Average Customer Executive salary in City of London

This role is being handled by Via, a secure hiring platform used by employers to review candidates. After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Client Success ExecutiveFully Remote | £42,000 – £50,000 | UK-Based | SaaSLooking for a remote role that is fast-paced, people-focused and genuinely progressive?We’re partnering with a rapidly scaling US-headquartered SaaS business that is expanding its UK team following significant international growth.They build cloud-based software that helps businesses simplify complex processes and operate more efficiently. With clients across multiple sectors and continued expansion in North America and Europe, they are now investing heavily in their client success function.This is where you come in.The OpportunityAs a Remote Client Success Executive, you will work closely with customers after onboarding, ensuring they are supported, engaged and getting real value from the platform.This is not cold sales.It is not a call centre role.It is relationship-driven, solution-focused and commercially aware.You will:Act as a key point of contact for a portfolio of clientsSupport onboarding and ongoing engagementAnswer questions and resolve queries efficientlyIdentify opportunities to improve the client experienceWork cross-functionally with product and operations teamsHelp retain and grow long-term client relationshipsIt is ideal for someone who enjoys building relationships, solving problems and being trusted by customers.Who This Would SuitThis role is intentionally broad to welcome candidates from a variety of backgrounds, including:Customer serviceAdministrationAccount coordinationOperations supportRetail or hospitality professionals moving into techGraduates with strong communication skillsIf you are organised, personable, proactive and comfortable working remotely, you will thrive here.What You’ll Get£42,000 – £50,000 salaryFully remote working with no London office requirementExposure to a scaling US SaaS companyClear progression pathways as the team growsModern, supportive and high-performance cultureIf you are looking to move into a growing tech environment where you can build a long-term career, this could be the opportunity that changes your trajectory.Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.

We are seeking an Executive Assistant to provide dedicated support to our Executive Team. This role involves delivering advanced EA/administrative and executive organisational services, acting as the primary point of contact for the relevant Executive members. The successful candidate will handle enquiries and communications efficiently, ensuring seamless service across the team and organisation.Location: North Acton, W3Job Type: Full-time - TempContract: Initially 12 monthsPayrate: £48.427 per yearHybridDay-to-day of the role:Manage comprehensive diary and travel arrangements, ensuring all scheduling, appointments, and logistical arrangements are handled with exceptional customer service and strict confidentiality.Oversee and prioritise email management and workflow demands for Executive members, ensuring clear guidance and appropriate access to staff, Board members, key stakeholders, and the public.Proactively plan and support Executive engagements, ensuring clarity of requirements and attendance at key meetings and events.Provide comprehensive administrative support including preparing agendas, presentations, reports, minutes, and office communications.Coordinate with other EAs to ensure seamless front of house coverage and support various external committees.Assist in the management of IT, catering, deliveries, and guests, and support the Governance Team with board secretariat services.Required Skills & Qualifications:Proven experience providing high-quality EA/PA/administrative and executive services in a demanding, fast-moving, and customer-focused environment.Excellent customer service and stakeholder management skills.Highly developed verbal and written communication skills, with the ability to work collaboratively at all levels.Exceptional organisational, planning, and coordination skills in a fast-paced, delivery-focused environment.Advanced skills in all MS Office packages.Financial and commercial awareness, maintaining confidentiality and sound commercial judgement.Politically astute, able to spot emerging trends and risks at the Director/Senior level.Benefits:Competitive salary and benefits package.Opportunities for professional development and growth within the organisation.Dynamic and supportive work environment.To apply for the Executive Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Customer Experience Executive – Internal Sales - London Tool Sales - ConstructionBrooklyn Recruitment are currently working with a well established yet rapidly expanding hand tool business. They are looking for Customer Experience Executive / Customer Service Advisor / Internal Sales Executive to be office based in London (1 day a week could be from home). As for Customer Experience Executive / Customer Service Advisor / Internal Sales Executive you will be:Ensuring the customers receive a great service.Providing product advice.Issuing quotes and logging orders.Being the Customers’ sole point of contact.Ensuring the phones are answered and emails replied to in a timely manner.Resolving any issues / complaints.Upselling products and suggesting complimentary products.Ensuring the CRM is kept up to dateOther duties as requiredAs for Customer Experience Executive / Customer Service Advisor / Internal Sales Executive you will be rewarded with a generous salary and company bonus scheme, as well as a pension scheme, your birthday off, a day to use for volunteering and much more. The company also really believe in promoting their employees and so there are endless opportunities!To be suitable for this role of for Customer Experience Executive / Customer Service Advisor / Internal Sales Executive you should have previous customer service or sales experience ideally from the Construction or DIY sectors, but all areas will be considered. You should also have great communication and organisational skills and have previously used a CRM system (they use NetSuite).Keywords: Customer Service, Customer Advisor, Internal Sales, Internal Sales Support, Hand Tools, Construction, DIY, London, Shoreditch, Whitechapel, Camden, Dalston, Islington, Canary Wharf