Average Customer Coordinator salary in Manchester

Customer Service Coordinator £25,000 South Manchester Growing Business Great opportunity to join this well-established business who are seeking an experienced Customer Service Coordinator to join their busy team. We are looking for a customer focused individual to contribute to the overall efficiency and effectiveness of the customer service operations. The Customer Service Co-ordinator job will include: Handling incoming telephone callsDirect calls to other service teams where appropriateDeal with enquiries and re-direct where appropriateManaging Group Email boxes and reply to general Sales and Service enquiriesReview and allocate emails to relevant teams following update of customer data.Log all reactive calls receivedNew Customer Onboarding; updating all relevant information on the system accurately and efficientlyProcess and respond to all LivechatsDeveloping and maintaining customer relationships through excellent service Key Skills required for the Customer Service Co-ordinator job will include: Good knowledge and experience with Microsoft Word & ExcelExcellent communication skills and phone mannerAbility to work as part of a busy teamSelf motivatedGood attention to detail Customer Service Coordinator | South Manchester | £25,000 | Great Opportunity Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website

Customer Service CoordinatorMiddleton, Manchester£12 - £14.50 per hour (Umbrella) Inside IR359 month initial contract with long term extension opportunities Excellent opportunity for a Customer Service Coordinator looking for a long term 9 month contract while working with a market leading business. Do you have previous experience working in a customer service coordinator or supervisor role? Are you looking for an immediate start on a long term contract with an company at the forefront of their specialist sector? This company are international market leaders and supply a huge range of speciality services and products that serve an international client base. Due to a current period of rapid growth they are now looking to add to their specialist team. In this role you will be working in a senior position where you will be a focal point for the customer service process in the business. You will liaise with customers and internal teams to manage disputes and make sure these are resolved as well as assisting with junior staff and developing their understanding. The successful candidate will have hybrid working opportunities after they have completed training. The Role: Working closely with the customer service team and customersResolving issues and complaints while updating their CRM systemLong term 9 month contract working Inside of IR35 regulations The Person: Previous experience working in a Customer Service Coordinator or Supervisor roleIT literate and good communication skillsLooking for a long term contract with an international market leading business Reference: BBBH258250 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Adam Peters at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Our Rochdale based manufacturing client is looking to appoint a Customer Service Representative. In this role, you will be the frontline connection between our customers and our operations team—ensuring that orders are processed accurately, inquiries are resolved quickly, and clients receive exceptional support throughout the production and delivery process.Key ResponsibilitiesServe as the main point of contact for customer inquiries via phone, email, and online platformsProcess and manage sales orders, track shipments, and coordinate with production and logistics teamsProvide timely updates on order status, lead times, and any delaysLiaise with 3PL providers to arrange and confirm customer deliveriesResolve customer issues and complaints in a professional and efficient mannerMaintain customer records and order documentation in the CRM systemCollaborate with sales, engineering, and operations teams to meet customer needsIdentify opportunities for continuous improvement in customer experienceQualificationsExperience in customer service, order processing or sales admin role, preferably in a manufacturing or B2B environmentStrong communication and interpersonal skillsProficiency in Microsoft Office and familiarity with ERP/MIS systems (e.g., SAP, Salesforce)Ability to multitask, prioritise, and manage time effectively in a fast-paced settingProblem-solving mindset with a customer-first attitudeIf you are interested in this job role please submit your application, alternatively you can give us a call to be the first to apply. Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.