Average Customer Advisor salary in Edinburgh

We are recruiting on behalf of our client, a reputable franchised dealership in Edinburgh, seeking an experienced Service Advisor to join their Service Department. This is an excellent opportunity for a motivated motor trade professional looking to develop their career within a well-established dealership.Benefits as a Service Advisor:Basic salary up to approximately £30,000, depending on experienceOTE up to £39,000 with achievable bonusesBonus scheme available to reward performanceComprehensive dealership benefits packageFull training provided to enhance skills and product knowledgeStable career within a reputable franchiseDuties as a Service Advisor:Act as a primary point of contact for customers, ensuring excellent customer serviceRelay technical information from Technicians to customers clearly and accuratelyUpsell suitable services and products to maximise dealership revenueManage customer expectations and provide updates throughout the service processMeet and exceed KPI targets through efficient workflow managementAdminister job cards and maintain accurate recordsRequirements as a Service Advisor:Proven experience in a motor trade service department as a Service AdvisorStrong customer service skills and professional approachTarget-driven with a track record of achieving KPIsExcellent communication skillsValid UK Driving LicenceAbility to work effectively within a team environmentIf you are interested in this vacancy and you feel you have the necessary experience or know somebody that is looking for a new challenge, get in touch today to find out more information. Contact Will Grant, Automotive Recruitment Specialist at Perfect Placement covering Edinburgh and Midlothian, today to discover more about this fantastic Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a new job in the motor trade, be sure to contact our team today.

Russian Speaking Customer Service AdvisorEdinburgh – Office Based£26,800Monday–Friday, 8:00am–4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service?We’re looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.If you’re passionate about delivering exceptional service and want to work in a role where no two days are the same—this could be for you. What’s in it for you?33 days annual leaveMonthly performance-based bonusFree on-site gymHealth cash planEmployee wellbeing & assistance programmeEnhanced sick payLife & health insuranceEnhanced maternity, paternity & adoption policiesOngoing training & career developmentRegular team events & incentivesRefer-a-friend bonus scheme The RoleAs a Russian Speaking Customer Service Advisor, you’ll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.Your day-to-day will include:Handling customer enquiries via phone, email, and live chatProviding solutions with empathy, professionalism, and efficiencyBuilding rapport and delivering a personalised customer experienceStaying up to date with company promotions and policiesWorking collaboratively with your team and contributing to a positive environment What we’re looking forFluent Russian and English (essential)Previous customer service experienceStrong communication and interpersonal skillsConfident using Microsoft Office and handling written communicationA calm, solution-focused approach under pressurePositive attitude with a genuine passion for helping customers Why apply?This is more than just a customer service role, it’s a chance to join a company that invests in its people, offers real progression, and creates a workplace where you’ll feel valued every day.Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.

German Speaking Customer Service AdvisorEdinburgh – Office Based£26,800Monday–Friday, 8:00am–4:30pm Fluent in German and ready for your next opportunity?Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor. This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you’ll get33 days annual leaveMonthly performance-based bonusFree on-site gymHealth cash planEmployee wellbeing & assistance programmeEnhanced sick payLife & health insuranceEnhanced family policies (maternity, paternity, adoption)Ongoing training and developmentRegular team eventsRefer-a-friend bonus scheme Your roleAs a German Speaking Customer Service Advisor, you’ll support customers with travel-related queries and deliver a seamless experience across multiple channels.You will:Respond to enquiries via phone, email, and live chatProvide clear, efficient, and empathetic solutionsBuild strong relationships with customersStay up to date with promotions and company updatesWork closely with your team to maintain excellent service standards What you’ll needFluent German and EnglishPrevious experience in customer serviceStrong communication and problem-solving skillsComfortable using Microsoft OfficeAbility to stay calm under pressureA proactive, positive attitude and desire to succeed Why join?You’ll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.