Average Customer Assistant salary in the UK

Starting salary to £24,500. Increasing to £26,000. Plus Bonus up to £200 per month. Are you looking for a break into a more office environment type role? A role that rewards good / great performance with monthly bonuses? Perhaps you have a retail or hospitality background but have been thinking about making the move and are just looking for that first opportunity? An opportunity with training and development where you will learn a first-class customer service approach via the phone, email, or even social media? A role where you will benefit from the camaraderie of a large team and support of new friends? We are keen to talk with people who bring a customer-focused approach - previous office or contact centre experience is not essential however you will be comfortable and confident communicating with people via the phone and email. Note; this is an office based role, based in our Head Office, Abingdon, Oxon. At the moment, our teams work slight shift patterns over a 5 day, 37.5 hour week to cover 8am to 8pm and a weekend on a rota basis (circa 1 every 5 weeks). If you're looking for part time, school hours, afternoon / evenings, or weekends then we are open to discussing to see if / how we can accommodate. Apply now to have a chat. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits, and opportunities Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your Birthday off! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to our online Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is to work guided by our mission, vision, and values. Find a way, Be committed, Do the right thing, Keep it simple.

At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring• Be great with people; provide exceptional customer service in person, through video calls, and over the phone. • Have a flair for understanding what customers need and the best way to support them with their current and future goals. • Ability to help answer questions and sort out problems.? • Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction. • Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App. What we offer in return We’ll pay you a base salary of £24,000 from day one, and an excellent benefits package which includes:• Extra 9% of your salary (£2,160) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)• Variable Pay Award (5%/£1,200 on target) based on company performance.• Fantastic company pension - TSB contributing up to 13%• 25 days holidays (plus bank holidays)• Private Healthcare If this sounds right up your street, come and join our team. We make things happen! We are TSB. Life Made More.

Role: Our client is looking to recruit an immediate, Customer Service Assistant for a 6 month role. In this role you will be responsible for the following duties: Taking care of the customer & support the sales effort through the ownership of a set of named customer accounts.Handling all customer service, product and account enquiries via phone and emails, capable of handling difficult customers and situations.Providing quotations to the customer, through our Project and Quotations team where applicable.Manage orders: entering /checking / dating / expediting / coordinating shipments in and outside of the EU / confirming & communicating.Must speak Spanish, Italian or French at a fluent level Profile: The successful temporary, Customer Service Assistant will have at least 1 years experience working within Customer Service and will speak either Spanish, Italian or French at a fluent level. Salesforce experience is also desirable. You must be either immediate to be considered for this role. Client: Our client is an electronics business based in the City of London. You will work 5 days per week from their office. Salary & Benefits: This immediate, temporary Customer Service Assistant role will be paying circa £22-24 per hour. This is dependant on experience. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.