Average Customer Coordinator salary in Crawley

Work Coordinator Engineer at LibertyLocation: Crawley| Salary: £32000 plus benefits Are you a skilled work coordinator/administrator based near Crawley, looking to earn up to £32,000? We can Offer You: Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtimeHealth & Wellbeing: 24/7 GP access, mental health support, fitness programs, and moreTraining & Growth: Ongoing professional development to keep you at the top of your game Your Role: Prioritising and scheduling backfill and reinstatement tasksRescheduling jobs that fall out of programmeHelp us manage contract requirements for a range of jobsHandling calls, scheduling a range of worksValidating each job to ensure the required information is availableManaging the customer and client relationshipsEnsuring all regulatory information is updated and logged in real time with status updates on the internal systemProvide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales What We Need from You. Good level of educationPrevious call handling/scheduling experienceAbility to operate a computerised data base systemGood knowledge of office working systemsExcellent communication skillsAbility to work independently and as part of a teamDemonstrate strong analytical skills and the ability to manage change Why Liberty?We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career. Apply Today!Click “Apply” below to join Liberty as a Work Coordinator. We look forward to hearing from you! Closing Date: 5th August 2025 (We may close early due to high demand)

Description Salary: £27,000 - £35,000Hours: Monday to Friday, 7:30am - 4:30pmBenefits: Company Bonus Scheme | Team-Focused Culture | Professional Growth Opportunities Are you detail-oriented, organised, and ready to play a key role in a fast-paced operational team? We are seeking a proactive Project Proposal Coordinator to join a dynamic environment where precision, collaboration, and customer focus are at the heart of everything. In this vital position, you’ll take ownership of interpreting technical schedules, preparing accurate quotations, and liaising with internal departments and suppliers to ensure a seamless and timely client experience. This is more than a desk job, it’s an opportunity to make an impact every day by contributing to the success of complex projects from enquiry to execution. Key Responsibilities: Manage the proposal process from first enquiry to final submissionReview RFPs, door schedules, and architectural drawings (full training provided)Use pricing tools to prepare accurate estimates and cost breakdownsGather and integrate supplier quotes quickly and accuratelyDraft, format, and proofread professional proposal documentsEnsure all submissions meet project and client requirementsMaintain a well-organised library of templates, proposals, and materialsKeep CRM records accurate and up to dateRespond promptly to queries and coordinate with internal teamsCollaborate with sales, suppliers, and other departments to deliver timely, aligned proposalsIdentify value-engineering opportunities to support our profit targetsStay on top of deadlines and contribute to continuous process improvements Requirements What We’re Looking For: A customer-first attitude with strong team collaboration skills.Excellent verbal and written communication abilities.A calm, organised approach under pressureProficiency in MS Outlook and CRM systems.Strong practical and IT skills - detail matters here. You’re someone who enjoys making sense of layered information and turning it into clear, thoughtful proposals. You like finding creative solutions, communicating clearly, and helping create a positive experience for clients. If that sounds like you, this role is a great opportunity to grow your skills and be part of a supportive, forward-thinking team. Ready to take the next step?

We are seeking two proactive, adaptable, and professional Patient Coordinators to join a dynamic and hardworking team within the medical industry. The team has recently undergone significant changes and is looking for dedicated individuals who can bring structure, reliability, and energy to a busy environment serving private patients. This is a high-impact, fast-paced role requiring strong communication skills, patience, and a passion for improving the patient journey. The successful candidates will support day-to-day coordination, cancellations, and clinic scheduling, helping people access essential healthcare services without unnecessary delays. Patient Coordinator responsibilities: Manage daily clinic worklists and cancellations using Systema Live software.Be the first person patients speak to by phone, email, or in person.Handle new patient referrals by following set procedures.Book appointments based on medical urgency and waiting times, and raise any issues.Work with patients to find suitable appointment times, including for urgent needs.Send appointment reminders and confirmations on time.Always communicate with patients in a polite and professional way.Support patients with special needs, like arranging interpreters.Keep patients and visitors updated with important information.Answer patient questions and pass on more serious concerns to your manager.Stay informed about how the service works to book appointments effectively.Manage cancellations and waiting lists, updating systems as needed.Follow office procedures across different services and contracts.Reply to queries on time or escalate them if needed.Upload referrals into systems when required.Send out medical reports and alert referrers if there are urgent results.Hit performance targetsSupport with weekend coverage (1-2 weekends/month). Skills & experience required: Background in healthcare or medical administration (vet/healthcare assistant experience a plus).Personality traits: hardworking, patient, professional, flexible, and collaborative.Able to pivot quickly when plans change (e.g. scanner downtime, last-minute cancellations).Comfortable working in a high-pressure environment with people’s lives on pause.Demonstrates purpose-driven work ethic—understands the impact of timely patient care. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.