Average Customer Analyst salary in London

Location: Hybrid / FlexibleLondon: £35,510 to £48,826 per annumNational: £32,709 to £44,975 per annumHours: 36 hours per week - flexible options considered Contract Type: Permanent We're one of LinkedIn's Top Companies for 2024 Our team is growing and this is your chance to join us! As an Application Integration Analyst you'll maintain, upgrade and support our integrations between enterprise systems and applications including some 3rd parties, ensuring scalability, security, and reliability. You'll log, triage and resolve 3rd line escalations, keeping customers informed and ensuring systems are kept up to date in line with supplier releases. Engaging with customers regularly and publicising new features introduced in updates will form part of this key role, ensuring change is managed safely by following our change & release process. Able to deliver change in a highly integrated complex technical environment you'll help design and implement new solutions with the guidance from the technical leads and integration manager. With a working knowledge of managing and supporting integrations in a heterogenous systems architecture you must be comfortable with supporting integration solutions using a range of technologies and protocols, such as ESB, API, SOA, REST, SOAP, and event-driven architectures. Good awareness and experience with Azure integration services, and knowledge of Microsoft Power Platform services, with knowledge of troubleshooting Function Apps, Web Services, Logic Apps and workflows along with D365 Common data model is crucial. An ability to troubleshoot C# and/or JavaScript (TypeScript), competence with SQL (preferably T-SQL) and excellent analytical, problem solving, stakeholder engagement and communication skills are vital to succeed. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. CVs are being reviewed upon receipt. Act quickly, apply today! This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from a main office once per month. Occasional travel may be required.?? You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Robert Half have partnered with a leading real estate firm who are embarking on an exciting Microsoft Dynamics CE implementation project and are looking for an experienced Business Analyst to join them on a contract basis to help deliver a comprehensive, end-to-end Dynamics CE solution. This is a day rate contract Inside IR35 Key Responsibilities: End-to-End Dynamics CE Implementation: Lead the business analysis and requirements gathering process for the full implementation of Microsoft Dynamics CE, specifically focusing on the Sales, Customer Service, and Customer Insights modules.Work closely with internal stakeholders to capture and document business requirements, translating them into functional specifications for developers. Module Expertise: Provide expert knowledge and support in the deployment of Dynamics CE Sales, Customer Service, and Customer Insights modules.Collaborate with stakeholders to configure and tailor Dynamics CE solutions to meet business needs, ensuring the efficient use of system features. Collaboration with Development Teams: Serve as a liaison between business users and internal development teams, ensuring that technical solutions align with business requirements.Work closely with internal Dynamics CE developers to ensure accurate, high-quality solution development, including configurations, customisations, and integration's.Lead workshops and design sessions with business units and development teams to finalise technical requirements and solution designs. Project Documentation and Reporting: Produce and maintain detailed documentation including requirements, process flows, functional specifications, and test cases.Track project progress, ensuring time lines are met, and report to key stakeholders on project status and any potential risks or issues. User Training and Support: Provide guidance and support for user acceptance testing (UAT) to ensure solutions meet business needs.Develop training materials and deliver end-user training to ensure a smooth transition to the new system.Support post-go-live activities, troubleshooting issues, and ensuring system stability. Qualifications and Experience: Microsoft Dynamics CE Expertise: Proven experience in delivering end-to-end Microsoft Dynamics CE implementations, including Sales, Customer Service, and Customer Insights modules.Strong understanding of the Dynamics CE architecture, features, configurations, and integrations with other systems. Business Analysis: Significant experience in business analysis, with a strong focus on gathering and documenting business and technical requirements for large-scale projects.Ability to analyse complex business processes and translate them into Dynamics CE solutions. Stakeholder and Team Collaboration: Strong experience working with internal development teams and cross-functional stakeholders.Excellent communication and facilitation skills, with the ability to lead discussions, workshops, and design sessions. Project Management and Delivery: Proven track record of delivering Dynamics CE solutions on time and within scope.Familiarity with Agile or other project management methodologies. Additional Skills: Knowledge of data migration strategies and experience working with Customer Insights data models.Dynamics CE certifications or relevant business analysis qualifications are advantageous. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Company Overview: Join a leading financial services firm that leverages advanced data analytics to deliver exceptional customer insights and drive business decisions. With a strong presence across marketing, digital, and commercial functions, the firm is committed to using innovative customer science solutions to shape its strategic direction and enhance commercial outcomes. Role: Senior Customer & Marketing Analyst Location: London Hybrid Working: 3 days in office, 2 days WFH Salary: £55,000 - £75,000 (depending on skills, experience, and qualifications) Role Overview: The firm is looking for a Senior Customer & Marketing Analyst to join its Customer Science team, focused on transforming data into actionable insights that drive customer engagement and business growth. Reporting to the Head of Customer Analytics, you'll collaborate with data science and marketing teams to design and deliver innovative solutions that support the launch of new customer propositions and provide in-depth analysis of customer behavior. Responsibilities: Collaborate with marketing, digital, and commercial stakeholders to deliver customer insights that inform business decisions and launch customer-facing propositions.Design and implement data-driven solutions in partnership with AI/ML teams to address real-world business challenges.Conduct advanced analyses to understand customer behaviors, test hypotheses, and identify performance drivers, providing clear, actionable recommendations.Lead the development and execution of customer experiments, applying statistical rigor to ensure robust outcomes.Effectively communicate insights and technical findings to both technical and non-technical audiences, ensuring the commercial impact is clear.Contribute to a customer-focused roadmap by prioritizing insights and opportunities with the highest value. Key Skills & Experience: Degree or postgraduate qualification in a numerate or programming-oriented discipline, or equivalent experience within a marketing or e-commerce environment.Proficiency in SQL or Python, with demonstrated experience in delivering data-led projects from conception to completion.Strong track record of building and managing stakeholder relationships and clearly communicating complex data insights.Proven ability to apply customer data and statistical expertise to solve business problems and influence decision-making.A passion for using data to understand customer behavior and drive business improvements. In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.