Average Customer Advisor salary in West London

We are working alongside a leading property management organisation based in London and they are seeking an additional customer services advisor for their busy and friendly team. The successful individual will be responsible for providing the first point of contact to all customers assisting them with a variety of queries. This is a hybrid working role which will require you to attend the London office two days per week.The customer services advisor will communicate with customers over the phone and via email and answer enquires relating to a wide range of topics. Ideally, customer enquires will be answered and dealt with in the first interaction where possible ensuring that the company values are met at all times. A key focus of the role will require you to contribute ideas and feedback in areas where customer service can be improved.The successful candidate will possess outstanding customer service skills, ideally through having worked in a contact centre previously. Experience of working in the property sector is desirable, however this is not a prerequisite. Enthusiasm is essential coupled with first class communication skills.Please apply now for more details.

An exciting opportunity has arisen for a Customer Service Advisor to join a growing team in London. This role is ideal for someone passionate about delivering excellent customer service and playing a key role in establishing and shaping the customer service function. You will be at the heart of customer interactions, ensuring every customer receives prompt, knowledgeable, and considerate support throughout their journey. The company offers a collaborative and supportive environment with excellent opportunities for development and progression.What you'll do:Act as the first point of contact for customer enquiries via phone, email, and online channelsSupport customers with orders, deliveries, returns, and product queriesResolve customer issues and complaints efficiently and professionallyProcess orders, amendments, and returns accurately using internal systemsWork closely with sales, logistics, and production teams to ensure smooth customer experiencesMaintain accurate customer records and update CRM systemsMonitor shared inboxes and respond within agreed time framesSupport the wider team with administrative tasks as neededBuild strong customer relationships and deliver a positive brand experienceWhat you'll bring:Previous customer service or customer support experienceIdeally experience within the shutters, blinds, or interiors industryStrong written and verbal communication skillsExcellent organisation and attention to detailProactive and solutions-focused approachConfident using Microsoft Office and CRM systemsAbility to manage multiple priorities in a fast-paced environmentStrong team player with a friendly and professional mannerIf this sounds like you apply now!Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Title: Customer Service Advisor / CoordinatorLocation: RemoteSalary: £25,000 - £27,000 per annumOur client is looking to recruit a Customer Service Adviser to be based in London / Working from home.Job responsibilities:First point of resolution for all inquiriesProviding members with advice and guidance on next steps and their on-going journey with the organisation.Developing and maintaining excellent communications with other teams and divisionsRespond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.Requirements:Have excellent customer service skills.Have excellent communication and listening skills.Be computer literate.Relationship building skillsCan do attitudeGood attention to detail.Flexible to work shifts.Keywords: Customer Service Advisor, Call Centre Advisor, Customer Services, Customer Service Assistant, Consumer Advice, Customer Service Agent, Customer Service, Inbound Call Centre, Inbound Contact Centre, Contact Centre Advisor, Contact Centre Agent, Call Centre Agent.