Average Customer Associate salary in the UK

Ready to Elevate Your Engineering Career? Look No Further! We are currently looking for an Associate Traffic Director to join our team based in our London office. Project Centre, part of Marston Holdings, is a leading multi-disciplinary design, engineering, and landscape architecture consultancy whose highly talented people are passionate about creating places that are attractive, innovative, sustainable, and safe. Led by a forward-thinking management team we work together in multi-disciplinary teams providing considered and sustainable services and solutions. Our approach to integrated design, produces award winning results that have won international recognition. This is a full-time permanent role, hybrid working with 3 days in the office. The Role & Key Responsibilities This role will be collaborating with the Technical Director of Traffic and Parking and additional Associate Directors in Traffic to deliver on the business plans and strategies. This includes managing direct reports and leading on multiple projects with different clients. Work with Associate Directors for the professional and financial performance of the Traffic Team and their projects.Lead a team of senior engineers, engineers and technicians/graduates and apprentices.Oversee and assist in the preparation of brief responses, bids, proposals and estimates for new work.Identify and agree resources for current and new projects.Create Gantt charts using MS ProjectProvide CDM advice and where practical, act as Principal DesignerContribute towards the organic growth of the team - notional target of 10% per annumGuide project managers to deliver quality projects to customers' requirements.Provide technical direction, advice and support to the team to resolve problems and enhance business/project performance.Build relationships with clients and Project Centre staff across teams.Act as account manager for key clients and work closely with the Regional Director to assist in manage client accounts, and to deliver regional financial performance.Recruit and develop staff to meet customer expectations and business growth plansDevelop new service areas such as business case preparation and broader transport policies for clients Person Specification Excellent knowledge of traffic engineering, highways engineering and/or parking and transportation planningHave at least 10 years relevant experienceRelevant degree or equivalentExperience of successfully managing and delivering projectsProfessional Membership MICE/MCILT/MIHT is desirableQualification in project management is desirable What's in it for you? Salary: Up to £75,000 per annum DOEHybrid working with 3 visits a week to your local London office.Contract: PermanentFull time, 37.5 hours per weekEnhanced Maternity and Paternity Package, subject to eligibility criteria27 days holiday plus bank holidaysPrivate health careYearly professional membership If this sounds like the role for you…Apply now! New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Customer Experience Associate. £24,100 increasing to £25,600 within 18 months. Monday - Friday Join a dynamic and supportive team where you’ll deliver exceptional customer service when it’s needed most. My client is looking for strong communicators who excel at problem-solving, adapt to challenges with resilience, and strive to achieve the best outcomes for both customers and the company. In this role, you’ll manage your own caseload, addressing a variety of customer needs and situations. Your responsibilities will include assessing issues, providing effective solutions, and ensuring a positive customer experience. This is a fantastic opportunity to develop your career in a welcoming environment, open to all backgrounds and experiences.Customer Experience AssociateResponsibilities: Understand the customer's situation and assess the issue.Spot potential fraud and report it.Clarify and meet customer needs.Communicate clearly with customers and team members.Keep records accurate and up to date.Update customers with empathy and care. Treat customers fairly and stay professional. Customer Experience Associate Requirements: Communicate effectively in writing and verbally, following company standards. Manage deadline and time efficiently. Maintain a positive attitude and adapt to changes and teamwork. Ensure accuracy with strong attention to detail. Customer Experience AssociateBenefits: Flexible working - Hybrid after training period. 31 days holiday PLUS opportunity to buy additional 10. Deals on various gadgets, including wearables, tablets and laptops. Car salary exchange, cycle scheme, vehicle breakdown cover. Dental Insurance health cash plan, health screening, will writing, voluntary critical illness, mental health first aiders, well being activities. Annual bonus schemes, annual salary reviews, competitive pension, employee savings and employee loans. Customer Experience Associates Are You Ready to Make Your Mark? Apply Today! Don't let this opportunity slip away - send your CV to Jade at i2i recruitment today!We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.

Customer Success Associate (Housing)£25,000 - 27,000 per annumManchesterWe're looking for an Customer Success Associate to join an industry leading organisation that are going through a period of growth due to continued success!This company creates solutions that help their clients better connect with the communities they serve, using Data Science etc to create positive customer engagement in the most efficient & effective way possible- addressing significant challenges within this space.They're looking for someone who is at the start of their career that is looking to progress in a Customer centric, varied and fast paced role! You'll be trained to play a key role in their Customer Success team which is growing considerably!You might be a recent graduate or have some experience in a Housing Association / Local Authority organisation!Key Responsibilities:* Ensure continuous support for customers, building strong connections & relationships* Work closely with Customer Success Managers to ensure effective & efficient on boarding* Provide general administrative & projects support, including helping with the database* Ensure accuracy of databases and documentation* Feedback to the Product team on consistent messages and feedback from customer* Identify sales leads to pass onto the Sales team.* Work towards taking on more responsibility within the Project and Account Management space,This is a fantastic opportunity to join a collaborative and innovative organisation where you will truly be given the opportunity to progress your career!Based in Manchester, you must be a commutable distance from their offices for 2-3 days a week. #LI-PB1