Average Customer Advisor salary in Bradford, West Yorkshire

Are you an experienced HR Advisor who thrives in a fast-paced operational environment? Do you enjoy partnering with managers, navigating employee relations and making a real difference to how teams perform? Looking for an opportunity within a well-established, high-profile logistics operation?A fantastic opportunity has come up with our M&S Fashion, Home & Beauty operation in Bradford. We are seeking a talented and passionate individual for the position of HR Advisor. Working closely with the site HR leadership team, you’ll provide pragmatic, commercially-minded HR advice, supporting effective people management while ensuring compliance with employment legislation and company policy.This is a full time, permanent position. Working hours for this role would need to be flexible, however predominantly Monday to Friday and office hours, working 37.5 hours per week. Pay, benefits and more:You’ll be paid a salary of up to £35,000 per annum, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 60% last year!What you’ll do on a typical day:Day-to-day you will provide professional, consistent HR advice and coaching to managers on policy and people mattersSupport leaders to manage employee relations casework, ensuring fair, timely and compliant outcomes Promote the correct and consistent application of company policies and procedures across site Support the HR Manager with the design and delivery of HR-related training for managers, including absence, performance, disciplinary and recruitment processesMaintain accurate HR metrics and reporting, providing clear analysis and insight Work effectively with key stakeholders across Operations, Finance, Payroll, L&D and Health & SafetyBuild strong working relationships with customer and internal teams to support operational requirementsWhat you need to succeed at GXO:Proven experience in a similar HR Advisory role, ideally with a minimum of CIPD level 3If you’re from a warehousing or logistics background this would be a huge plus, although we’ll consider applicants from other fast-paced environmentsUp-to-date knowledge of UK employment law and HR best practiceExcellent communication skills, with the ability to influence and engage at all levels A calm, professional approach with the ability to make sound decisions under pressure Strong stakeholder management skills with a practical, solution-focused mindsetWe engineer faster, smarter, leaner supply chains.GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Job DescriptionKickstart Your Career in Mortgage Advice with the UK’s Largest Property Services Group!Are you newly qualified or looking to break into the mortgage industry? We’re on the lookout for passionate, driven individuals to join our team of Mortgage Advisors.Whether you're just starting out or looking for a fresh opportunity, you will receive:Outstanding training and development from day one and throughout your careerUnrivalled support from industry expertsClear career progression within a market-leading organisationThe chance to work with the UK’s largest and most trusted property services groupWhat can we offer you as our Trainee Mortgage and Protection Advisor:Employed Salary with an OTE of £35kUncapped commission from day oneLeads generated from our colleagues in Estate AgencyGroup Discounts on Property Services.Transparent and fair progression structureHighly skilled and experienced management teamCentral Admin Support and agile IT tools to help you succeed.Supportive encouraging and rewarding environmentAll-expense paid trips for top achievers.Main responsibilities:Guide customers through the mortgage and protection process with confidence and careBuild strong partnerships with estate agency colleagues to generate business opportunitiesProvide tailored advice on a full range of products to suit individual customer needsContribute to branch meetings, share knowledge, and be part of a collaborative teamSkills and experience required to be a successful Trainee Mortgage Advisor:CeMap qualified or Equivalent or willing to train towards holding the qualificationResilient, positive and friendly attitudeMotivated to be successfulAlways doing the right thing by the customerAble to work under pressure and build strong alliancesBackground in sales or customer service and want to build a career in Mortgage ServicesFull UK Driving LicenceConnells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS03392

We are actively looking for X6 personable and customer-oriented individuals to become a part of our Halifax team as Customer Service Advisors. In this role, you will be responsible for providing excellent customer service to our residents, answering inquiries, resolving complaints, and ensuring that all customer interactions are handled professionally and efficiently.The interview assessment centre is scheduled for Friday 3rd July 2026 candidates who are successful in the process can expect to begin work on Monday 10th August 2026.The application deadline is Monday, 22nd June 2026. However, we may close submissions earlier if we receive a sufficient number of applicants.Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing GroupRequirementsKey responsibilities of the Customer Service Advisor include:Being the first point of contact for customers, you will handle their inquiries through phone, e-mail, and social media. Your main responsibility will be to promptly respond to customer questions and provide them with accurate information about our services and policies.Resolving customer complaints and issues in a timely and satisfactory mannerLogging customer interactions and maintaining accurate recordsCoordinating with other teams and departments to escalate and resolve customer issuesProviding guidance and support to customers regarding their housing needs and optionsMaintaining a positive and professional attitude when dealing with challenging customer situationsWe are looking for someone who has:Excellent communication and interpersonal skillsStrong customer service skills and a genuine desire to help othersAbility to handle customer complaints and difficult situations with empathy and professionalismPersonal resilience when dealing with challenging situationsGood problem-solving skills and the ability to think on their feetAttention to detail and the ability to maintain accurate recordsAbility to work effectively both independently and as part of a teamBenefitsIn return, we are offering the successful candidate in the Customer Service Advisor role:Starting salary of £27,51027 days holiday (rising to 32 over 5 years' service) + bank holidaysThis role is fully office-based for the first 14 weeks while training is completed. Following successful completion of training, hybrid working may be considered where an individual has demonstrated the competence, confidence, and ability to perform the role effectively with a degree of autonomy. Where approved, the hybrid working arrangement is 60% home-based and 40% office-based (typically 2 days per week in the office).Enjoy a 37-hour workweek with a dynamic rotating schedule featuring three shift options: 8:00 AM to 4:00 PM, 9:00 AM to 5:00 PM, and 10:00 AM to 6:00 PM. Your workdays will be Monday through Friday, with shift rotations tailored to meet business demands. You'll receive your schedule well in advance, allowing you to plan ahead, though shifts may occasionally adjust to support operational needs.Attractive pension scheme - Local Government Pension Scheme (LGPS)To view the full range of our award-winning benefits click on the Employee Benefits Link Kindly be aware that when you begin this role on Monday 10th August 2026, you will need to undergo a mandatory 4-week training period, during which full availability is crucial.THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.Please ensure you fully answer the questions on the application form.