Average Customer Advisor salary in City of London

HR Advisor Vibrant Insurance brokers with over 700 employees around the world and a global footprint across more than 150 countries, who are a top 10 contributor to Lloyd’s are looking for a generalist HR Advisor. Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves. The role We are looking for an HR Advisor to be responsible for providing efficient support to the HR team, whilst taking an advisory role on best practices for managers and employees , providing guidance and solutions where appropriate. As part of this role, you will be completing Employee Relations processes such as Disciplinaries, Probations (extensions and dismissals) and Performance Improvement Plans, and updating and maintaining HR letter templates, procedures and policies ensuring they are up-to-date and compliant with employment law and best practice. You will participate in projects and HR activities as directed by the HR Business Partner’s, Payroll Manager and CHRO, as well as produce management information as and when required both within HR and the business. Key skills and experience required: Proven experience of working within a fast-paced HR departmentGraduate with CIPD Level 5Experience of using an HR Database and with HR reportingMin 2 years experience within Insurance, Financial services or another regulated IndustryWell organised; able to prioritise and work to deadlines, with excellent attention to detailAn enthusiastic and flexible approach; personable; good team player; able to manage a busy and varied workloadProactive approach with `can do' attitude and a detail-orientated mentalityExcellent communication skills, both written and spoken, is able to communicate effectively with all levels of employees This role is based in our vibrant office in London with the opportunity to work from home, in a hybrid fashion. This is a business facing role so you would be expected to be in the office 3 days a week. Some of our fantastic benefits will include: Gym subsidy: Stay healthy and fit with our wellbeing subsidyPrivate health insurance: Your wellbeing matters to usSports & Social Club: Enjoy team-building activities and unwind with colleagues

About the Company A niche management consultancy firm who work with global clients are seeking a Recruitment Advisor on a permanent basis to join their team. This is a newly created role that involves taking a lead on recruitment vacancies end to end as well as internship programmes. This is an exceptional opportunity to join a growing team. About the Role Reporting into the Senior Recruitment Manager, this role provides recruitment support across a variety of areas alongside working on projects. Duties include: Responsibilities include: Managing relationships with Partners and key hiring managers regarding resourcing needsImplementing attraction strategiesAdvising on job and candidate specifications and process improvementsCollaborating with Partners and senior stakeholders on recruitment needs and business casesManaging internship and entry level hiringInterviewing candidatesOverseeing and developing assistant in the teamManaging metrics and reportingDriving forward diversity and inclusion initiatives Job Requirements You will have previous experience of working in a recruitment role with exposure to recruitment in a law firm environment. Strong attention to detail and organisational skills are essential.

Customer Success Manager x 2Location: Germany/Switzerland  We are supporting our cutting-edge client who are revolutionizing data management in the pharmaceutical industry to find not one, but two talented Customer Success Managers to join their team in Germany.     With your previously gained demonstrable experience and expertise in cloud data customer success, you will deliver an elite customer experience by employing a customer-centric approach.  You will own all aspects of customer relationships including retention, expansion and satisfaction (measured by NPS & CSAT) in fact your customers will be at the heart of everything you do!  You will be responsible for managing customer onboarding with responsibility spanning your accounts’ entire customer journey and experience, including design and execution of personalized customer success plan.  In order to do this, you will be exceptional at building close relationships with customers to understand their needs and maximising value.  Do you have what it takes? You will have 7+ years of Customer Success, Professional Services, or Consulting experience in an Enterprise SaaS environment with the ability to forge relationships with users, decision makers, and influential stakeholders.Experience in a cloud data success team.Degree in Biology, Biotechnology, Bioengineering or Information Technology and/or 5+ years’ experience in Life Sciences, SaaS/PaaS or software-based tech company   Interested?Reach out to Kellie Saul on , email or message me through LinkedIn