectsPensions scheme for when you feel it’s time to retire24-hour support for physical and mental wellbeing1 days paid volunteering day to give back to our communitiesThe Spotlight Awards, where we shine a light on the brightest talent across our groupSo, what are you waiting for? Apply today and one of our team will be in touch.#AIB #LI-KB2 #LI-Hybrid IND01Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

One of the top UK retailers is currently expanding its customer service team!  They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office).Shifts:Sunday to Thursday 6am – 2pmSunday to Thursday 7am – 3pmSunday 10am – 6pm & Monday to Thursday 11am – 7pmSunday 10am – 6pm & Monday to Thursday 12pm – 8pm  Your responsibilities will include: Answering emails, chats and telephone calls in Hebrew as well as EnglishResolving customer enquiries regarding online ordersBeing the first line of support and maintaining a great relationship with customers About you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team!Profile:Required to be fluent in Hebrew and English, both written and spoken Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desiredPossess a professional, helpful and friendly telephone mannerDemonstrated interpersonal skills and the ability to work as part of a team and independentlyStrong communication skills, able to work in a fast-paced environment To apply, please send your CV in English and in Word format to Suhail.  languagematters is acting as an employment agency in relation to this vacancy.

Litigation's ExecutiveRed Recruitment is looking to recruit experienced Litigation's Executives with knowledge of UK litigation processes to manage delinquent accounts and progress cases through pre-legal and legal recovery stages.The successful candidate will have a strong understanding of civil recovery procedures, County Court processes, and FCA regulatory requirements, ensuring all recovery activity is compliant, professional, and customer-focused.The salary is £31,500 per annum and the successful candidate must have previous litigation experienceBenefits and Package for a Litigation's Executive:Salary: £31,500Hours: Full-timeContract Type: PermanentLocation: Melton MowbrayGenerous Holiday AllowanceKey Responsibilities of a Litigation's Executive:Manage a portfolio of overdue and defaulted accounts in line with company policies and FCA regulationsConduct outbound and inbound contact with customers to secure payment or agree sustainable repayment arrangementsIssue Letters Before Action (LBA) in accordance with the Pre-Action Protocol for Debt ClaimsPrepare and review documentation for County Court claims (CCJ applications)Liaise with solicitors, legal representatives, and enforcement agents (bailiffs)Progress cases through the County Court Business Centre (CCBC) where applicableApply for enforcement actions including Attachment of Earnings Orders, Charging Orders, and Warrants of ControlMonitor defended claims and support the preparation of witness statements where requiredMaintain accurate case notes and documentation using internal systemsEnsure full compliance with FCA Consumer Credit Sourcebook (CONC), GDPR, and relevant UK legislationMeet individual recovery and performance targets while maintaining Treating Customers Fairly (TCF) principlesThird party relationships management and Debt sale preparation.Key Skills and Experience of a Litigation's Executive:· Previous experience in debt recovery, collections or litigation within the UKPractical experience of County Court litigation processes (CCJs, enforcement actions, defended claims)Understanding of the Pre-Action Protocol for Debt ClaimsKnowledge of FCA regulations and consumer credit legislationExperience working with solicitors and enforcement agentsStrong negotiation and communication skillsAbility to handle vulnerable customers appropriately and sensitivelyGood IT skills, including case management systems and MS OfficeExperience within financial services, utilities, or retail credit sectorsIf you are interested in this position as a Litigation's Executive and have the relevant experience required, please apply now!Red Recruitment (Agency)